Deborah Riley
South Bend
Summary
Knowledgeable School Social Worker focused on helping students excel in academic and social situations by working with teachers, families and outside resources to build powerful support network.
Overview
13
13
years of professional experience
Work History
Community Specialist
South Bend Community School Corporation
2022.04 - Current
- Maintained accurate case records, ensuring efficient documentation for ongoing monitoring and progress evaluation.
- Assisted families in navigating complex social service systems by providing informed guidance and advocacy support.
- Conducted home visits to assess academic success, safety concerns, and overall familial well-being within their environment.
- Served as liaison between parents and students.
- Collaborated with teachers and administrators to develop intervention strategies for students in need of additional support.
- Created a safe space for students experiencing crises by providing immediate support and appropriate referrals.
- Observed student behavior and developed behavioral interventions.
Community Specialist
Family, Head Start, Joseph Counties Consortium
2022.01 - 2022.03
- Monitor cases of children with disabilities
- Conducted needs assessments to identify gaps in services or resources within the community, leading to targeted improvements in program offerings.
- Coordinated community agencies to participate in head start events
- Work with each school corporation daily to ensure child arrived home safely
- Provide case management services to families
- Served as a trusted resource and advocate for residents by providing guidance, support, and assistance with navigating various social services or government programs available to them.
- Implement recruitment and enrollment activities and ensure enrollment application is complete.
- Maintained detailed records of all activities related to each project or initiative, ensuring accurate reporting and documentation for future reference.
Family Case Manager
DCS, State of Indiana
2013.03 - 2021.05
- Worked with families to rectify reason for involvement or facilitate alternate plans for permanency
- Made referrals to contracted providers of the state to help service families
- Prepared court reports for each case
- Entered contacts to document duties achieved with case, including monthly visits with children when necessary to update family’s progress
- Utilized excellent time management skills to effectively juggle multiple cases of 17-30 children concurrently while consistently meeting deadlines.
- Evaluate child welfare concerns by conducting thorough home visits.
- Developed trusting relationships with clients through empathetic listening, non-judgmental support, and consistent follow-up on their progress.
- Organized schedule to accommodate monthly visit, court hearings, and meetings with families before month end deadlines.
- Facilitated group workshops on topics such as parenting skills, stress management, and self-care to empower clients in their personal growth.
Eligibility Specialist
Affiliated Computer Services, A Xerox Company
2011.06 - 2013.03
- Gather personal and financial verification of income and employment to process food stamps, Medicaid, and cash assistant for low-income families
- Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
Education
Bachelor of Science - Business Administration
Bethel College
Skills
- Partnership Development
- Multicultural Sensitivity
- Community Engagement
- Family advocacy
- Organization and Multitasking
- Case Management
- Collaborative Problem-Solving
Timeline
Community Specialist
South Bend Community School Corporation
2022.04 - Current
Community Specialist
Family, Head Start, Joseph Counties Consortium
2022.01 - 2022.03
Family Case Manager
DCS, State of Indiana
2013.03 - 2021.05
Eligibility Specialist
Affiliated Computer Services, A Xerox Company
2011.06 - 2013.03
Bachelor of Science - Business Administration
Bethel College
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