Debdatta Banerjee
Senior Resource Manager & Forecasting Lead
Summary
A highly determined and dynamic Senior Resource Manager & Forecasting lead having extensive experience of 12.4 years in the multi-faceted domains of Human Resource Management, Resource Allocation & Planning, Forecasting & Capacity Analysis, Talent Development, Recruitment, Vendor & Logistics management, Team Leadership & Development, Strategic Project Management, Stakeholder Engagement, Performance Optimization, Data Analysis & Reporting, Process Improvement, People Analytics, Tools & Process Management & Large Program Transitions. Adept at developing strategic resource plans and fostering strong relationships across departments to support organizational goals. Seeking to leverage expertise in data-driven decision-making and process improvement to drive project success and organizational growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Senior Resource Manager & Forecasting Lead
Ericsson India Global Services
3 2020 - Current
- Driving operational KPIs like utilization, onshore percentage improvisation, billing percentage improvisation, desired pyramid mix, contract employee mix etc
- Responsible for handling all issues related to resource allocation for project deliveries
- Planning the organization's forecast using current and ongoing deliveries
- Maintaining Database of all the Practitioners
- Training and Deployment of the GET’s
- Capturing and monitoring of the Future Demand
- Ensuring Fulfilment timelines
- Large Program Transitions and strategic fulfillment
- Tools deployment for Demand Management
- Digital Services Factory/JIRA
- Digitalization & Automations- PBI Dashboards
- Conducting Practitioner Connect Sessions Managing Tools & Process Road-map
- Publishing Reporting & Analytics Dashboard for all the stakeholders
- Forecasting Training needs based on the new demands
- Ensure time sheet clocking and compliance within the organization and meet the billability targets
- Managing of people on the bench and reduction of people on consistent bench by looking at ways to rotate the bench
- Ensuring SLA compliance towards fulfilment of all project demands
- Collaborate with delivery teams to proactively identify internal availability of people and enable rational rotation within projects
- Establish strong rapport with key stakeholders, Senior Business Leaders, training, IT, Human Resources etc.
Staffing Partner-Resource Management
Capgemini
05.2019 - 02.2020
- Track current demand till fulfillment (end to end, irrespective of whether internal or in external queue
- Ensure fulfillment for the Accounts and BU by working with options within the available pool – roll offs/ proactive hiring
- Keep a close tab on ramp-ups and ramp-downs and facilitate associate movement within the BU/ account where there are requirements/ needs across location
- Work closely with recruitment team and enable them to create resource pipeline for any ad hoc or planned ramp ups in accounts
- Effective bench management, control of bench cost and leave management/ utilization
- Work with other functions – L&C on training needs for bench associates/ as per demand trend, Core HR on associate issues, mobility team on visa for associates
- Effective reporting – data analysis i.e
- Reporting around all demands, status in terms of fulfillment, challenges if any
- Manage bench numbers and their deployment
- Infrastructure alignment/issues for people on bench
- Effectively manage internal talent pool and ensure right alignment of people to projects
- Collaborate with delivery teams to proactively identify internal availability of people and enable rational rotation within projects
- Establish strong rapport with key stakeholders, Senior Business Leaders, training, IT, Human Resources, Finance etc
- Seamlessly work across practices to drive effective staffing process in both offshore and onsite locations
- Organizing off-site team building activities, managing townhalls and quarterly rewards and recognition activities.
