Debit Hazarika
Guwahati
Summary
I look forward to a position in a result-oriented organization that seeks an ambitious and career conscious individual, where acquired education and skills will be utilized towards continuous growth and advancement.
Diligent Back Office Assistant with background in managing administrative tasks including correspondence, file management, and appointment scheduling. Strong interpersonal skills allow for effective communication with team members and clients alike. Known for enhancing office efficiency through streamlining processes, resulting in improved productivity. Experience in various software applications utilized in back office operations adds to overall effectiveness within such roles.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Back Office Assistant
Apollo international hospital
Guwahati
10.2023 - Current
- Managed patient records and ensured accurate data entry in hospital systems.
- Assisted in scheduling appointments and coordinating patient follow-ups efficiently.
- Communicated effectively with medical staff regarding patient inquiries and updates.
- Processed incoming correspondence and directed it to appropriate departments promptly.
- Created invoices for customers using company software programs.
- Answered incoming calls from customers and responded to inquiries in a professional manner.
- Provided administrative support to various departments in the organization as needed.
Front Office Assistant
Health City hospital
Guwahati
09.2021 - 07.2022
- Managed patient check-in processes to ensure smooth front office operations.
- Scheduled appointments for patients using electronic health record systems.
- Coordinated communication between medical staff and patients effectively.
- Greeted customers and provided assistance with inquiries.
- Researched customer complaints or billing issues as necessary.
- Generated invoices upon completion of customer orders.
Education
Completed intermediate - science stream
Pragjyotish College
Guwahati, Assam 01.2013 - 06.2014
Springdale E.M High School
Diphu, India 01.2011 - 07.2012
Skills
- Pro-efficient English
- MS Excel
- MS Word
- Appointment coordination
- Team collaboration
- Scheduling appointments
- Workflow optimization
Languages
- Hindi
- Assamese
- English
- Hindi
- Assamese
Extracurricular Activities
Karate-Black belt Winner in various cultural activities
Disclaimer
I do hereby declare that the above mentioned statements are true & correct to the best of my knowledge & belief. Thanking You.
Activities
- Singing
- Playing Cricket
Personal Information
- Father's Name: Mr. Umesh Hazarika
- Mother's Name: Mrs. Banti Hazarika
- Date of Birth: 08/13/96
Languages
English
Proficient
C2
Timeline
Back Office Assistant
Apollo international hospital
10.2023 - Current
Front Office Assistant
Health City hospital
09.2021 - 07.2022
Completed intermediate - science stream
Pragjyotish College
01.2013 - 06.2014
Springdale E.M High School
01.2011 - 07.2012