DECHAMMA KL
Bengaluru
Summary
Dynamic and results-oriented sales and customer engagement specialist with over 1 year of experience in the Edu-tech industry. Demonstrated ability to enhance customer satisfaction and drive revenue growth through effective promotion of products and targeted recommendations. Adept at conducting market research and leveraging industry trends to significantly improve student performance. Proven track record in leading initiatives that result in enhanced organizational brand and customer loyalty.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Academic Mentor
Pigeon Education Technology-Oda Classes
Bangalore
01.2023 - Current
- Organized and facilitated study groups for students needing additional assistance.
- Conducted one-on-one tutoring sessions for struggling students.
- Conducted market research to identify potential customers for sales campaigns.
- Generated leads through cold calling, networking, referrals and other methods.
- Researched industry trends to inform strategic planning decisions related to marketing initiatives.
- Performed follow-up calls with customers after each sale was completed.
- Analyzed customer feedback surveys to determine areas where improvements could be made in order to increase satisfaction levels.
- Managed client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.
- Researched industry trends to inform strategic planning, resulting in a 20% boost in student performance through targeted study groups and effective communication.
Data Science Intern
Yoshops
Chennai
10.2022 - 12.2022
- Created data visualization graphics, translating complex data sets into comprehensive visual representations
- Identified, analyzed and interpreted trends in complex data sets using supervised and unsupervised learning techniques
- Used python to manage and analyze large data sets
- Analyzed data sets and helped companies make decisions based on findings
- Performed exploratory data analysis and discovered notable relationships.
Education
Master of Science Mathematics -
CHRIST (Deemed to Be University)
Skills
- Team collaboration and leadership
- Business plan development
- Coaching skills
- Customer Communication
- Scheduling
- Performance Tracking
- Recordkeeping
- Lead Generation
- Analytical Thinking
- Report Generation
- Customer Relationship Management (CRM)
- Sales Strategy & Lead Generation
Certification
- ISOFT Software Testing
- Data Analytics and Visualization Certificate from Forage
- Certificate in Data Science Math Skills
- Certificate in Excel Skills for Business
Accomplishments
- Sports- Badminton, Basketball Player in School.
- Athlete in 100m, 200m, long jump, and disc throw.
- Certificate from Pulse 10km Marathon.
Languages
English
First Language
Kannada
Upper Intermediate (B2)
B2
Hindi
Beginner
A1
Tamil
Beginner
A1
Timeline
Academic Mentor
Pigeon Education Technology-Oda Classes
01.2023 - Current
Data Science Intern
Yoshops
10.2022 - 12.2022
Master of Science Mathematics -
CHRIST (Deemed to Be University)
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