Summary
Overview
Work History
Education
Skills
Accomplishments
Technical Qualifications
Certification
Interests
Work Availability
Volunteering Experiences
Quote
Timeline
BusinessAnalyst
Debjani Palit

Debjani Palit

Executive Administration Assistant
Kolkata,WB

Summary

Systematic Office Administrative Manger and a Travel Logistics specialist with over 15 years of experience in fast-paced office settings. Responsible, punctual and productive professional when working with little to no supervision and enabling 100% smooth delivery of finished products in the national and international markets.

Overview

4
4
Languages
4
4
Certifications
8
8
years of post-secondary education
15
15
years of professional experience

Work History

Admin Assistant

Tata Metaliks Ltd
Kolkata, India
01.2011 - Current
  • MD Office Coordination: Assisting MD in regular intervals with Calendar management, Meeting Scheduling, Mail handling, Phone, Expense Management, Facilitation and upkeep of office, Stay and conveyance, visa process, Forex handling - Total travel management, interaction with internal and external stakeholders, Monthly report generation for Chairman and Directors, Summarizing of Analytical Data’s for MIS reports for APEX meeting presentation with coordination with different VP’s, EVP’s and other Departmental Heads in HO, Plant and other Regional Offices.
  • Corporate gifts handling, handling of VIP guest for MD’s office.
  • Front Office Management: EPABX control and channelizing calls to required department, Bio metric Machine management, Front.
  • Office Management, Courier Management, Visitor Management, Managing Outsourced Sta , etc.
  • Vendor Management: Vendor Services: EPABX, Airtel, Vodafone, Indicom, Voltas, Pest Control, Stationeries, Pantry, Housekeeping services, etc., Office Maintenance: Electrician, Plumber, Carpenter, etc.
  • Facilitation: Monthly Birthday celebration, Festival Celebration, Picnic coordination, Corporate Initiative Training Coordination, Work Station Allotment – place, drawer keys, stationeries, etc. for 20,000 sq.ft. Approx office space.
  • Travel Desk Coordination: Coordinated travel arrangements, including booking airfare, hotel and ground transportation, Leisure Package, Conference & Meetings arrangement, Foreign exchange, Issuance of International call cards, Visa, Travel Insurance, Passport documentation etc. for Approx 400 officers single handed.
  • MIS and other preparations: All bill processing with required approvals, Electricity Bills, Telephone Bills, Credit Cards, Fuel Consumption Track Record, Travel Records, etc.
  • Other Admin & HR Support Mobile SIM, Data Connection activation and service, Conference room management with VC and VC booking for Interview calls, meeting of different locations, Printing of Visiting Cards, Letter Heads, etc.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.

Senior Officer - Reservation

Omega Travel Consultant Pvt. Ltd.
Kolkata, India
09.2011 - 10.2011
  • Making Bookings & Tickets, interacting with Airlines &
    Passengers, making reservations for corporates like
    Tata Metaliks Limtex, Berger Paints, etc, . issuance of Ticket,
    guest houses or hotel bookings, train arrangements , car
    arrangements and proper disbursement, leisure package,
    conference & meetings arrangement, petty cash,
    stationary, attendance, leave records, all jobs relating to
    reservation and ticketing, etc.
  • Managed over 50 booking request per day
  • Administered corporate payments and tracked expenses.

Supervisor - Reservation

United Airways (BD) Ltd
Kolkata, India
08.2008 - 09.2009
  • Making Bookings & Tickets, interacting with Agents & Passengers.
  • Public relation and interoffice correspondence, maintenance of Ticket Stock and proper disbursement, Petty Cash, Stationary, Attendance, Leave records, Sales Call, Sales Planning and Statistics, Leading Sales team, Maintenance of Marketing record, MIDT updating, overall supervision of city office in respect of administration, reservation and ticketing, etc.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
  • Monitored work flow for 18 employees.
  • Tracked and prepared monthly reports of sales goals for Airline Sales to management.
  • Delegated tasks to others on grooming team.

Assistant Manager

Eskape Holidays
Kolkata, India
05.2008 - 07.2008
  • Making Bookings & Tickets, interacting with Agents & Passengers.
  • Air, Rail, Bus and Cruise booking.
  • Instant hotel booking all over India and abroad.
  • Public relation and inter office correspondence.
  • Designing of tours, brochures, maintenance of Petty Cash, Stationary, Attendance, Salary disbursement, Leave records, Interlining with external agents like Makemy Trip, Arzoo.com, Yatra.com etc
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Achieved recognition from senior management for contribution to store success in Tourism Fair by booking over 125 queries per day, including managing sales, employees and operations to foster optimal performance.

