Hi, I’m
DEBI PRASAD CHAKRABORTY
Project Manager
Pune, Maharashtra
Summary
Currently working as the Project Manager in Enterprise Monitoring for European Banking giant. Promoting Agile Mindset by adopting Scrum Framework in project delivery and Operations.
Enterprise Monitoring specialist with total 17 years of core technical experience, having extensive exposure in Project Delivery, Migration, Provisioning and Automation using Industry Leading Monitoring Toolset.
Hands on experience in the Cloud Technologies including Continuous Integration and Continuous Delivery toolset like Jenkins, Git, Maven, Ansible, Docker and Kubernetes. Hands on experience in Configuration Management and Automation tool like Ansible, Puppet and Chef in cloud environment.
Opportunities that I am Looking for- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
years of professional experience
4
years of post-secondary education
3
Certifications
Work History
KyndrylPune
Project Manager for Enterprise Cloud Migration
01.2021 - Current
Job overview
- Objective:
- Move the entire Monitoring setup to Azure Cloud platform
- Implementation of Digital Card verification system for Internet Banking and Credit Card Application
- Migration of Oracle DB from 10g to 19c Cloud environment and getting it pass the Bank Compliance
- Upgrade the Monitoring tool to the latest version so that it can support the new platform.
- Roles and Responsibilities
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Reviewed operating budgets periodically to analyze trends affecting budget needs.
- Prepared project budgets, forecasting and inventory and material pricing points.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Gained strong leadership skills by managing projects from start to finish.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Passionate about learning and committed to continual improvement
- Achievements:
- Cloud migration resulted cost reduction of €400,000 per year with a operational cost decrease by €200,000
- Data Center cost of maintenance reduction by €110.000
- Achieved CIS Compliant for all Database Servers mandatory for Banking client
- Implementation of Splunk Dashboard to Monitor Major Infrastructure KPI’s.
IBM/KyndrylPune
Enterprise Monitoring and Automation Delivery Head
04.2017 - 09.2020
Job overview
- Project Objectives: Migrate Enterprise Monitoring delivery and operation for a European Banking giant from Netherlands to India
- Outcome: Bring majority of the project Delivery and Operation work from Netherlands to India
- Implement more advance Monitoring solution to the customer
- Upgrading Monitoring technology as per stakeholder need and provide end to end support to all stakeholders on a day-to-day basis in an Onshore-Offshore Model
- Roles and Responsibilities:
- Demonstrating leadership skills in managing projects from concept to completion.
- Strengthened communication skills through regular interactions with key stakeholders and understanding the project requirements.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Created financial dashboards to provide insights into key performance indicators.
- Decompose the project Scope and created Scope Baseline which include in-scope and out of scope deliverables
- Understand and adhered to the customer Quality requirements in service delivery
- Understood the SLA and cost of violation
- Keeping close eye on the project schedule and addressed all impediments in advance to keep the project flow in control
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Identified issues, analyzed information and provided solutions to problems.
- Proven ability to develop and implement creative solutions to complex problems.
- Documented the entire process and uploaded the lesson learned and all other knowledge documents in the Repository
- Achievements:
- Reduction of operational cost by €1.2 million/year
- Increase the Customer Satisfaction Rating by 30%
- Reducing Incident, Problem and Change TAT by 45%
- Maintained SLA value of 99.6% YOY
IBM/Kyndryl
Enterprise Monitoring Specialist
12.2013 - 03.2017
Job overview
- Enterprise Monitoring Architect with responsibility of Designing, Deploying, Managing and Troubleshooting the Monitoring setup for customer using MF Monitoring Toolset
- Extensive knowledge on Architecture Design, Project Migration, Version upgrade and Project Delivery
- Worked with variety of Industries like Banking, Telecom, Insurance and Healthcare and contributed substantially in terms of Designing and Implementation of the Application and Infrastructure Monitoring.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Learned and adapted quickly to new technology and software applications.
iGatePune
Enterprise Monitoring SME
04.2012 - 12.2013
Job overview
- Objective:
- Setting up Enterprise Monitoring solution for Top American Insurance Company StateFarm and Support their Critical application and Infrastructure in a 24x7 Environment
- Achievements:
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Learned and adapted quickly to new technology and software applications.
- Delivered services to customer locations within specific timeframes.
- Organized and detail-oriented with a strong work ethic.
