DEBASREE MOITRA

Seeking a position to work in a challenging work environment where I can utilize my expertise in resolving the problems in test-plans and advocate my analytical skills to meet the Vision as well as Mission of the Organization. YEARS OF EXPERIENCE API Testing: 4 years Functional Testing: 9 years CAREER OVERVIEW MCA with 11.7 years working experience in QA/Software Testing Certified Scrum Master (CSM) Good knowledge of Software Quality Assurance process, Agile Methodology, V-Model Experience in Functional Testing, API Testing Proficient in JIRA, TFS and HPQC tools Good experience in Test strategy creation and Test Planning documentation Understanding in Test Monitoring and Control Extensive experience in Test Case Writing, Test case execution and Test Data Preparation Analyzing existing processes and identifying opportunities for improvement Strong Knowledge of CRM, Openet Mediation Product, ODO (product of Amdocs Domain Manager) Proficient in analyzing and gathering the Business Requirements, Software Requirement Specifications, Functional Design documents. Received reward and recognition award for managing a project independently with maximum number of defects Received several customer appreciations for delivering projects within a minimal time Ability to work under pressure, punctual, hard-working with quick grasping ability Ability to work as a team to deliver best quality product to the customer Experience in defining and driving successful System Integration projects Experienced in Client facing projects Proficient in verbal and written communications Understanding of QTP and Katalon Studio

• Project #1 : Scotia Bank (Canada)
• Domain : Telecom BSS
• Company : Tech Mahindra Limited
• Methodology : Agile
• Tool Used : JIRA, Confluence
• Testing Env
• CRM, Linux and SQL Developer
• Testing Approach : Functional Testing
• Role : Test Lead - QA
• Project Description:
• One of Canada's Big Five banks, it is the third-largest Canadian bank by deposits and market capitalization
• It serves more than 25 million customers around the world and offers a range of products and services including personal and commercial banking, wealth management, corporate and investment banking
• Scopes of Testing:
• Functional Testing
• Data Validation
• Regression Testing
• E2E Testing
• Responsibilities:
• Attending calls with BA for user story review
• Test case writing and execution and defect reporting and managing small testing team
• Mentoring newbies and sending daily EOD report
• Project #2 : Vodafone Oman
• Domain : Telecom BSS
• Company : Tech Mahindra Limited
• Methodology : Agile
• Tool Used : JIRA, Confluence
• Testing Env
• CRM, SOAP/UI
• Testing Approach : Functional, GUI, WEB Testing
• Role : Test Lead - QA
• Project Description:
• Vodafone Oman seeks to employ the latest technologies and digital solutions in the world of telecommunications, aligning its efforts to contribute towards the achievement of the Oman Vision 2040 objectives
• Handled multiple projects and CRs
• Handling Defect WAR room for critical defects
• Attending calls with BA for user story review
• Test case writing and execution and defect reporting and Handling 4 people testing team
• Mentoring newbies and sending daily EOD report
• Project #3 : Astro (Malaysian Satellite Television and IPTV provider)
• Domain : Telecom BSS
• Company : Amdocs Development Centre
• Methodology : Agile
• Tool Used : JIRA, HPQC
• Testing Env
• CRM, OMS, ABP, DEX (Dealer), DEX (Self Service), SOAP/UI, Fiddler
• Testing Approach : Functional, GUI
• Role : Test Engineer
• Project Description:
• Asian Satellite Television and Radio Operator, doing business as Astro, is a Malaysian Satellite Television, Astro & Broadband, Astro TV and IPTV provider
• It operates in Malaysia and Brunei and operates from the All Asia Broadcast Centre in Kuala Lumpur and MEASAT in Cyberjaya
• Scopes of Testing:
• Functional Testing
• Regression Testing
• Responsibilities:
• Handled multiple CR
• Attending calls with BA for user story review
• Test case writing and execution and defect reporting
• Mentoring newbies and sending daily EOD report
• Project #4 : Maxis
• Domain : Telecom BSS
• Company : Amdocs Development Centre
• Methodology : Agile
• Tool Used : JIRA, HPQC
• Testing Env
• CRM, HPQC, SQL developer, Kenan GUI
• Testing Approach : Functional, GUI
• Role : Test Engineer
• Project Description:
• Maxis Communications is a communications service provider in Malaysia
• Headquartered in Kuala Lumpur, Malaysia, providing a variety of communication products, applications and value- added services for consumers, large enterprises and small & medium business owners
• Handled multiple CR
• Attending calls with BA for user story review
• Test case writing and review with Developer and Business Analyst
• Upload test cases on HPQC and prepare ATS Report
• Test case execution, defect reporting and constant follow-up with the Developer for fixing
• Project #5 : PLDT
• Domain : Telecom BSS
• Company : Amdocs Development Centre
• Methodology : Agile
• Tool Used : JIRA, HPQC
• Testing Env
• Postman, Payment Gateway, Mobile Devices, Linux, HPQC, SQL Developer, GUI
• Testing Approach : Functional, Static, GUI
• Product Type : Web Based
• Role : Test Engineer
• Project Description:
• PLDT is the leading telecommunications and digital services provider in the Philippines
• PLDT is listed on the Philippine Stock Exchange (PSE:TEL) and its American Depositary Shares are listed on the New York Stock Exchange (NYSE: PHI)
• PLDT has one of the largest market capitalizations among Philippine listed companies
• Handled multiple CR
• Attending calls with BA for user story review
• Test case writing and review with Developer and Business Analyst
• Upload test cases on HPQC and prepare ATS report
• Test case execution, defect reporting and constant follow-up with the developer for fixing
• Send ATS report for daily progress
• Project #6 : Telstra – B2C (Australian Telecommunication)
