Debasmita Bhakta
Kolkata
Summary
Adept CSR Analyst with a proven track record at Amplo Global, excelling in data collection and fostering strong customer relationships. Skilled in Microsoft Excel, I effectively implemented CSR programs, enhancing customer satisfaction and repeat business. My expertise in documentation and interpersonal skills significantly contributed to our team's success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
CSR Analyst
Amplo Global
Kolkata
01.2023 - Current
- As a member of the Amplo Global CSR team, I am responsible for planning, implementing, executing, monitoring, and supervising any program in the Amplo Global CSR wing.
- Identified customer needs and provided appropriate solutions.
- Developed strong customer relationships to encourage repeat business.
- Provided guidance on product features and benefits as well as troubleshooting techniques.
Education
Diploma Engineering - Diploma in Intrumentation Engineering
Jadavpur
Kolkata06-2007
Bachelor of Computer Applications - BCA
Amity University
DelhiSkills
- Microsoft Excel and PowerPoint
- Data collection
- Documentation
- Record preparation
- Spreadsheet creation and management
- Excel formulas
Certification
- Advance Excel Certificate
Languages
Bengali
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
CSR Analyst
Amplo Global
01.2023 - Current
Diploma Engineering - Diploma in Intrumentation Engineering
Jadavpur
Bachelor of Computer Applications - BCA
Amity University
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