Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic
DEBASISH MALLICK

DEBASISH MALLICK

Bhadrak

Summary

Dynamic Centre Manager with a proven record at Vanik Education Pvt Ltd, driving strategic communications and sales initiatives that resulted in significant admissions and revenue growth. Recognized for cultivating a high-performing team culture and leveraging performance analysis to inform effective business strategies and enhance operational efficiency.

Overview

16
16
years of professional experience

Work History

CENTRE MANAGER

VANIK EDUCATION PRIVATE LIMITED
Balasore
12.2024 - Current
  • Prepared MIS in line with business requirements and tracked competition.
  • Maintained high customer satisfaction by promptly addressing queries and grievances.
  • Supervise full-spectrum branch activities.
  • Facilitated timely communication with relevant parties.
  • Oversaw governance of daily sales activities and handled admission management within the branch.
  • Developed strategies to increase sales revenue within the center.
  • Motivated and led team members to work together to achieve targets.
  • Monitored employee attendance records and addressed any issues accordingly.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

  • Analyzed center performance metrics to identify trends and areas for improvement.

CENTRE MANAGER

PHYSICS WALLAH PVT LTD
Balasore
03.2024 - 12.2024
  • Compiled MIS according to business needs and competitive analysis.
  • Facilitated swift issue resolution, ensuring elevated satisfaction metrics.
  • Oversee entire scope of branch operations.
  • Managed stakeholder communications efficiently.
  • Managed admission processes and streamlined workflows in branch operations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Motivated and led team members to work together to achieve targets.
  • Coordinated staff recruitment, training, and performance evaluations to enhance team effectiveness.
  • Kept facility clean, safe, and well-organized to maximize productivity and provide professional impression to all patrons.

Centre Manager

Vanik Education Pvt Ltd
Balasore
03.2021 - 03.2024
  • Preparing MIS as per Business Requirement & Competition Tracking
  • Ensuring speedy resolution of queries & grievances to maximize customer satisfaction levels
  • Manage End to End Branch Operations
  • Process & Liaison with relevant Stake Holder on Time
  • Ensuring Daily Sales Activity Governance & Admission Management in Branch

Centre Manager

BSC Academy
Kolkata
01.2012 - 01.2020
  • Met and exceeded admission quotas annually.
  • Conducted lead generation campaigns at colleges and universities.
  • Coordinated efficient functioning of the center.
  • Ranked first in student admissions across Kolkata for a period of three years.
  • Developed strategies to increase sales revenue within the center.
  • Motivated and led team members to work together to achieve targets.
  • Monitored employee attendance records and addressed any issues accordingly.
  • Coordinated staff recruitment, training, and performance evaluations to enhance team effectiveness.
  • Developed and implemented center policies and procedures to optimize operations.

OPS Trainer

Aditya Birla MinacS
Kolkata
01.2009 - 01.2012
  • Product Training
  • Refreshrsation
  • Coundting Tets
  • Auditing Calls

Education

Bachelor of Commerce -

F.M. UNIVERSITY
Balasore
01.2007

Intermediate - Comerce

CHSE
ODISHA
01.2004

Skills

  • Project Management
  • Strategic Communications
  • Sales management
  • Operations management
  • Performance analysis
  • Team leadership
  • Data reporting
  • Strategy development
  • Revenue growth
  • Strategize business plans
  • Business development

Languages

  • English (Fluent)
  • Bengali (Fluent)
  • Hindi (Fluent)
  • Odia (Fluent)

Accomplishments

  • Recipient of the ADASRH Pathsala Award, December 2024 for outstanding leadership and contributions while serving as Centre In-Charge at Balasore.

Timeline

CENTRE MANAGER

VANIK EDUCATION PRIVATE LIMITED
12.2024 - Current

CENTRE MANAGER

PHYSICS WALLAH PVT LTD
03.2024 - 12.2024

Centre Manager

Vanik Education Pvt Ltd
03.2021 - 03.2024

Centre Manager

BSC Academy
01.2012 - 01.2020

OPS Trainer

Aditya Birla MinacS
01.2009 - 01.2012

Bachelor of Commerce -

F.M. UNIVERSITY

Intermediate - Comerce

CHSE

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DEBASISH MALLICK