Debby Weimer
CHURUBUSCO
Summary
Results-driven Accounts Payable/Receivable Clerk with expertise in invoice processing, accounts reconciliation, and vendor management, ensuring accurate financial records and timely payments.
Overview
20
20
years of professional experience
Work History
Accounts Payable/Accounts Receivable Clerk
Parco Inc
Ft Wayne
01.2012 - Current
- Processed invoices and payment requests for various vendors.
- Maintained accurate records of accounts payable and receivable transactions to ensure financial accuracy.
- Collaborated with internal departments to resolve billing inquiries, enhancing communication and efficiency.
- Assisted in month-end closing procedures for financial reporting accuracy.
- Monitored customer account details for payment activity.
- Completed outbound collection calls and sent emails to encourage customer payment of overdue invoices.
- Processed customer credit applications for management review to promote increased product sales and growth of customer base.
- Resolved invoice issues with vendors promptly, improving vendor relationships and operational flow.
- Processed payments to vendors via checks or electronic transfers.
- Posted customer payments by recording cash, check, wire transfer and credit card transactions on appropriate ledgers.
- Reconciled discrepancies between vendor statements and accounts payable ledger.
- Developed relationships with vendors through regular communication over the phone or email.
- Assisted in preparing journal entries and reconciling general ledger accounts for month-end closing procedures.
- Handled high-volume invoice processing with minimal supervision.
- Assisted with month-end and year-end closings to support accounting system accuracy.
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
- Worked closely with department personnel to produce accurate and timely bills.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Matched orders with invoices and recorded required information.
- Calculated and produced checks for utilities, taxes and other operational payments.
- Reduced financial discrepancies by verifying accounting statements.
- Handled accounts payable and receivable, including invoicing and payment processing.
Customer Service Representative
Wolf Bedding
Ft Wayne
02.2006 - 10.2011
- Resolved customer inquiries and issues promptly and professionally.
- Provided exceptional customer support through phone and email communications.
- Answered customer inquiries and provided accurate information regarding products and services.
- Handled escalated complaints with empathy, resulting in effective resolutions and increased customer trust.
- Educated customers on product features and benefits effectively.
- Collaborated with team members to streamline service delivery processes and improve customer satisfaction.
- Assisted in training new staff on customer service protocols and tools.
- Contributed to a positive team environment through effective communication skills.
- Cultivated strong customer relationships through personalized service, fostering repeat business.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
High School Diploma -
Paul Harding
Fort Wayne, IN05-1982
Skills
- Invoice processing and payment reconciliation
- Billing accuracy
- Financial reporting and accounts analysis
- Vendor management
Timeline
Accounts Payable/Accounts Receivable Clerk
Parco Inc
01.2012 - Current
Customer Service Representative
Wolf Bedding
02.2006 - 10.2011
High School Diploma -
Paul Harding