Senior Product and Data Ops leader with over 12 years of experience in eCommerce, Data Science, and Product Ops. Currently managing a 42-member Operations team supporting product delivery, automation, feedback collection, and sprint health. Proven success scaling startups from seed stage to $100M revenue. Strong background in Ecommerce Sales, Retail media management, Digital Shelf, Search, Detail page optimization, automation, and cross-functional delivery.
• Lead a 42-member global Data Operations team handling content tagging, catalog enrichment, feedback triaging, and client onboarding.
• Drive operational execution for SEO-focused landing pages by improving data coverage, resolving taxonomy issues, and supporting category/tag updates.
• Partner with PMs and Engineers to translate business needs into PRDs, groom backlogs, and deliver under tight timelines.
• Launched multiple automation tools for onboarding workflows and internal feedback management.
• Built custom dashboards (Jira, Airtable, Tableau) to monitor sprint health, feature adoption, andonboarding SLAs, and process KPIs.
• Collaborated with GTM to prioritize high-impact customer needs from UAT, support, and sales.
• Delivered significant onboarding acceleration by reducing manual categorization through ML automation.
• Managed vendor teams handling content moderation, bulk tagging, and quality audits.