Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Debra Craft

Ferdinand,IN

Summary

Dynamic retail leader with extensive experience, excelling in budget management and talent development. Proven track record of driving sales increases and enhancing customer satisfaction through effective coaching and promotional planning. Skilled in inventory control, achieving consistent operational excellence while managing multi-million dollar establishments.

Overview

19
19
years of professional experience

Work History

Store Manager /District Manager

Dollar General Inc
07.2016 - Current
  • Complete point of sale opening and closing procedures.
  • Merchandise and display product to feature sales, promotions with appealing visual presentation.
  • Coach sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Manage labor, scheduling and inventory controls.
  • Responsible for the overall operations of a multi-million dollar retail establishment.
  • Previously managed 22 Dollar General Store Managers.

Area Operations Manager/ Performance Manager

Family Dollar
03.2009 - 06.2016
  • Developed processes to save on costs and prevent losses.
  • Traveled to over 20 intercity locations per week to manage each stores performance.
  • Conduct reviews of individual managers and employees.
  • Led meetings with regional manager, staff and vendors to review progress, address challenges and drive timely task completion.
  • Proven inventory improvements and sales increases.

General Store Manager

Factory Card and Party Outlet
01.2006 - 03.2009
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
  • Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.

Education

Associate of Science - Business Administration And Management

Ivy Tech State College
Bloomington, IN
05-1998

Skills

  • Accounts Payable/Receivable
  • Payroll administration
  • Promotional planning
  • Budget management
  • Talent development

Accomplishments

Improved Inventory results 600 basis points - 2024

Top Sales Performer 2016-2024

Highest District In-Stock Positioning 2024

Employee of the Year

Timeline

Store Manager /District Manager

Dollar General Inc
07.2016 - Current

Area Operations Manager/ Performance Manager

Family Dollar
03.2009 - 06.2016

General Store Manager

Factory Card and Party Outlet
01.2006 - 03.2009

Associate of Science - Business Administration And Management

Ivy Tech State College
Debra Craft