Assistant Manager- HR & Operations
TeamLease
05.2018 - 05.2019
- Managed recruits and book of business by acting as intermediary between clients and candidates
- Reviewed applications and resumes recruited candidates based on specific requirements
- Responsible for all aspects of employee relations including recruiting, interviewing, pre-screening, new hire orientations, counselling, payroll and terminating assignments when necessary
- Performed full-cycle recruiting: sourced, interviewed, offered, negotiated, and closed candidates for contractual assignments
- Developed recruitment strategies that met anticipated staffing needs
- Build social networks to find qualified candidates
- Thoroughly explained the employee handbook during new employee orientations
- Support the performance and counselling process within the business, including management of high and low performers
- Maintaining good internal communication within the company
- Oversee the performance management activities for the direct reports in your team
- Revised job descriptions across all levels and interview employees to construct an accurate picture of the duties and skills required for each position and set their KRAs
- Developing and implementing the performance appraisal system for the company and coordinating it with other line managers
- Co-ordinating with finance department for processing of payments to employees
- Identifying the training needs, developing training programs to ensure constant learning and development of employees
- Establishing a proper organizational structure
- Developing and implementing disciplinary policies
- Developing and implementing employee welfare policies
- Developing the exit process for the employees
- Dealing with the final settlement of employees when they leave
- Provide insights and drive organizational effectiveness, succession planning, workforce management, talent acquisition, training and development
- Communicating between work teams and stakeholders
- Collaborate with project managers to understand project resource demands and assist in schedule development
- Provide data input for workforce strategy, maintain resource forecasts and monitor implementation of the departmental workforce strategy
- Developing various reports for management, which make it easy to make decisions regarding the current resources
- Work closely with multiple managers and other leaders to complete scheduling assignments
- Determined lessons learned through post-project reviews and integrated findings into program plan
- Monitoring the quality of project deliverables
- Timely resolution of issues identified
- Coordinating decisions and actions with executive management
- Obtaining approval of specifics related to the approach and work plans
- Demonstrated success negotiating win-win compromises, developing teambuilding programs, and writing personnel manuals, corporate policies, job descriptions and management report.
HR & Administration Consultant
Special Economic Zone
05.2017 - 01.2018
- Attendance & Reporting: Daily preparation of Attendance & Punctuality reports using Bio-metric system
- Maintaining the database of the attendance of all the employees
- MIS Reports: Updating and maintenance of all the reports
- PF & Gratuity: Preparation of all the PF and Gratuity records of the employees
- Compensation: Co-ordination and timely issuance of all bills and handling queries related to Compensation
- Vendor Management: Proper co-ordination with all the vendors for the outsourced employees
- Ministry & Government Letters: Timely maintenance of all the Ministry & Government related letters and queries
- Collating and providing data to Ministry on time
- Service Books: Updating the Service Books of all the employees on time
- General Administration: Update management on a variety of matters including absence, poor performance, managed terminations, disciplinary and grievance matters, flexible working, advising on legal framework, options, and potential risks
- Legal Issues: Respond, where necessary, to client labor/union activities/issues, Public Grievances and RTI cases
- Training & Development: Identifying training needs and proper delivery of trainings
- Employee Engagement: Initiate engagement activities for the employees
- Arrangement for the celebrations of National events.
HR & Project Officer
Ericsson India Global Services
02.2016 - 02.2017
- Resource Planning: Woking with the Resource Management team for aligning the resources on different projects, creating E-forms, Time clocking, Order booking, and providing Network Ids to the resources
- Reporting: Presenting reports to the senior authority for Demand and Bench Utilization
- Internal Tools: Working closing with the internal tools of the organization
- Project Co-ordination: Working closely with the team & identifying requirements
- Campus Activities: Co-ordination for the campus related activities for recruitment of new hires as well as Talent Development Programs
- Training & Development: Co-ordinating with the Learning & Development team for different training requirements of the team
- Rewards and Recognition: Co-ordinating with HR team for the rewards and recognition related functions
- Vendor Management: Identifying needs of the team & coordinating with different vendors
- Induction: Providing support to the new joiners and arranging all the logistics required right from the day of joining
- Administrative activities: Taking care of the administration related activities for the team
- Providing logistical support: Handling all the logistics related functions for the teams
- Providing stationeries to the team members on time
- Confluences: Assisting the senior authority for Confluence related activities.
