Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Websites
Languages
Timeline
Generic
Debreena Chatterjee

Debreena Chatterjee

Bangalore

Summary

Clinical Data Management leader with over 20 years of experience in developing and managing global CDM and biometrics teams within CRO and hybrid service models. Expertise in overseeing comprehensive CDM delivery for large, complex portfolios while enhancing operational efficiency and profitability. Recognized for establishing high-performing leadership structures and modernizing CDM operations through process standardization and advanced analytics. Demonstrates effective leadership in complex environments, aligning CDM functions with organizational growth objectives.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Strategic Engagement Director, Operations Customer Success/Portfolio Manager (AstraZeneca Partnership)

Phastar
Bangalore
04.2024 - Current
  • Led biometrics delivery for a complex AstraZeneca portfolio of 40+ global studies, overseeing teams across India, China, Europe, and Australia, acting as the principal engagement lead and operational head for the partnership.
  • Provided senior leadership oversight across Clinical Data Management, Programming, Statistics, and reporting.
  • Accountable for portfolio-level planning, resourcing, utilization, quality oversight, and delivery predictability.
  • Acting as a senior client liaison, partnering with sponsor leadership through governance forums, escalation management, and delivery reviews. Representing Phastar at operational steering committees and governance forums to align delivery frameworks and priorities.
  • Built and strengthened leadership capability, coached senior engagement and delivery managers, implemented structured resource planning, capability mapping, and leadership development programs to strengthen future readiness.
  • Drive continuous improvement and automation initiatives to strengthen transparency, risk management, and operational efficiency. Champion the adoption of digital analytics dashboards, and predictive forecasting tools.
  • Govern portfolio-level performance metrics, financial forecasting, and risk mitigation strategies, ensuring delivery profitability, quality, and client satisfaction.

General Manager - Clinical Data Services & Portfolio Management (Bristol Myers Squibb Account)

Accenture Life Sciences R&D Operations
Bangalore
08.2018 - 12.2023

As Service Delivery Lead, I directed global data and study operations across approximately 95 clinical trials in oncology, cell therapy, and early development for BMS, leading an organization of approximately 220 professionals and 12 direct reports. Acted as a senior strategic partner to the client, participating in executive governance, delivery reviews, and transformation discussions.
• Global Study Management: Oversaw end-to-end trial delivery, ensuring on-time, within-budget completion aligned to BMS’s R&D goals. Owned department-level delivery strategy, KPIs, and operating rhythms across regions.
• Operational Governance: Implemented unified CDM operating models, established portfolio governance and escalation frameworks, project health dashboards, and study risk monitoring systems, driving transparency and proactive issue resolution.
• Leadership & Talent Development: Built a robust leadership pipeline through mentoring, performance management, and succession planning. Drove talent engagement and inclusion initiatives recognized at the enterprise level. Established competency frameworks, onboarding programs, therapeutic academies, and leadership development initiatives for CDM and delivery leaders.
• Transformation & Process Excellence: Spearheaded delivery optimization programs, reducing overall cycle times by 12%, and standardizing SOPs across therapeutic areas.
• Financial Management:

Led commercial delivery management, including forecasting, utilization optimization, and margin protection through efficient resourcing and execution. Ensured sustained portfolio profitability.

• Recognition: Recipient of multiple leadership and client excellence awards; selected as a Mental Wellness Advocate Coach and Inclusion & Diversity Champion.

Associate Director / Senior Manager/Manager/Associate Manager - Data Operations & Study Management (Janssen Account)

IQVIA/Quintiles
Bangalore
03.2009 - 06.2018

Held progressive leadership roles overseeing global delivery for Janssen and AstraZeneca portfolios, with team sizes of up to 120. Managed complex oncology and immunology portfolios, ensuring strategic alignment, operational consistency, and quality. Oversaw end-to-end CDM operations, including study start-up, data cleaning, database locks, quality oversight, audits, and inspection readiness.

