Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Interests
Timeline
Generic

DEBASISH MAJUMDAR

People Operations Specialist
Bengaluru

Summary

18 Years experience in IT with an extensive experience in HR(Talent acquisition, Talent management and Talent development), Project Management and Operations . My core areas of work has been in HR & Operations. Through out my career , I have been a go getter with quick learning abilities and an Inspirational leader. I have good business acumen in nurturing the clients and delivering solutions and make the relationship win-win.

People Operation specialist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Objective To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

24
24
years of professional experience
4
4
Languages

Work History

People Operations Manager

LIGHTIDEA IT CONSULTANCY P LTD
Bangalore(WFH)
02.2019 - Current
  • Key responsibilities since inception of company:
  • Single handedly setting up company from scratch including hiring, compliance, office setup in accordance with guidelines issued by UAE
  • Train the team on current processes if needed and on future ones.
    • Ensure HR data accuracy.
    • Drive employee retention
    • Identify and manage Learning & Development opportunities for the team.
    • Drive performance by coaching and mentoring, setting objectives and goals, providing frequent feedback, leading 1:1s and personal development plans, and leading team meetings.
    • Develop and sustain employee engagement.
  • Understanding UAE and KSA market and hiring and managing marketing team for Branding and Online sales
  • Managing end to end administration Responsible for managing of entire Team (Development, Online Marketing and Customer support) to achieve Key objectives set by management
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Performance reviews and motivational strategies to elevate HR team

KEY PROJECTS

Project Title: App development Client: Slash Coffee Project Status: Finished Work Duration: 3 Months Started working: December 2020 Details of the project: Require a food pickup app Project Location: Abu Dhabi Project Site: Offsite Team Size: 5 Members Role: Talent acquisition and coordination Role Description: Team management, project based hiring, coordination, team motivation Link: https://play.google.com/store/apps/details? id=com.slashcoffee&hl=en_IN&gl=US

https://apps.apple.com/nz/app/slash-coffee/id1550354444

Project Title: App development Client: Pik App Project Status: Finished Work Duration: 3 Months Started working: Dec 2019 Details of the project: Require a food pickup app Project Location: Abu Dhabi Project Site: Offsite Team Size: 5 Members Role: Talent acquisition and coordination Role Description: Project based hiring, monitoring updates and team motivation Link: https://play.google.com/store/apps/details? id=com.pik&hl=en_IN&gl=US https://apps.apple.com/ae/app/pik-coffee-and-food-pickup/id1455307817

Project Title: Website development Client: Liwa Roastery Project Status: Finished Work Duration: 1 Month Started working: Jun 2021 Details of the project: Requirement for a Ecommerce website Project Location: Abu Dhabi Project Site: Offsite Team Size: 3 Members Role: Talent acquisition and team management Role Description: Hiring, monitoring updates and efficient resource allocation Link: https://liwaroastery.com/

Project Title: Website development Client: Saif Wear Project Status Finished Work Duration: 1 Month Started working: December 2020 Details of the project: Requirement for a Ecommerce website Project Location: Abu Dhabi Project SiteOnsite Team Size: 5 Members Role: Team management & coordination Role Description: Monitoring updates, client coordination & optimum resource utilisation Skill used: Wordpress, Node Js and react Link: https://saifwear.com/

Project Title: Website development Client: Prismagtech Project Status: Finished Work Duration: 1 Month Started working: December 2020 Details of the project: Project Location: Abu Dhabi Project Site: Offsite Team Size: 5 Members Role: Team management Role Description: Client coordination and team management Link: http://prismagtech.com/

Project Title: Digital Marketing Client: The Prize app Project Status: In progress (Monthly subscription based) Work Duration: 3 Months Started working: October 2021 Details of the project: Require App promotion Project Location: Abu Dhabi Project Site: Offsite Team Size: 2 Members Role: App launch & promotion, Designing, Brand awareness Role Description: Marketing campaigns designing, maintaining, supplying the right content Link: https://www.theprize.me/