On-Boarding Specialist
Ericsson India Global Services
01.2014 - 01.2016
- Obtaining pre-onboarding documents from candidates and validating them
- Administering background checks for new employees as required
- Maintaining electronic Onboarding system, ensuring timely completion of all required tasks, following up with management when necessary, and bringing issues to HR Manager’s attention
- Regular follow up with the candidates before joining
- Maintaining MIS reports for all the joiners and preparing reports for the stake holders
- Conducting Induction sessions for all new hires
- Ensure appropriate orientation for all new recruits and maintained standard for same
- Compiled all paperwork for new recruits
- Analyzed process diagnosed problems and ensured effective resolution for same
- Instructing and giving guidelines to candidates to fill in various statutory forms like Gratuity, PF Forms, etc
- Verifying documents and seek approval from various teams in order to On-Board candidate
- Identifying and resolving the issue of new joiners
- Regular feedback from new joiners about the experience about the On-boarding and suggestion from new joiners to identify needs and opportunities for improvement
- Proper attention for GET Joiners in ensuring complete formalities for new joiners including Bond and surety papers signed by the GET’s at the time of joining
- Explaining the post joining formalities to the new joiners.
Executive – Human Resource
Techno India Group
05.2012 - 01.2014
- Recruitment: Assist in the recruitment process, which includes candidate sourcing, screening, test administration, coordinating interviews, liaising with placement consultants, compensation fitments, candidate induction etc
- Assist in the annual manpower planning exercise
- Maintain various MIS
- Resource Planning: Coordinate demand for personnel for one or more assigned clients and ensure client satisfaction from the project team
- Support engagement executives in defining and filling resource requirements including counselling on resource mix, pyramids, contractor usage, outside availability, etc
- Assist with the identification and evaluation of candidates for open resource requests and work with engagements to modify requests if candidates are not available
- Complete inclusive scheduling process and participate in scheduling decision-making escalation processes, as appropriate
- Monitor supply and demand of assigned personnel by consistently reviewing, availability and following up, as needed and raising issues, as appropriate
- Build and maintain relationships with executives and supervisors at assigned engagements through regular meetings, establishing dedicated time for impromptu discussions, etc
- General HR: Update applicable Human Resources systems and maintain data, as required
- Review results of Global People Survey and work with leadership to affect change
- Team with other HR Representative Generalists to share best practices and contribute to knowledge capital
- Supports a community partner and community members for the assigned community by coordinating and/or facilitating activities/meetings
- Update management on a variety of matters including absence, poor performance, managed terminations, disciplinary and grievance matters, flexible working arrangements, advising on legal framework, options and potential risks
- Coordinate the implementation of people programs and initiatives
- Research attrition/retention, analyzing trends thorough headcount and exit data and recommending appropriate course of action
- Respond, where necessary, to client labor/union activities/issues.
Education
Master of Business Administration - Human Resource Management
ALLIANCE UNIVERSITY, BANGLORE
Bachelor of Business Administration -
West Bengal University of Technology
Higher Secondary - undefined
METHODIST SCHOOL, KOLKATA
Personal Information
- Date of Birth: 04/24/1988
- Nationality: Indian
Disclaimer
I hereby declare that the above-mentioned information is correct, and I bear the responsibility for the correctness of the above-mentioned particulars.
Languages
English
Hindi
Bengali
Personal Qualifications
- Master of Business Administration, ALLIANCE UNIVERSITY, BANGLORE, Human Resource Management
- Bachelor of Business Administration, West Bengal University of Technology
- Higher Secondary, METHODIST SCHOOL, KOLKATA
Timeline
Staffing Partner-Resource Management
Capgemini
05.2019 - 02.2020
Assistant Manager- HR & Operations
TeamLease
05.2018 - 05.2019
HR & Administration Consultant
Special Economic Zone
05.2017 - 01.2018
HR & Project Officer
Ericsson India Global Services
02.2016 - 02.2017
On-Boarding Specialist
Ericsson India Global Services
01.2014 - 01.2016
Executive – Human Resource
Techno India Group
05.2012 - 01.2014
Senior Resource Manager & Forecasting Lead
Ericsson India Global Services
3 2020 - Current
Master of Business Administration - Human Resource Management
ALLIANCE UNIVERSITY, BANGLORE
Bachelor of Business Administration -
West Bengal University of Technology
Higher Secondary - undefined
METHODIST SCHOOL, KOLKATA