Hi, I’m
Deeksha K
Insider Senior Sale Manager
Bengaluru
Summary
Dynamic Senior Inside Sales Manager (Team Lead) with proven success at Kaseya, with the sales experience of 8 years driving revenue growth through strategic sales initiatives and exceptional customer relationship management. Recognized for exceeding sales goals and enhancing team performance, leveraging strong leadership and pipeline management skills to secure profitable deals and foster long-term client satisfaction.
Overview
8
years of professional experience
4
Certifications
Work History
Kaseya
Senior Inside Sales Manager (TEAM LEAD From June)
05.2024 - Current
Job overview
- Developed and executed comprehensive sales strategies to enhance customer engagement and drive revenue growth within the North American region.
- Participated in weekly Marketing meetings and collaborated with marketing teams to align promotional campaigns with sales goals, leveraging feedback from customer interactions to refine messaging.
- Analyzed key performance metrics to identify trends and areas for improvement, implementing solutions that enhanced overall team productivity.
- Enhanced internal communication between departments, fostering collaboration towards achieving shared objectives related to revenue generation, product development, or service delivery improvements.
- Managed a team of 3 inside sales representatives, providing coaching and support to improve performance and achieve sales targets.
- Delivered regular training sessions for new hires on product knowledge, sales techniques, and best practices for effective customer communication.
- Optimized sales funnel management, resulting in higher conversion rates from prospecting to closing deals.
- Led contract negotiations to secure profitable deals while ensuring long-term client satisfaction and retention.
- Consistently exceeded quarterly sales goals while maintaining a high level of professionalism and integrity in all business dealings.
- Surpassed sales goals for the year 2024 and was part of President's Club (Winners Circle) for the year 2024.
Kaseya
Inside Sales Manager
05.2021 - 04.2024
Job overview
- New Customer Acquisition for IT SAAS solutions for the North American region.
- Created customized solutions for clients by effectively analyzing their unique needs, challenges, or pain points within their respective industries, working alongside with the Solution Engineers.
- Increased sales revenue by implementing strategic inside sales initiatives to expand the opportunities and upsell the other solutions offered by Kaseya and building strong customer relationships.
- Championed continuous improvement culture within the sales organization by regularly soliciting feedback from team members, identifying areas for improvement, and implementing actionable changes.
- Led contract negotiations to secure profitable deals while ensuring long-term client satisfaction and retention.
- Utilized CRM (Salesforce) software to track sales activities, manage customer relationships, and analyze data for targeted marketing efforts.
- Conducted training sessions aimed at enhancing the team's performance in conducting effective conversations, while also ensuring adherence to internal processes (Salesforce, Buyer’s Journey).
- Contributed to process improvements and designed workflows to improve efficiency and productivity (Runbook for the team)
- Awarded Excellence performance for the Q2 - Q3-2022, Q2-Q3 2023.
Deltek
Enterprise Consultant
12.2018 - 04.2021
Job overview
- Catered to the North American market, focusing on Enterprise organizations for a B2B SaaS product.
- Identified new business opportunities through strategic outbound efforts—cold-calling, email campaigns—leveraging tools like ZoomInfo, Lusha, Groove and Outreach.
- Responsible for lead generation and nurturing through targeted marketing campaigns, digital channels, and industry events.
- Collaborated with field sales teams to grow the sales pipeline with qualified opportunities.
- Used market research and customer insights to create tailored marketing strategies that drove lead conversion and sales success.
- Recognized as Top Performer of 2020 and awarded Most Valuable Player for both Q1 and Q2 2020 at Replicon.
Magnasoft Consulting Pvt Ltd
International Business Consultant
07.2017 - 12.2018
Job overview
- Outperformed annual sales quota for the fiscal year 2017–2018, recognized as a top contributor to revenue growth.
- Managed the complete sales cycle from lead generation to deal closure and ongoing account management, ensuring long-term client satisfaction.
- Focused on self-sourced opportunities, driving consistent revenue growth through independent lead generation.
- Employed proactive prospecting and networking techniques to identify, nurture, and convert new business opportunities.
- Leveraged a mix of strategic selling, solution-focused communication, and relationship building to exceed sales targets.
- Collaborated with customers and engineering team to develop innovative business solutions tailored to client needs.
- Oversaw a portfolio of diverse account sizes, from SMBs to enterprise clients, ensuring tailored engagement and scalable solutions.
- Identified, evaluated, and recommended alternative business strategies to help clients optimize outcomes and drive success.
Education
CMS Business School, Jain UniversityBengaluru, India
MBA from Marketing & Finance
05.2001
SDM College of Business Management, MangaloreMangalore, India
BBA
05.2001
Skills
Customer relationship management expertise
Certification
Sandler's Sales Methodology
Timeline
Senior Inside Sales Manager (TEAM LEAD From June)
Kaseya
05.2024 - Current
Inside Sales Manager
Kaseya
05.2021 - 04.2024
Enterprise Consultant
Deltek
12.2018 - 04.2021
International Business Consultant
Magnasoft Consulting Pvt Ltd
07.2017 - 12.2018
CMS Business School, Jain University
MBA from Marketing & Finance
05.2001
SDM College of Business Management, Mangalore
BBA
05.2001
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