Deed Singh

Senior Technical Director with 14+ years of global IT experience, known for architecting scalable solutions, driving digital transformation, and leading high-performance engineering teams. I specialize in fintech, AI automation, and secure enterprise-grade application development, with hands-on expertise across the Middle East, Europe and India.

My leadership style is grounded in technical depth, mentorship, and business alignment—guiding cross-functional teams (14+ engineers) to deliver mission-critical solutions with precision and agility. I work directly with customers to shape technical strategy, lead complex integrations (e.g., MPCSS, Central Bank APIs, Visa/Mastercard), and drive PCI compliance for card environments.

At Comviva, I spearhead wallet and Tap N Pay product engineering, overseeing deployments across the Gulf (Oman) and North Africa (Tunisia). My prior roles span AI-led ITSM automation at Arago Technologies, large-scale HCM systems at Oracle, and enterprise banking projects at TCS.

Passionate about automation, I’ve achieved 70%+ automation on common ITSM tasks using intelligent context engines. I'm equally adept at cloud/hybrid deployment, RFP evaluations, stakeholder decision support, and security infrastructure design.

Let’s connect if you're building future-ready fintech or AI platforms—or need a leader to bring technical vision to life.

+ Leadership Expertise:

• Strategic Vision & Execution: Defined and executed long-term technology roadmaps aligned to organizational goals.
• Team Leadership & Mentorship: Built, coached, and grew diverse engineering teams (8–20 members), fostering innovation and accountability.
• Cross-Functional Collaboration: Partnered with product, operations, and executive stakeholders to deliver customer-centric solutions.
• Financial & Resource Management: Oversaw multimillion-dollar budgets, optimized resource allocation, and drove cost efficiencies.
• Technology Architecture & Delivery: Designed and delivered HA systems across cloud, hybrid, and on-premise environments.
• Regulatory & Compliance: Led PCI-DSS initiatives, Central Bank integrations, and ensured audit readiness in highly regulated industries.
• AI & Automation Strategy: Orchestrated AI-driven ITSM automation, reducing manual workload by over 70% and improving service reliability.
• Global Deployment & Support: Directed rollouts and 24×7 support frameworks across India, Middle East, North Africa, Europe, and the UK.

+ Technical Expertise:

• Strong experience in building distributed systems and multi-threaded applications.
• Solid coding and problem-solving skills, with over 5 years of hands-on experience in Java and Oracle development.
• Started my career as a developer and have independently deployed solutions in customer environments, including DevOps setups on OCI, AWS, and on-premise deployments.
• Experience with OEM solution deployment using stacks like Prometheus, Grafana, Elasticsearch, and Fluentd.
• Practical experience in system design — including component-level design, class hierarchies, interfaces, and higher-order functions.
• Proficient in sub-system design for high-availability (HA) systems, ranging from monolithic architectures to distributed microservices and serverless environments.

+ Business & Collaboration Expertise:

• Proven ability to collaborate with key decision-makers across the organization.
• Skilled at translating complex business challenges into effective technology solutions.
• Consistently support clients in improving the efficiency and effectiveness of their business units.
• Focused on delivering solutions that align with both technical goals and business outcomes.

+ Analytical Proficiency:

• Proficient in mapping business requirements to technical solutions.
• Experienced in preparing and maintaining comprehensive technical documentation.
• Skilled in application design, development, and end-to-end troubleshooting.
• Adept at supporting both IT services and software product lifecycles.

• Received performance bonus and appreciation at Comviva for enhancing OEM monitoring and managing production environments.
• Recognized at Arago with bonus compensation for building automated infrastructure and leading multiple customer deployments to successful completion.
• Received appreciation and recognition for implementing mass data loading solution for Payroll Calculation Information in Human Capital Management while association with Oracle.
• Received TCS Innovation and Delivery Excellence Award.
• Successfully completed a TCS internal POC on IT infrastructure automation in Tata Research Development and Design Center Pune.
• Awarded with ILP Kudos Award in appreciation of consistent performance at TCS Trivandrum.
• Developed a Content Management System for Government of Punjab to manage the inventory and details of food grains rationed in Jalandhar district for Mid-day meal scheme.

+ Soft Skills & Professional Attributes:

• Excellent written and verbal communication skills.
• Strong team player with a collaborative mindset.
• Quick learner with the ability to adapt to new tools, technologies, and environments.
• Proactive problem-solver with a focus on continuous improvement.
• Strong time management and organizational skills, with the ability to handle multiple priorities effectively.