Project Title: Digital Business Card Maker: Status: Completed, Work duration : 1 month Scope : Generating digital business card based on user requirements Offsite Team size: 3 Members Role : Managing the entire Project and delivery

app link: https://apps.apple.com/app/id6449514769

Project Title : GCDS Status: Completed, Work duration 1 month Scope: Job search app with all esseential features aimed to provide hassle free services to Employer and Candidates Offsite Team size: 4 Role: Managing the entire Project and delivery including hiring

app link: https://apps.apple.com/in/app/gatecds-job-search/id1637616497

Projet Title LI Ticketing app Status: Completed, Work duration 2 months Scope: Handling tickets raised by clients and segregating them as per priority and giving complete resolution Offsite Team size: 4 Role: Manging the entire Project and delivery.

app link: https://apps.apple.com/in/app/li-it-help-desk/id1658589676

Manager Operations

IIHT LTD
Bangalore
10.2016 - 11.2018
  • Identified procedure or process changes required to improve performance and productivity.
  • Administration
  • Managed around 200 Corporate trainings including Sourcing working professionals and freelancers to ensure on time delivery.
  • Marketing
  • Sales
  • Recruitment
  • Vendor Management

Consultant

Freelancer
BANGALORE
09.2007 - 06.2015

Dealing with Legal firm & Banks specialized in Mortgage sector& Home Loans with Primary role of Online Charge Management for Companies-ROC (Registrar of Charges) on e-commerce platform. Doing online inspection of Companies. Database Management for properties & cases, Dealing with Clients (Mostly Banks) resolving their queries, Purchase and also performing relationship building role.

Administrative Manager

Dev Enterprises
Bengaluru
03.2003 - 08.2007
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Updated reports, managed accounts and generated reports for company database.
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Delivered performance reviews, recommending additional training or advancements.
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
  • Managed Project Recruitment for over 30 Large scale Projects

Faculty

BOSTON EDUCATION AND SOFTWARE TECHNOLOGIES LIMITED
DELHI
03.2000 - 07.2002
  • Modified instructional methods and strategies to meet diverse student needs.
  • Created assignments to encourage student learning and develop communication skills and higher-order thinking.
  • Demonstrated interpersonal and communication skills resulting in clear communication of subject matter to students.
  • Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.

PAGING SERVICE REPRESENTATIVE

DSS MOBILE, COMMUNICATION LTD
01.1999 - 02.2000
  • Taking calls from customers, interacting with them & transmitting data from the system to paging device
  • Maintaining Call lists & route operational works like strategies to avoid call drops, monitoring login/logout activities to increase efficiency etc

Education

HIGHER SECONDARY - SCIENCE

G M PUBLIC SCHOOL

Certificate Course In Software Development - science

STG INTERNATIONAL LTD
09.2022 - 01.1999

BCA(2nd Year( - COMPUTER SCIENCE

IGNOU
04.1996 - 01.1998

Skills

    Workforce improvements

undefined

Accomplishments

  • Supervised team of International staff members.
  • Collaborated with team of 20 members in the development of website and app development.
  • Resolved product issue through consumer testing.
  • Documented and resolved knowledge transfer which led to smooth transition
  • Achieved deadlines set by UAE management through effectively helping with team coordination.

Software

Office 365

Oracle

SQL

Windows 11

ZOHO

Interests

Fitness

Music

Travel

Timeline

Certificate Course In Software Development - science

STG INTERNATIONAL LTD
09.2022 - 01.1999

People Operations Manager

LIGHTIDEA IT CONSULTANCY P LTD
02.2019 - Current

Manager Operations

IIHT LTD
10.2016 - 11.2018

Consultant

Freelancer
09.2007 - 06.2015

Administrative Manager

Dev Enterprises
03.2003 - 08.2007

Faculty

BOSTON EDUCATION AND SOFTWARE TECHNOLOGIES LIMITED
03.2000 - 07.2002

PAGING SERVICE REPRESENTATIVE

DSS MOBILE, COMMUNICATION LTD
01.1999 - 02.2000

BCA(2nd Year( - COMPUTER SCIENCE

IGNOU
04.1996 - 01.1998

HIGHER SECONDARY - SCIENCE

G M PUBLIC SCHOOL
DEBASISH MAJUMDARPeople Operations Specialist