Debopriya Das
Subject Matter Expert, TSS
KOLKATA
Summary
Experienced in Affiliate Marketing Risk & Fraud Detection, specializing in identifying fraud patterns, policy violations, and abuse tactics to protect Amazon’s marketplace. Skilled in analyzing high-risk transactions, refund fraud, and affiliate abuse, using data-driven insights to prevent misuse. Work closely with Legal, Compliance, and Tech teams to improve fraud detection processes and enforce policies effectively.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Risk SME, TSS
Amazon
KOLKATA
11.2023 - Current
- Collaborated with cross-functional teams to analyze fraud patterns, risk frequency, fraud trend within affiliate marketing, showcasing strong data-driven insights.
- Lead initiatives to automate manual fraud detection processes, reducing investigation time and improving operational efficiency.
- Created comprehensive reports illustrating metrics and defects trends, aiding in decision-making and performance assessment.
- Created comprehensive reports illustrating metrics and defects trends, aiding in decision-making and performance assessment.
- Work with stakeholders to develop fraud prevention policies and improve detection mechanisms.
- Mentored batches, also included conducting time and motion studies per the task breakdown and employee wise performance reports were drawn to provide targeted coaching.
- Participated in the Quality Assurance (QA) team by auditing cases providing constructive feedback to peers.
Senior Risk Analyst
Amazon
Bangalore
04.2020 - 09.2023
- Handling large data sets and conducting risk analysis, specializing in anomaly detection or rule-based filtering to differentiate between legitimate and fraudulent affiliate activity.
- Monitoring key-fraud indicators like unusual click to conversion ratios, traffic source discrepancy, clicks spamming etc.
- Identified fraud MOs to enable back-end automated bulk-account closures, minimizing manual closures.
- Drove process improvements by identifying inefficiencies in existing workflows and recommending solutions based on thorough analyses.
- Developed comprehensive training programs to ensure staff understanding of relevant regulations and policies.
- Partner with Legal, Policy & Marketplace teams to prevent the promotion of counterfeit or unauthorized products on Amazon.
- Facilitated onboarding sessions and on-the-job training for new hires.
Transaction Risk Investigator
Amazon
Bangalore
09.2017 - 12.2019
- Investigated flagged transactions and behavioral anomalies, identifying risks and implementing mitigation strategies.
- Used internal risk tools and data analysis to flag fraudulent transactions and enforce policy actions.
- Investigated buyers abusing Amazon's refund policies, identifying patterns such as serial returns, excessive refund claims, unauthorized returns, etc.
- Documented key fraud indicators and risk patterns, enabling more effective policy enforcement.
- Analyzed fraud MOs to detect emerging threats and prevent repeat abuse.
Education
Bachelor of Computer Applications -
Maulana Abul Kalam Azad University of Technology
Kolkata, India 07.2014 - 08.2017
Skills
Risk Management
Data Analysis
Stakeholder Management
Document Evaluation
Quality Audits
Proficient in MS Word, Excel, Power point
Basic SQL knowledge
Accomplishments
- Have supported tech team with the UAT for the migration of a backend service that supports Paragon Relations widget in 2023.
- Identified anomalies through data sets and worked along with the Business Analysts team to test a new rule and shared results to help improve the refinement of the rule, which has now been moved to production.
- 9 approved process improvement ideas.
- Awarded ‘You’re a Gem award’ in Q2 2022.
Additional Information
Languages : English, Bengali, Hindi
Timeline
Risk SME, TSS
Amazon
11.2023 - Current
Senior Risk Analyst
Amazon
04.2020 - 09.2023
Transaction Risk Investigator
Amazon
09.2017 - 12.2019
Bachelor of Computer Applications -
Maulana Abul Kalam Azad University of Technology
07.2014 - 08.2017
Similar Profiles
Lieszel WolfgrammLieszel Wolfgramm
Fulfillment Center Associate at AmazonFulfillment Center Associate at Amazon
Ethan AlcornEthan Alcorn
Transportation Manager II at AmazonTransportation Manager II at Amazon
Morena ArandaMorena Aranda
Learning at AmazonLearning at Amazon