- Worked well in a team setting, providing support and guidance.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
BarclaysSingapore
Head of Delivery - Barclays Africa
12.2009 - 12.2011
Job overview
- Objective:
- Set up Enterprise Monitoring for Retail and Commercial Banking of Barclays Africa and provide day to day support to monitor Application and Infrastructure back end.
- Roles and Responsibilities:
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed strong communication and organizational skills through working on group projects.
- Paid attention to detail while completing assignments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Cultivated interpersonal skills by building positive relationships with key stakeholders.
- Provided professional services and support in a dynamic work environment.
HPBangalore
UCMDB Specialist
12.2008 - 11.2009
Job overview
- Objective:
- Provide Config Management Database support to Unilever UK
- Provide Asset Management support for Unilever
- Achievements:
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Skilled at working independently and collaboratively in a team environment.
- Identified issues, analyzed information and provided solutions to problems.
WiproBangalore
Senior Systems Engineer
01.2008 - 12.2008
Job overview
- Objective:
- Provide Monitoring POC for potential and existing clients like Seagate, Walmart and Enlighta
- Installing and Configuring Monitoring Solution for Clients
- Providing support to existing Monitoring setup and Upgrade the old version to latest version.
- Achievements:
- Collaborated with clients to determine need and devise appropriate software and hardware solutions.
- Performed root cause analysis to provide resolutions for production issues.
- Coordinated with stakeholders to design and develop high-end Monitoring software applications.
- Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
GenpactHyderabad
Associate Consultant
11.2006 - 12.2007
Job overview
- Objective:
- Provide day to day Enterprise Monitoring Solution and support to different GE businesses like GE Corporate, GE Money, GE Health Care etc.
- Achievements:
- Liaised with customers to better understand customer needs and recommend appropriate solutions.
- Provide Application and Infrastructure Support in an 24x7 environment
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
- Aligned closely with business owners and employees to gather information and gain operational insight.
- Analyzed problematic areas to provide recommendations and solutions.
Elegant SystemsKolkata
Lead Tutor
10.2005 - 11.2006
Job overview
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Education
Heritage Institute of TechnologyKolkata
Bachelor of Technology from Computer Science
01.2001 - 04.2005
Skills
Scrum Master
undefinedTechnical Profficiency
Monitoring Tools- HP BSM, BPM, SiteScope, VuGen, UCMDB, QTP.
Cloud Technologies- Jenkins, Git, Docker, Ansible
Programming Languages: Yaml, C, C++, MySQL.
Management Tools: JIRA, BlueSight, Mural
MS Office- Word, XL and PowerPoint
Certification
PMI-PMP (Project Management Professional)
Additional Information
I am a motivated individual with a total of 17 years of IT experience in Banking and Telecom Domain. I am a Certified Scrum Master and a PMP with 6 + years of experience in managing Scrum team.
A true Servant leader with exceptional team handling capability and facilitating team to achieve success. A great motivator and a true team player who understand the needs of the team and can help them to achieve their Goal by removing Impediments. A quick learner and a great listener who can create a collaborative and cohesive team that is self-organizing and can take bold decision.
Highly passionate about Client Success and believe in Value Delivery. Having unique approach to resolving conflicts and making it beneficial for the project. Love to read books and provided training on Agile and Scrum methodologies to different groups in the organization.
Hobbies
- Reading books
- Cooking
- Watching Movies
- Playing Tennis
Timeline
Certified SAFe Agilist (Scaled Agile Framework)
12-2022
Certified Scrum Master (CSM)
01-2022
PMI-PMP (Project Management Professional)
12-2021
Project Manager for Enterprise Cloud Migration
Kyndryl
01.2021 - Current
Enterprise Monitoring and Automation Delivery Head
IBM/Kyndryl
04.2017 - 09.2020
Enterprise Monitoring Specialist
IBM/Kyndryl
12.2013 - 03.2017
Enterprise Monitoring SME
iGate
04.2012 - 12.2013
Head of Delivery - Barclays Africa
Barclays
12.2009 - 12.2011
UCMDB Specialist
HP
12.2008 - 11.2009
Senior Systems Engineer
Wipro
01.2008 - 12.2008
Associate Consultant
Genpact
11.2006 - 12.2007
Lead Tutor
Elegant Systems
10.2005 - 11.2006
Heritage Institute of Technology
Bachelor of Technology from Computer Science
01.2001 - 04.2005
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