Summary
Overview
Work History
Education
Skills
Timeline
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DEBORAH ELISABETH FISCHER

DEBORAH ELISABETH FISCHER

Chennai

Summary

To build a strong career by applying the knowledge and skills acquired during the course of my study and to join a renowned institution to enhance my skills and knowledge and realize my full potential and use it for the growth of the institution.

Overview

2025
2025
years of professional experience

Work History

Senior Fraud Analyst

Citicorp Services India Pvt Ltd
12.2022 - 08.2024
  • My current role includes being responsible for various customer transactions on bank accounts to flag or identify suspicious activity
  • Ensured that the facts and details are correct so that the process deliverables will meet the needs of the stakeholders, customers and company standards
  • Crossed agents in 4 different processes
  • Result-driven, skilled subject matter expert (SME) focused on achieving success and increased productivity through improvements in operations, quality, safety and administration
  • Dedicated leader with demonstrated ability to train, manage and motivate team members to achieve organizational objectives
  • Maintained the inventory, pend, quality and other data driven reports
  • Organized and prioritized work to complete assingments in a timely and efficient manner
  • Operated with a willingness to embrace chance and adapt to strategies accordingly
  • Worked well independently and on a team to solve problems
  • Earned various awards for consistent performance throughout the year and set a good example to my peers to maintain a good work life balance.

Fraud Analyst

03.2021 - 12.2022
  • Investigated cases of Debit card Fraud
  • Summarized all key infomation into detailed reports for delivery to the clients
  • Analyzed large amounts of data to find patterns of fraud and anomalies
  • Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activities
  • Conducted prompt and thorough investigations on all files
  • Increased customer satisfaction by resolving highest number of cases in the team
  • Proved successfull working with tight deadlines and fast paced atmosphere
  • Supported the team during high volumes
  • Crossed trained in over six processes in less than a year
  • Used cordination and planning skills to achieve results according to schedule.

help desk

Suryoday Small Financed Bank
- 06.2019
  • By assisting walk-in customers with their queries at the branch
  • Providing forms to the customers according to their needs such as Direct Deposit forms, cash deposit forms
  • Data entry of customer details in order to update their accounts in accordance to approved process and procedures.

Education

XII -

ST. Joseph's Anglo Indian Higher Secondary School

HSLC - Computer Science

SSLC -

Master's of Philosophy - Economics

University of Madras
2022

Master's Degree - Economics

Madras Christian College
2021

Bachelor's Degree - Business Economics

Ethiraj College For Women
2018

Skills

  • LANGUAGES
  • English and Tamil
  • Key COMPETENTACIES
  • Communication - Excellent verbal and written communication skills
  • Multitasking - Capable of handling several tasks simultaneously
  • Dependability - Self-confident and Self-motivated
  • Computer Skills - Proficient in Excell and Word

Timeline

Senior Fraud Analyst

Citicorp Services India Pvt Ltd
12.2022 - 08.2024

Fraud Analyst

03.2021 - 12.2022

HSLC - Computer Science

SSLC -

Master's of Philosophy - Economics

University of Madras

Master's Degree - Economics

Madras Christian College

Bachelor's Degree - Business Economics

Ethiraj College For Women

help desk

Suryoday Small Financed Bank
- 06.2019

XII -

ST. Joseph's Anglo Indian Higher Secondary School

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DEBORAH ELISABETH FISCHER