Deeksha Sharma
BANKER
Kishtwar
Summary
- Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
- Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
- Adept in making key decisions and working with other professionals to achieve goals and solve problems. Experienced in managing employee and community programs, and dedicated to successfully directing business operations.
- Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
ASSISTANT MANAGER
ICICI Bank
02.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Improved operational efficiency by adopting new technology for inventory management.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Branch Relationship Executive
State Bank Of India
02.2021 - 12.2022
- Worked with the mission of the company in mind and served as a dedicated and enthusiastic part of the sales team
Major project on Mix Design with Recycled Concrete Aggregate
08.2016 - 06.2022
- Major project on Mix Design with Recycled Concrete Aggregate
Software Instructor
National Industrial Training & Consultancy Institute Of Technology
01.2019 - 01.2021
- Meeting with potential clients to gauge the utility and viability of prospective working relationships
Industrial Trainee
DUL HASTI POWER STATION
07.2016 - 08.2016
- Company Overview: DUL HASTI POWER STATION TOWNSHIP COMPLEX NHPC, DUL DAM NATIONAL HYDRO POWER COOPERATION KISHTWAR, POWER HOUSE COMPLEX NATIONAL HYDRO POWER COOPERATION
- DUL HASTI POWER STATION TOWNSHIP COMPLEX NHPC, DUL DAM NATIONAL HYDRO POWER COOPERATION KISHTWAR, POWER HOUSE COMPLEX NATIONAL HYDRO POWER COOPERATION
Education
10th & 12th -
Kendriya Vidhyalaya Dul Hasti Power Station NHPC Kishtwar
Kishtwar, Jammu and Kashmir 03.2010 - 03.2012
B. Tech - Civil Engineering
Himachal Pradesh Technical University
Hamirpur, Himachal Pradesh 08.2013 - 08.2017
Skills
Operations management
Employee performance evaluations
Decision Making
Creative Problem Solving
Management Skills
Account Management
Strong Communication Skills
Customer Relationship Management
Digital Marketing
Customer relationship management (CRM)
Team leadership
Employee performance evaluations
Task delegation
Team motivation and Time Management
Extra-curricular activities
Ethical Hacking, Sulekha, Pathankot, 03/01/15, 10/01/15
Certification
INSURANCE REGULATORY AND DEVELOPMENT AUTHORITY OF INDIA
IRDIA EXAM CLEARED (12-Aug-2024)
I HAVE CLEARED THE IRDAI EXAM ON 12-Aug-2024
Timeline
INSURANCE REGULATORY AND DEVELOPMENT AUTHORITY OF INDIA
08-2024
ASSISTANT MANAGER
ICICI Bank
02.2022 - Current
Branch Relationship Executive
State Bank Of India
02.2021 - 12.2022
Software Instructor
National Industrial Training & Consultancy Institute Of Technology
01.2019 - 01.2021
Major project on Mix Design with Recycled Concrete Aggregate
08.2016 - 06.2022
Industrial Trainee
DUL HASTI POWER STATION
07.2016 - 08.2016
B. Tech - Civil Engineering
Himachal Pradesh Technical University
08.2013 - 08.2017
10th & 12th -
Kendriya Vidhyalaya Dul Hasti Power Station NHPC Kishtwar
03.2010 - 03.2012