DEEKSHA R

My primary responsibilities included:

• Interact and engage with the leaders to identify SME for key development initiatives.
• Costing and Budgeting on the training requirements.
• Creation & Promotion of communication plan (teasers, e-cards).
• Ensure the mandatory parameters (Trainers, Participants, Location,
• Ate) till the training delivery is completed.
• Interact with Clients, Vendors & Procurement team to process the PO (Purchase Order).

Worked on different roles in same Project:

• Training-Coordinator (Event Manager) Work on logistics - Venue Booking, Ensuring Logistics (Lab, stationary) are available for training delivery.
• Managing Large Events at external locations.
• Hosting the events at hotels, resorts for the bands 9, 10 & higher band level employees.
• Learning & Admin Team (Lead Role) Managing the team of 3-4 people.
• Managing the LMS system and performing the back-end activities for the training delivery.

My responsibilities included:

• Monitor daily bookings.
• Attend promptly to customers queries and assist them with their needs.
• Ensure and provide flawless, upscale, professional and high class guest service experiences.
• Responsible for tele reservations and walk-in reservations.
• Ensure adherence to policies and guidelines in the assigned area.
• Maintain good communication and healthy relation with the team and inter department as well.
• Escorting VIPs and other affluent people to lounge areas and cinemas on their arrival.

My responsibilities included:

• Interacting with clients to promote and sell the services offered by Just Dial.
• Scheduling the appointments with clients and the marketing executives for client visits.
• Ensuring to close the lead.