Summary
Overview
Work History
Education
Skills
Software
Certification
Personal Information
Certifications
Languages
Software
Timeline
Generic
Deblina Chakraborty

Deblina Chakraborty

Bangalore

Summary

Results-driven 13+ years Project Management Support with a proven track record of enhancing project delivery and efficiency at LTI Mindtree through strong relationship building and strategic oversight. Expertise in CRM and data analysis has led to performance optimization and significant improvements in technical documentation. A dedication to fostering cross-functional collaboration and implementing robust quality control measures consistently drives projects to successful completion. Committed to leveraging innovative solutions that align with organizational goals, elevate team performance, and ensure sustained success in dynamic environments.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Project Management Officer

LTI Mindtree
06.2024 - Current
  • Streamlined 300+ resource allocations by effectively forecasting project requirements
  • Executed 45+ projects within deadlines and budget constraints, highlighting proficiency in expense management.
  • Worked closely with the Delivery Team and identify new demands. Also, work on all project execution related operational matters, including but not limited to invoicing, contract renewals, SOW & pricing exercises for new deals/amendments, timesheet management,
    HWF/TWF/WF Management etc.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Provided detailed project status updates to stakeholders and executive management.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Maintained open communication by presenting regular updates on project status to customers.

Business Technology Analyst

Ralph Lauren
06.2022 - 12.2022
  • Facilitated daily system use by resolving issues and maintaining system functionality.
  • Collected requirements to support system upgrades.
  • Bridged gap between project documentation and expected deliverables.
  • Coordinated efforts between technical teams, business users, and the Business Intelligence team.
  • Conducted system maintenance and documented current business processes of NuOrder.

Business Operations Analyst

Diversey Hygiene India Pvt Ltd
05.2017 - 03.2022
  • Documented enhancements required to achieve end state requirements.
  • Coordinated efforts with business partners and cross-functional teams to improve system documentation.
  • Engaged with various stakeholder groups to achieve alignment between business and technology.
  • Contributed to estimating and project planning for Salesforce initiatives.

Sr. MIS Analyst

Bar Code India Pvt. Ltd.
03.2016 - 02.2017
  • Generated detailed project reports and dashboards for Management Business Review with Advanced Excel, PowerBI, and VBA.
  • Actively facilitated portfolio management initiatives.
  • Supported the migration of SAS and MS SQL code to updated platforms.
  • Coordinated project milestones and maintained team focus on deadlines.
  • Handled ad-hoc requests based on requirements.

Sr. Sales Coordinator

PS Bedi & Co. Pvt. Ltd.
04.2015 - 03.2016
  • Monitored sales team performance and provided constructive feedback.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Improved productivity of customer service team by leading training initiatives and revamping schedules.
  • Communicated customer feedback and complaints to team members to promote proper resolution.

Customer Support Executive

Saturn Overseas Pvt. Ltd.
02.2012 - 02.2015
  • Built strong relationships with field operations team to support business development opportunities and improve service.
  • Provided customers with updates and periodic statements on service developments and changes in trends.
  • Collected customer information and analyzed customer needs to recommend potential products or services.
  • Managed customer service effectiveness by monitoring performance and assessing metrics.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Education

Master In South & South East Asian Studies - Economics

University of Calcutta
Kolkata

Bachelor Of Arts - History

University of Calcutta
Kolkata

Skills

  • Project planning & evaluation
  • Scope management
  • Project management & regulations
  • New product introductions strategies
  • Stakeholder communications
  • Budget preparation and adherence
  • Deliverable tracking
  • Task prioritizations
  • Change control operations
  • Cross-functional coordination
  • Multi-unit operations management
  • Performance evaluations
  • Team collaboration
  • Project feedback data
  • Verbal and written communication

Software

Salesforce

Power BI

Advance excel

SAP

VBA

SQL

Certification

  • Business Analytics with Excel

  • Power BI for Beginners

  • Introduction to SQL

Personal Information

Title: Project Management Officer

Certifications

03-2022

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Bengali
Bilingual or Proficient (C2)
Spanish
Advanced (C1)

Software

13

Timeline

Project Management Officer

LTI Mindtree
06.2024 - Current

Business Technology Analyst

Ralph Lauren
06.2022 - 12.2022

Business Operations Analyst

Diversey Hygiene India Pvt Ltd
05.2017 - 03.2022

Sr. MIS Analyst

Bar Code India Pvt. Ltd.
03.2016 - 02.2017

Sr. Sales Coordinator

PS Bedi & Co. Pvt. Ltd.
04.2015 - 03.2016

Customer Support Executive

Saturn Overseas Pvt. Ltd.
02.2012 - 02.2015

Master In South & South East Asian Studies - Economics

University of Calcutta

Bachelor Of Arts - History

University of Calcutta

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Deblina Chakraborty