Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Deeba Khan

Pune

Summary

Communicative Customer Service Executive experienced in solving problems and building great client rapport. An enthusiastic team player. Pursuing a new position where hard work and honesty will be valued. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

1
1
year of professional experience

Work History

Customer Service Executive

Capita
Pune
08.2023 - Current
  • Have an experience in different line of business like Customer Service, Retentions, Fraud & Payment Management.
  • Processed orders accurately and efficiently in accordance with company policies.
  • Developed strong relationships with customers by providing knowledgeable advice on products and services.
  • Monitored customer feedback regularly to identify areas for improvement in services offered.
  • Ensured that all customer queries were handled quickly and professionally.

Education

Bachelor of Business Administration in Computer Application -

Abeda Inamdar Senior College
Pune

Skills

  • Sales growth initiatives
  • Customer Retention
  • Product Sales
  • Payment management
  • Fraud and anomaly analysis
  • Payment plan management

Languages

Urdu
First Language
English
Upper Intermediate (B2)
B2
Hindi
Proficient (C2)
C2

Affiliations

  • I am driven by the desire to continuously learn & challenge myself.
  • Have always exceeded goals & targets provided by the management.
  • I am fully prepared & committed to adjusting my approach to meet the new requirements

Timeline

Customer Service Executive

Capita
08.2023 - Current

Bachelor of Business Administration in Computer Application -

Abeda Inamdar Senior College

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