  • Directed study management teams spanning data operations, coding, and validation, ensuring compliance, quality, and timely database locks.
  • Maintained strong client relationships, acting as a trusted escalation point, and strategic advisor.
  • Built and scaled therapeutic area operations from 15 to 120 staff, creating governance frameworks and performance metrics that elevated delivery standards.
  • Led portfolio reviews and steering meetings with client leadership to track KPIs, budgets, and risks, achieving high client satisfaction and contract renewals.
  • Partnered closely with Clinical Operations, Statistics, Programming, and Technology teams to ensure integrated biometrics delivery.
  • Oversaw financial forecasting, change orders, and operational profitability for multimillion-dollar accounts. Supported business development activities, contributing CDM expertise to bids, proposals, and client presentations.
  • Championed continuous improvement and inspection readiness, leading cross-functional CAPA implementations and quality governance programs.

Clinical Data Manager-III

NOVARTIS HEALTHCARE PRIVATE LTD
Hyderabad
05.2007 - 11.2008
  • Led data management for multiple global Phase II/III studies in cardiovascular, dermatology, and respiratory TAs, ensuring quality, accuracy, and compliance. Mentored team members, and delivered high-quality database locks.
  • As the Quality Auditor-EDM (India) performed a quality evaluation/audit on a set of pre-decided patients. Prepared a quality index and provided feedback to minimize quality evaluation findings.

Senior Process analyst/Project Lead

ACCENTURE SERVICES PRIVATE LTD
Bangalore
11.2003 - 08.2006
  • Managed clinical data review and analytics projects, ensuring adherence to study protocols, SOPs, and timelines.

Education

Executive MBA - General Management

INDIAN INSTITUTE OF MANAGEMENT
Lucknow, India
12.2012

Advanced Diploma - Clinical Research

Symbiosis Centre of Health Care
Pune, India
11.2008

Masters - Marketing Management

ALAGAPPA UNIVERSITY
Karaikudi, Tamil Nadu, India
06.2003

Bachelors in Science (Hons) - Kolkata, India

Calcutta University
Kolkata, India
06.2001

Skills

  • Clinical data management
  • Biometrics delivery
  • Portfolio governance
  • Stakeholder relationship management
  • Financial forecasting
  • Operational efficiency and utilization optimization
  • Client relationship management
  • Team leadership and talent development
  • Strategic planning and risk mitigation
  • Effective communication
  • Continuous improvement

Certification

  • Accredited Mental Health First Aider, Mental Health First Aid India, 09/25
  • Six Sigma Black Belt, KPMG, 04/22
  • Six Sigma Green Belt, Indian Statistical Institute, 01/13

Accomplishments

• Built and led global teams exceeding 200 professionals across multiple delivery centers and therapeutic areas. Uplifted leadership capability across the CDM organization with a strong succession pipeline and increased retention.
• Strengthened client confidence and long-term partnership. Instituted portfolio governance models, improving transparency, efficiency, and delivery predictability across 90+ clinical studies.
• Drove strategic process optimization, reducing trial cycle time by 12% and improving cross-functional collaboration.
• Served as Co-Chair for the SCDM Single Day Event 'Thriving During the Pandemic' (2022).
• Recognized as a Woman Achiever by Accenture Leadership for advancing inclusion, mentoring, and organizational leadership.

Languages

  • Hindi
  • Bengali
  • French
  • English, Bilingual or Proficient (C2)
  • Hindi, Bilingual or Proficient (C2)
  • Bengali, Advanced (C1)
  • French, Elementary (A2)

Languages

English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Bengali
Native
Native
French
Beginner (A1)
A1
Kannada
Beginner (A1)
A1

Timeline

Strategic Engagement Director, Operations Customer Success/Portfolio Manager (AstraZeneca Partnership)

Phastar
04.2024 - Current

General Manager - Clinical Data Services & Portfolio Management (Bristol Myers Squibb Account)

Accenture Life Sciences R&D Operations
08.2018 - 12.2023

Associate Director / Senior Manager/Manager/Associate Manager - Data Operations & Study Management (Janssen Account)

IQVIA/Quintiles
03.2009 - 06.2018

Clinical Data Manager-III

NOVARTIS HEALTHCARE PRIVATE LTD
05.2007 - 11.2008

Senior Process analyst/Project Lead

ACCENTURE SERVICES PRIVATE LTD
11.2003 - 08.2006

Executive MBA - General Management

INDIAN INSTITUTE OF MANAGEMENT

Advanced Diploma - Clinical Research

Symbiosis Centre of Health Care

Masters - Marketing Management

ALAGAPPA UNIVERSITY

Bachelors in Science (Hons) - Kolkata, India

Calcutta University
Debreena Chatterjee