Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Deeksha Vishwakarma

Noida

Summary

Dynamic sales professional with a proven track record at HDFC Ergo, excelling in customer service and outbound calling. Leveraging strong product knowledge and effective communication, I consistently engage customers, resolve inquiries, and drive policy sales. Committed to delivering exceptional service and fostering positive customer relationship.

Overview

3
3
years of professional experience
2
2
years of post-secondary education

Work History

Sales Assistant

HDFC ergo
Noida
12.2021 - 06.2022
  • Conducted outbound calls to customers to promote and sell vehicle policies, ensuring clear communication and addressing inquiries effectively.
  • Greeted customers and provided assistance with product selection.
  • Helped customers find specific products, answered questions, and offered product advice.

Customer Service Executive

Policy bazaar.com
Gurugram haryana
09.2019 - 12.2021
  • Resolved customer inquiries by providing detailed information on vehicle policies and addressing policy-related issues.
  • Provided prompt and courteous service to customers via phone, email, and chat.
  • Responded promptly to emails sent by customers seeking assistance.

Education

Master of Arts -

Dbs College
Kanpur
07.2015 - 06.2017

Skills

  • Customer service
  • Sales techniques
  • Product knowledge
  • Outbound calling
  • Effective communication
  • Active listening
  • Team support and assistance
  • Problem solving
  • Positive customer engagement

Languages

Hindi
First Language
English
Proficient (C2)
C2

Timeline

Sales Assistant

HDFC ergo
12.2021 - 06.2022

Customer Service Executive

Policy bazaar.com
09.2019 - 12.2021

Master of Arts -

Dbs College
07.2015 - 06.2017

Similar Profiles

CREATE PROFILE
Deeksha Vishwakarma