Debayan Chowdhury
Kolkata
Summary
Seasoned Wintel Administrator with extensive experience at Tata Consultancy Services, specializing in VMware vSphere and Nutanix HCI. Proven ability to enhance Windows Server environments and streamline Active Directory management. Successfully led complex projects, demonstrating exceptional leadership and technical skills. Committed to leveraging expertise to drive technological advancements and operational efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Wintel Administrator
Tata Consultancy Services
Kolkata
07.2015 - Current
- Orchestrated end-to-end server provisioning, encompassing virtual and physical servers
- Managed and maintained Windows Server environments, including installation, configuration, and troubleshooting
- Oversaw Windows server compliance by deploying cyber software to ensure security
- Deployed Nutanix Cluster and administered Nutanix HCI systems
- Executed Data Center Virtualization VMware Vsphere Configuration Administration
- Led multiple complex Windows projects, ensuring timely delivery
- Developed DR plans and procedures for disaster recovery
- Proficient in handling DHCP and DNS through Infoblox for efficient network management
- Recommended and implemented server hardware and software configurations, installations, patching, upgrades, and performance tuning
- Expert in decommissioning servers, creating Windows failover clusters, and handling server-related queries
- Implemented complex changes involving clients and vendors to enhance system efficiency
- Managed Active Directory, including user account management, group policy creation, and domain controller management
- Implemented changes related to client access to domain and file shares
- Collaborated with vendors to minimize service interruptions in infrastructure, taking necessary corrective actions approved by management
Technical Support
Sellcraft SofTech Pvt Ltd
Bangalore
05.2014 - 07.2015
- Managed user accounts and mailboxes in Active Directory environment
- Executed provisioning and de-provisioning of user accounts, mailboxes, and distribution lists in Active Directory
- Skilled in resolving access related issues for multiple clients regarding file shares
- Led the preparation and implementation of complex changes for clients' access to domain and file shares
- Oversaw team management and coordination of calls with various technical teams
Senior Associate
Wipro BPO
Kolkata
09.2012 - 03.2014
- Provided exceptional support to internal and external users regarding technology queries through various communication channels
- Conducted quality checks and evaluated errors within the team, while also delivering training to new team members through On-the-Job Training (OJT) sessions
- Led, directed, and assisted staff in various services and applications, both technically and professionally
- Developed multiple trackers to streamline workflow and reduce Average Handling Time (AHT) for analysts
- Facilitated meetings and feedback sessions to improve team knowledge and performance
Education
Bachelor of Computer Applications -
West Bengal University of Technology
Kolkata, India08.2012
Skills
- VMware vSphere
- Nutanix HCI
- Cisco UCS Manager
- Microsoft Azure
- Microsoft Windows Server
- DNS and DHCP management
- Patch management
- Group policy management
- Active Directory management
Certification
- Microsoft Windows Server 2012 Certification, Microsoft, 08/2019
- Microsoft Azure Administrator, Microsoft, 02/2021
Hobbies and Interests
- Exploring distant lands
- Capturing moments
- Every kind of outdoor sport
Awards
- On the Spot Award, 3, For completing migration projects on Time without impacting any applications.
- On the Spot Award (Team), 2, For successfully completing Zero day vulnerability patching.
- Star of the month Award, 1, For successfully resolving multiple access issues for users in limited time without impacting business.
- Appreciation, 3, Successfully migrating server profiles to new hardware without any issues as part of project within timeline; Successfully completing a decommissioning project within Timeline; Successfully delivering a migration project with timeline.
Timeline
Wintel Administrator
Tata Consultancy Services
07.2015 - Current
Technical Support
Sellcraft SofTech Pvt Ltd
05.2014 - 07.2015
Senior Associate
Wipro BPO
09.2012 - 03.2014
Bachelor of Computer Applications -
West Bengal University of Technology
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