debasish sahoo
bangalore,Karnataka
Summary
Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding Tool administering and automation objectives according to tight schedules while producing impeccable code.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Atlassian Developer/Software Designer
Aruba Networks (Hewlett Packard Enterprise)
11.2020 - Current
- Administered Atlassian platforms including Jira and Confluence, managing user accounts, permissions, and customizations to ensure optimal functionality and user experience
- Developed scripts using ScriptRunner for Jira and Confluence, automating various administrative tasks and enhancing platform capabilities
- Conducted comprehensive requirements gathering for Business Requirements Document (BRD) and prepared Audit reports for infrastructure and software analysis
- Designed, prepared Proof of Concept (POC), and implemented CI-CD infrastructure, enhancing development efficiency by 20%
- Installed and integrated tools to check parameters in CI-CD workflows, reducing build failures by 15%
- Automated software build processes using Jenkins and Bamboo build management tools, resulting in a 40% decrease in deployment time
- Expertly troubleshooted high-load, memory, network, and build failures, ensuring system stability and reliability
- Successfully migrated Jira, Confluence, and Jenkins infrastructure between on-premise and cloud environments, minimizing downtime by 40%
- Conducted audits of cloud infrastructure, facilitated ownership transfer to another account, and managed architecture in a cloud setup
- Configured and maintained Jenkins to implement Continuous Integration (CI) processes, collaborating closely with developers to deploy production-ready applications
- Automated Jira and Bitbucket integration to trigger builds in Jenkins using Python and Groovy scripts, streamlining development workflows
- Established Global library and pipelines using various methodologies, enhancing code reusability and deployment consistency
- Leveraged Python scripting for additional automation tasks, further improving operational efficiency and reducing manual workload
- Analyzed and resolved source code merging conflicts for GIT, ensuring code integrity and collaboration efficiency
- Leveraged REST APIs for diverse objectives and conducted knowledge-sharing sessions with the team on API integration
- Designed and optimized build pipelines for GIT and Subversion deployments, improving deployment speed by 20%
- Automated repetitive tasks through scripting, liberating valuable time for high-priority projects
- Implemented rigorous testing procedures, leading to a decrease in post-deployment issues
- Designed intuitive user interfaces, contributing to increased customer satisfaction and engagement
- Contributed innovative ideas during brainstorming sessions, driving project success through creative problemsolving
- Collaborated with cross-functional teams to ensure seamless integration of new features
- Established best practices for secure coding, reducing vulnerability risks within the application
- Enhanced user experience by developing and implementing responsive web designs.
Priority Engineer
Atlassian Corporation Plc
Bengaluru
11.2019 - 08.2020
- Handling complex issues of Atlassian products
- Understanding the technical and functional aspects of end-user problems and solving them within a certain period
- Helping team members to fix the escalations
- Worked on user environment for stability, scalability, and supportability of Atlassian applications & user's infrastructure
- Helping customers to upgrade their Atlassian products from the lower version to the latest version and migrations
- Worked on application health checks and recommended customers on suitable parameter changes
- Evaluating post-upgrade health checks of customer environments and recommending corrections
- Exposure to Agile work environments where the customer comes with above all
- Worked extensively on troubleshooting production applications and performance tuning in enterprise environments
- Proposed Branching strategies for implementing the parallel development that suits the agile methodology for different version control systems
- Handling unresolved problems of the customers and helping them with the probable workarounds or a fix
- Effective communicator with proficient customer interaction skills
- Proven knowledge management skills and strong belief in knowledge multiplication
- Expertise in Java Based problem solving and database-related issues troubleshooting.
System Engineer
Akamai Technologies, Inc.
06.2018 - 11.2019
- Providing L3 Support for escalated incidents
- Analyzing root causes for problems and executing corrective actions
- Providing technical assistance to L1/L2 engineers and technicians
- Worked on Splunk tooling and integrations
- Implementation of Grafana for Application & Environment monitoring
- Application Management & Maintenance; majorly with troubleshooting Jira performance problems, up-gradation & migration
- Developed a switching program for Disaster Recovery
- Experienced on Jira Disaster Recovery site to Core Site autoswitching using the developed program
- Developed tools to check Pre and Post reboot status (ifconfig, disk space, the cron daemon, netstat, swap, etc.) of remote servers and show it on the GUI, users can also see the Pre/Post reboot checks of each server & their differences (highlighted in red if found)
- Shell scripts to do log scanning (based on timestamp and other important fields) of remote application logs and represent the parsed output on the GUI
- Users can also download the log files from the remote servers directly onto their local machine
- Imparting on-job training to associates for adherence to the work process.
Atlassian Consultant
Mercedes Benz Research and Development
07.2015 - 06.2018
- Handling unique incidents which will be escalated by L1 to L2 queue
- Handling of Major Incidents/Outages and investigating the root causes
- Worked on problem resolutions and documentation under support knowledge base
- Atlassian tools (Jira, Confluence, Bitbucket, Bamboo, Crucible, and Crowd) Installation, configuration, managing & maintenance
- Non-Atlassian tools (Artifactory, Jenkins, and SonarQube) Installation, configuration, managing & maintenance
- Subversion (SVN), TestRail, and Gerrit managing & maintenance
- Worked on customer demands for project customizations & migrations
- Experienced working on different software Development Models like Agile, User Stories, Waterfall, and Rapid Application Developments
- Creating fully automated CI build and deployment infrastructure and processes for end-user projects
- Working closely with Architecture, Development, Test, Security, and Datacenter/IT Services teams
- Setting up, introducing continuous Deployment processes, and advising the best practices to end-users
- Responsible for technology research, feasibility, evaluation, and proof of concept that is limited to the L2/L3 work area
- Artifact Management on Artifactory
- Service Trace Installation, Setup, Workflow Creation/Modification, Monitoring, and weekly reporting
- Developed & deployed several automation scripts for system resource monitoring
- Automation of internal L1/L2 repetitive tasks using shell scripting
- Rapid application deployment for critical production defects.
Education
B.tech - Electrical And Electronics Engineering
Biju Patnaik University of Technology - Bhubaneswar
05.2008 - 05.2012
Skills
Technical Analysis
Virtualization
Hardware and software installation
API Integration
Technical Support
Performance Optimization
DevOps principles
System Administration
Agile development methodologies
Customer-Oriented
Problem-Solving
Code debugging
SQL integration
Technical Design Documentation
Source and Version Control: Git, Github
Analytical Skills
Process Improvement
Software applications
Jira administration
Personal Information
- Date of Birth: 12/19/90
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
Atlassian Developer/Software Designer
Aruba Networks (Hewlett Packard Enterprise)
11.2020 - Current
Priority Engineer
Atlassian Corporation Plc
11.2019 - 08.2020
System Engineer
Akamai Technologies, Inc.
06.2018 - 11.2019
Atlassian Consultant
Mercedes Benz Research and Development
07.2015 - 06.2018
B.tech - Electrical And Electronics Engineering
Biju Patnaik University of Technology - Bhubaneswar
05.2008 - 05.2012