Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Timeline
Hi, I’m

Deekshith K M

Senior Officer - SCM - Order Management
Bangalore,Karnataka
Deekshith K M

Summary

Senior Officer SCM - order management with over 7 years of successful experience in Customer Management and Order fulfillment. Recognized consistently for performance excellence and contributions to the success of existing Organization. Strengths in advanced MS-Office, Quick learning new systems/process.

Overview

8
years of professional experience
3
years of post-secondary education
3
Certifications
6
Languages

Work History

TITAN Engineering & Automation Limited
Hosur, TAMIL NADU

Senior Officer Order Management
08.2014 - 08.2021

Job overview

As a Order management officer, I was accountable for Export customers like Thales, ABB, Liebherr, Aero Contolex, and Rolls-Royce order management, daily tracking of internal plan vs actuals against their order and reporting to Senior management team for any support required.

Following are the main activities:

  • Receiving Orders, loading into SAP system, working on scheduling, and sharing order acknowledgement to customer.
  • Conducting daily meeting with production team for daily status update.
  • Attending weekly meetings with customer, sharing project dashboard, status update and critical support requited items from both parties for smooth execution.
  • Daily track of Customer requirement, planning shipment of scheduled parts to customers | Tracking from ASN to delivery @ customer location.
  • Used MS-Word and other software tools to create QMS documents like work-instructions, process flows, one time lessons.
  • Actively listened to customers, handled concerns quickly (within 24 hours response) and escalated major issues to HOD.
  • Monitored inventory to ensure stock levels and databases were updated.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Used MS-PPT for generating Monthly reports covering Business performance, Customer Satisfaction and KRA data.
  • Produced Dashboards and charts for use in key decision-making processes using advanced MS-Excel/Macro options.
  • Made automations in major processes and utilized these times to manage other prioritized activities.

TITAN COMPANY LIMITED
Bangalore, Karnataka

Senior Officer MIS
09.2021 - Current

Job overview

As a MIS I am accountable for World of Titan, Fastrack and Helios which is 900+ stores across India. Tracking their Retails Sales performance and share the Dashboard with Senior Management and all the other concerned stakeholder on daily and Monthly basic.

My Duties also include:

• Retail Sales tracking daily, weekly and monthly ensuring the reports meet the fixed time line

• Retail Scheme tracking. Pre and Post campaign analysis to the brand team on specific activity or product launch

• Creating Ad hoc reports and presentation for sales review meeting, setting up targets for Region and Brand wise.

• Forecasting sale based on market trend and present the same to senior managers to help them in planning.

• Calculating Incentive for 60 + sales team and 6000+ store staff members PAN INDIA on monthly and quarterly based on requirement, and resolve if there are any issue regarding it.

• Creating priceband, leads conversion, Retail equation, discount, key metric reports on monthly basis.

• Creating dashboard based on the contest set for sales team and store staff.

Education

Manjunatha Pai Memorial Govt. First Grade College
Karkala, Udupi

BBM - Bachelor of Business Management from Business Management
07.2011 - 06.2014

University Overview

  • Graduated with Aggregate 73.54% & 6.80 GPA
  • Elected Captain of Chess Team for Inter University Tournaments.

Skills

    Supply chain planning

Reports for senior management

Advance MS-Office

Local Language

Interpersonal skills

Accurate order fulfillment

Time Management

Dada Analyst

Team player

Quick learner of new systems/software

Accomplishments

  • Used MS-Excel to develop Part History Card Dashboard along with picture.
  • Created logical formula for Quantity & Date allocation against customer demand to identify the stock coverage.
  • Learned Foxpro in new role within a week and supported the team and got their appreciation.

Software

MS-Excel

MS-PPT

MS-Word

SAP

Foxpro

Certification

Excel Skills for Business: Essentials

Timeline

Senior Officer MIS

TITAN COMPANY LIMITED
09.2021 - Current

Certification on SCM

08-2021

Excel Skills for Business: Intermediate I

10-2020

Excel Skills for Business: Essentials

09-2020

Senior Officer Order Management

TITAN Engineering & Automation Limited
08.2014 - 08.2021

Manjunatha Pai Memorial Govt. First Grade College

BBM - Bachelor of Business Management from Business Management
07.2011 - 06.2014

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Deekshith K MSenior Officer - SCM - Order Management