Debmitra Chowdhury
Malda
Summary
Highly skilled in managing premier relationships with a focus on maintaining strong, long-term connections with high-net-worth clientele. Demonstrated competence in finance, investment strategies and banking operations combined with exceptional interpersonal skills to provide superior service. Consistently successful in improving client satisfaction and loyalty through strategic relationship management and personalized financial advice. In previous roles, significantly enhanced operational efficiency and customer relationship quality.
Overview
8
8
years of professional experience
Work History
Premier Relationship Manager
Jana Small Finance Bank LTD
Malda
07.2019 - Current
- Achieved client loyalty through quality, productivity, service and proactive management.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Established strong relationships with clients through regular, personalized communication.
- Managed client communication through regular meetings and phone calls.
- Developed and executed strategies for customer retention and acquisition.
Help Desk Associate
Reliance Digital Retail
Malda
08.2017 - 06.2019
Education
Master of Arts - English Literature
Rabindra Bharati University
Kolkata03-2016
Associate of Arts - English Literature
Gour Banga University
Malda03-2014
High School Diploma -
Barlow Girls' High School
Malda03-2011
Skills
- Tally, ERP 9, Oracle, Flexcube, and MS Office
- Leadership, decision-making ability, ability to work under pressure, out-of-the-box thinking
Languages
Bengali
First Language
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Timeline
Premier Relationship Manager
Jana Small Finance Bank LTD
07.2019 - Current
Help Desk Associate
Reliance Digital Retail
08.2017 - 06.2019
Master of Arts - English Literature
Rabindra Bharati University
Associate of Arts - English Literature
Gour Banga University
High School Diploma -
Barlow Girls' High School
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