Reservation & Ticketing Officer

GMG Airlines Ltd
Kolkata, India
09.2005 - 04.2008
  • Airline Company Making Bookings & Tickets, interacting with Agents & Passengers, resolving queries of direct passengers , preparing fare sheets, schedules, flight load control, MIS data updation,etc and looking after overall Administration in Kolkata Station, Attendance, Leave Records, Maintenance of Office, OCS Handling,etc.
  • Solely responsible for catering to over 65 travel agents of Kolkata and flight check for over 2520 Kolkata based business and general passengers per week equivalent to 120960 per year.
  • Maintained accurate records of bookings on Airline reservation system and forecasted probable revenue streams.
  • Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
  • Consulted with central reservations to discuss new rate plans and promotions.
  • Managed and closed reservation calls to increase bookings by maintaining strong knowledge of Airline products, services and facilities.
  • Informed clients of essential travel information, such as travel times, transportation connections, medical and visa requirements to facilitate quality service.

Front Office Executive-Director

Golden Trust Financial Services Pvt. Ltd
Kolkata, India
03.2005 - 08.2005
  • Insurance Broking Company (TPA) Reporting to 05 Directors of company
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.

Education

Certification - Green Belt - Lean And Six Sigma

MSME
Chennai
03.2021 - Current

Masters in Library And Information Science - Library And Information Science

Annamalai University
Kolkata
03.2021 - Current

Bachelors in Library And Information Science - Library And Information Science

Annamalai University
Kolkata
03.2019 - 05.2020

Post Graduate Diploma - Supply Chain Management

Symbiosis Centre Of Distance Learning
Pune
03.2017 - 04.2018

MBA - Business Administration, Human Resource Management

Annamalai University
Kolkata
01.2014 - 01.2016

Bachelor of Commerce - Accounting

University Of Calcutta
Kolkata
04.2000 - 03.2004

Skills

Team Leadership

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Accomplishments

    Awarded as The Influential Women Achiever of India : 2020-2021 by BizTycoon in the category of Administration, Operations and Travel.

    Awarded with TPM Certificate: Have been an active in maintaining TPM and had been awarded with a Certificate for the same in Head o􀀭ce

    Reward and Recognition program: An integral part of a company's outstation Reward & Recognition program with 220 people from Kolkata to Goa. Seamless communication, transportation, stay arrangements, event coordination etc. were appreciated by every person involved in the program.
    Taking Initiative & Responsibility: Appreciated on mail for day to day job for coordination of official Holiday Plan with family as a part of o􀀭cers perks, general o􀀭ce tour bookings, proper coordinated itinerary matching, etc.

Technical Qualifications

Horizon Aviation Academy: Basic Ground Crew Training (BGCT)
Iron Lady: Masterclass on Corporate Leadership
TISS: Iron Lady Leadership Essentials Program

Certification

Basic First Aid and Fire Extinguishing training - Tata Steel Safety Team

Interests

Travelling

Groove on music

Swimming

Adventure Sports

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Volunteering Experiences

Active Blood Donor Apollo Hospital, Bhoruka Blood Bank, Rotary Club

Active Blood donor for atleast 03 times a year Encourage people to support the cause in the o􀀷ce and society at large Encourage people for Organ Donation promise post life

Active Safety (DIC) Member Tata Metaliks Ltd.

Safety Coordinator in O􀀷ce and in my society Knowledge of Basic First Aid, Fire Evacuation, Fire Extinguisher Coordinator of Office Annual Sports, Marathon, Tata Steel Sports Club for Employee Engagement Program

Active CSR participant Tata Metaliks Ltd.

Led sessions with Village High School girls on Menstrual Health and Hygiene Plantation of high value tree saplings in village for future survival project for the farmers Annual Sports coordinator for village female counterparts for self - engagement purpose Coordinator for health check up camps for labors in various foundry in Kolkata

Led POSH training sessions for office L & D programs

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Certification - Green Belt - Lean And Six Sigma

MSME
03.2021 - Current

Masters in Library And Information Science - Library And Information Science

Annamalai University
03.2021 - Current

Bachelors in Library And Information Science - Library And Information Science

Annamalai University
03.2019 - 05.2020

Post Graduate Diploma - Supply Chain Management

Symbiosis Centre Of Distance Learning
03.2017 - 04.2018

MBA - Business Administration, Human Resource Management

Annamalai University
01.2014 - 01.2016

Senior Officer - Reservation

Omega Travel Consultant Pvt. Ltd.
09.2011 - 10.2011

Admin Assistant

Tata Metaliks Ltd
01.2011 - Current

Supervisor - Reservation

United Airways (BD) Ltd
08.2008 - 09.2009

Assistant Manager

Eskape Holidays
05.2008 - 07.2008

Reservation & Ticketing Officer

GMG Airlines Ltd
09.2005 - 04.2008

Front Office Executive-Director

Golden Trust Financial Services Pvt. Ltd
03.2005 - 08.2005

Bachelor of Commerce - Accounting

University Of Calcutta
04.2000 - 03.2004

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Debjani PalitExecutive Administration Assistant