Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

DEEKSHA MATH

BANGLORE

Summary

Drive efficient, service-oriented operations to support organizational growth and development. Collaborative and forward-thinking with excellent policy implementation, strategic planning and problem-solving abilities. Proficient in engaging stakeholders to build consensus and promote needed change.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Operations Executive

Concentrix
Bengaluru
09.2022 - 08.2024
  • Working as an Operations Executive at Concentrix for HSBC allowed me to develop a deep understanding of banking operations and customer / client service, frequently dealing with complex banking terminologies.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Used excellent verbal skills to engage clients in conversation and effectively determine needs and requirements.
  • Created and updated operational documents and database records.
  • Coordinated with cross-functional teams to ensure smooth operations.

Education

MBA - General Studies

University of East London
London
10-2021

Bachelor of Commerce - Commerce

Indian Institute of Industry Interaction Research
Chennai
10-2018

Associate of Science - PCMB

Seshadripuram PU College
Banglore
03-2013

High School Diploma -

Sindhi High School
Banglore
03-2011

Skills

  • Leadership training
  • Team Leadership
  • Organizational Development
  • Management
  • Operations Management
  • Marketing
  • Active Listening
  • Interpersonal Skills
  • Adaptability

Affiliations

  • Public Speaking
  • Volunteering
  • Reading
  • Investing / Trader

Certification

  • Taking charge of your Career ( Project Management Institute )
  • Customer Service Leaderships ( Project Management Institute )
  • Social Media Marketing for small businesses ( NASBA )
  • AWS Educate Digital Certificate

Timeline

Operations Executive

Concentrix
09.2022 - 08.2024

MBA - General Studies

University of East London

Bachelor of Commerce - Commerce

Indian Institute of Industry Interaction Research

Associate of Science - PCMB

Seshadripuram PU College

High School Diploma -

Sindhi High School

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