• Domain : Telecom OSS
• Company : Amdocs Development Centre
• Methodology : Agile
• Tool Used : JIRA, Adobe XD, Magento
• Testing Env
• ODO, SOAP/UI, Postman, Snow simulator, json, AVOS, Linux, HPQC, SQL Developer
• Testing Approach : Functional, Static, GUI, E2E
• Role : Test Engineer
• Project Description:
• Telstra Corporation Ltd is Australia's largest telecommunication company which builds and operates telecommunication networks and markets voice, mobile, internet access, pay television and other products and services
• In this project, mainly we are dealing with different types of orders like Regular orders, Transition orders, and different types of services like voice, internet and Telstra air
• SIT after delivery of Sprint Level
• Production Sanity
• Responsibilities:
• Attending calls with BA for user story review
• Test case writing and review with Developer and Business Analyst
• Upload test cases on HPQC and prepare ATS report
• Test case execution, defect reporting and constant follow-up with the developer for fixing
• Send ATS report about daily progress
• Project #7 : Telstra – TICEE
• Domain : Telecom OSS
• Company : Amdocs Development Centre
• Methodology : Agile
• Tool Used : JIRA, HPQC, ATS
• Testing Env
• ODO -OSS, SOAP/UI, Postman, Linux, Snow simulator, HPQC, SQL developer
• Testing Approach : Functional, E2E, SIT
• Product Type : Web Based, Backend, Integration Testing (Joined AT)
• Role : Test Engineer
• Project Description:
• Telstra Corporation Ltd
• Is Australia's largest telecommunication
• This Project deals with IPRM-Pronghorn downstream, Naas Layer and B2B.Basically ODO is working as a Resource Manager to fulfil the requirement
• B2B sends Order to TICEE and TICEE processes the order as per the requirement through Kafka messaging queue and after completing the order It will send the response through Nass Layer to Pronghorn to B2B.It deals with 2 Services (EA and TID) and one endpoint (EAI)
• EAI normally use to check the Feasibility and then Service has been Provided through EA and TID
• SIT after delivery of Sprint Level
• Production Sanity
• Responsibilities:
• Attending calls with BA for user story review
• Test case writing and review with Developer and Business Analyst
• Upload test cases on HPQC and prepare ATS report
• Test case execution, defect reporting and constant follow-up with the developer for fixing
• Send ATS report about daily progress
• Project #8 : Optus
• Domain : Telecom BSS
• Company : Amdocs Development Centre
• Methodology : Agile
• Tool Used : JIRA, HPQC
• Testing Env
• CRM, Digital Web Portal, JIRA, HPQC, Internet Explorer, Chrome, Firefox, Unix/Linux, SQL Developer
• Testing Approach : Functional, GUI
• Role : Test Engineer
• Project Description:
• Optus is a Telecom Domain Product, where testing is in progress for front end as well as backend (BCC and DIGITAL)
• Review of client’s and testing requirements
• Sprint Planning
• Writing Test Scenarios and Test Cases
• Execution of Test Cases
• Defect Tracking and Defect Reporting using JIRA
• Attending daily defect status calls
• Involved in UAT and SIT testing
• Scrum activities -> Build take and deployment for testing
• Project #9 : AT&T – Mediation (Billing)
• Domain : Telecom BSS
• Company : Amdocs Development Centre
• Methodology : Agile
• Tool Used : HPQC
• Testing Env
• HPQC, MS Excel, Internet Explorer, Unix/Linux, TOAD, SQL Developer, RTIS tool
• Testing Approach : Functional, Backend
• Role : Test Engineer
• Project Description:
• Mediation is nothing but an interface between telecom networks and an end user
• It enables a user to make a call and the billing system starts billing for that
• The network generates different types of records, known as Call Detail Record (CDR)
• CDRs are collected by the mediation system then validated, filtered, correlated, normalized into billable format, and sent downstream for billing
• It supports services like voice, video and data
• It collects data from various network elements e.g
• IP, wire-line, wireless
• It has ability to collect and distribute data to downstream applications and it stores statistics in the database for the upstream and downstream files
• At AT&T, the entire mediation system is divided into 3 parts i.e
• Voice Mediation, Data Mediation and MVHS (Wire-line Mediation)
• The Voice Mediation system processes records generated during voice calls, the Data Mediation system processes records generated during all non-voice calls and MVHS guides the Wire-line records
• There are two types of customers i.e
• Orange Customer (who is in AT&T from earlier) and Blue Customer (who was with another service provider but shifted to AT&T)
• Archiving and Data Garage are two types of features of Voice which help customers to store data for future use
• Review of client’s and testing requirements
• Sprint Planning, handling NDA projects
• Writing Test Scenarios and Test Cases on HPQC
• Execution of Test Cases
• Defect Tracking and Defect Reporting using HPQC
• Attended daily defect status calls
• Prepare Test and Defect Density Report
• Attended project status call with Developers and Project Manager of AT&T team
• Project #10 : OWMS (NWMS) – Warehouse Management System
• Domain : Telecom OSS
• Client : British Telecom (BT)
• Company : Tech Mahindra Limited
• Methodology : Agile
• Tool Used : HPQC
• Testing Env
• Oracle Application, MS-Excel, HPQC, ASC, Internet Explorer
• Testing Approach : Functional
• Role : E2E Test Engineer
• Project Description:
• This project is based on different Change Requests (CRs) which are required in Warehouse platform
• Some orders which are created by users in ASC and OWMS platform (OBOE) are automatically picked, confirm the shipping information, receive the orders and check the order details in OBOE (OWMS)
• After that the receipts information is reflected in ASC where we create the orders
• There are two types of orders i.e
• Sales Order and Purchase Order
• Components Involved:
• ASC (Automated Supply Chain)