Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Disclaimer
Address
Personal Information
Timeline
Generic
Shrividya Bhat

Shrividya Bhat

Bangalore

Summary

Driven and dynamic professional with a proven track record in enhancing customer service operations at Kotak Mahindra Bank. Excelled in data management and query handling, significantly improving customer satisfaction. Skilled in MS Excel and adept at both voice and non-voice processes, I bring a blend of technical proficiency and exceptional service acumen to every challenge.

Overview

3
3
years of professional experience

Work History

Assistant Manager, Customer Service

Kotak Mahindra Bank
Bangalore
09.2024 - Current

Customer Service Executive

Bescom Helpline
Bangalore
08.2022 - 09.2024

Clerk

Hanuman ITC
Karkala
08.2022 - 08.2023

Education

Bachelor of Arts -

Sri Bhuvanendra College
Karkala
01.2021

Pre-University Course -

SVT Girls PU College
Karkala
01.2018

Secondary School Certificate -

SVT Girls PU College
Karkala
01.2016

Skills

  • MS Excel
  • Voice/Non-Voice Process
  • Data Management
  • Customer service
  • Query handling

Languages

  • Kannada
  • English
  • Tulu
  • Hindi
  • Konkani

Hobbies and Interests

  • Reading Books
  • Acting
  • Gardening
  • Crafting
  • Videography

Disclaimer

I hereby declare that all the information given above is true to the best of my knowledge. I assure you that if an opportunity is given to me to work in your esteemed Organisation, I would be sincerely working to the full satisfaction of superiors.

Address

  • Permanent Address - Shrinivasa Nilaya Gundya 2nd Cross Pattonjikatte, Karkala, Karnataka, 574104
  • Current Address: Ground Floor New Karavali Ladies PG 2nd Cross Road Chinnamma Layout Amus Bakery, Bangalore, Karnataka, 560068

Personal Information

  • Father's Name: Balakrishna Bhat
  • Mother's Name: Jyothi
  • Date of Birth: 05/10/01
  • Gender: Female

Timeline

Assistant Manager, Customer Service

Kotak Mahindra Bank
09.2024 - Current

Customer Service Executive

Bescom Helpline
08.2022 - 09.2024

Clerk

Hanuman ITC
08.2022 - 08.2023

Bachelor of Arts -

Sri Bhuvanendra College

Pre-University Course -

SVT Girls PU College

Secondary School Certificate -

SVT Girls PU College
Shrividya Bhat