Deboshree Bhattacharjee

• Managed a portfolio of programs across supply planning, execution, and asset management, collaborating with internal teams and external partners to ensure successful delivery.
• Initiated software development programs, delivering features that enhance performance, scalability, security, and efficiency, aligning with business goals.
• Led business case development, cost vs. benefit analysis, and BoW prioritization, ensuring project alignment with business objectives.
• Defined and refined project frameworks, collaborating with cross-functional teams to improve IT project management processes and streamline execution.
• Managed project scope, schedule, and cost, overseeing resource allocation, budget management, and stakeholder alignment through daily and weekly stand-ups.
• Oversaw all project phases from initiation to BAU, including discovery, development, testing, deployment, and post-go-live support, ensuring smooth transitions.
• Led impact assessments for late-stage feature changes, refining backlogs and adjusting project timelines and budgets as needed.
• Managed the build-to-operate and build-operate-transfer processes, ensuring successful project handoffs and operational readiness.

· Managed a $10M-$30M portfolio of programs across supply planning, execution, and asset management, leading 100+ professionals and collaborating with internal teams and external partners.

· Applied Agile methodologies to ensure efficient demand-supply balance and high-quality execution across the program lifecycle.

· Initiated and led software development programs, enhancing performance, scalability, security, and functionality while aligning with business goals.

· Optimized IT project management processes by refining frameworks, tools, and workflows in collaboration with cross-functional stakeholders.

· Generated $2.5M in additional revenue through pipeline management, developing Statements of Work (SOW), and risk management strategies.

· Implemented MS Visio and Power BI, reducing manual effort by 4-5 hours and driving data-driven decision-making.

· Engaged with engineering directors, product leaders, and Technical Program Managers to streamline processes and improve execution efficiencies.

· Mentored junior consultants and led cross-functional teams to ensure successful delivery and continuous improvement.

· Monitored project progress using JIRA, tracked KPIs, and reported on risks, costs, and profitability to stakeholders.

· Provided strategic recommendations to executive stakeholders, aligning projects with organizational objectives.

· Led process improvement initiatives to optimize customer and partner experiences (CPE) and operational workflows.

· Conducted business analysis and risk mitigation to ensure operational efficiency and financial health of projects.

· Adjusted schedules and reallocated resources to ensure successful delivery within scope, timeline, and budget.

· Negotiated contracts and performed financial analysis for 10+ clients, driving cost optimization and value delivery.

· Fostered innovation by implementing Agile practices, improving team efficiency and project success.

Tracked project performance, captured lessons learned, and conducted post-project evaluations to drive continuous improvement.

• Managed 20+ programs across audits, transcription, and due diligence, aligning with business goals, and collaborating with internal teams and external vendors.
• Led software development programs, delivering features that improved performance, scalability, security, and efficiency.
• Implemented IT project management improvements, refining frameworks and processes with cross-functional teams to streamline execution.
• Collaborated with engineering directors and product leaders to simplify processes and drive efficiencies across projects.
• Managed P&L, accrual-based accounting, and a workforce of 500 to 1,000 gig workers, ensuring optimal resource allocation.
• Reduced 5 hours of manual work per day by implementing IVR and text local processes, and developed risk management strategies.
• Led client outreach, tracked interactions in CRM, and facilitated PMO governance meetings with agendas and action items.

• Managed large-scale technical programs, overseeing invoicing, post-sales feedback, and performance analysis, ensuring alignment with business goals, and reporting risks to senior management.
• Engaged with over 100 clients, addressing issues swiftly, and driving team efficiency through CRM software, strengthening client relationships, and improving operational effectiveness.
• Led 50+ key technical accounts, ensuring high-quality service delivery, and fostering long-term business partnerships.
• Ensured adherence to technical program lifecycle (PLC) standards, tracking project artifacts to meet regulatory and compliance requirements.
• Monitored program progress, ensuring alignment with technical specifications and client expectations for on-time delivery.
• Oversaw daily operations, resolved technical issues, and implemented strategies to improve program performance and resource management.
• Coordinated cross-functional team communication, enhancing collaboration and optimizing resource allocation to meet technical program objectives and deadlines.

• Managed technical program delivery, reducing complaints by 15%, and increasing customer retention by 8% through efficient feedback mapping and complaint resolution.
• Led process improvements to ensure timely project completion, enhancing customer satisfaction, and driving operational efficiencies.
• Optimized supply chain management, improving inventory control, and reducing lead times.
• Fostered a culture of innovation, driving continuous improvement, and operational excellence within the team.
• Negotiated contracts and implemented cost-saving strategies, contributing to a 10% increase in profits.