Summary
Overview
Work History
Education
Skills
Certification
Timeline
ProjectManager

Deenanath Dinkar

Senior Project Manager
New Delhi,DL

Summary

Experienced Manager Project Management with a demonstrated history of working in the IT outsourcing/offshoring industry. Strong program and project management professional skilled in Business Process, Service Delivery, Requirements Analysis, Service-Level Agreements (SLA), and ITIL.

Overview

14
14
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

Senior Project Manager & Site Lead

HyperQuality India Pvt Ltd. (Avaya India)
Gurugram, Haryana
06.2018 - Current
  • Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
  • Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
  • Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
  • Worked with third-party vendors to streamline appropriate processes for product support, product delivery and client services.
  • Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
  • Directed offsite team design, transition and standardization of 10+ processes, resulting in maximized team resources and management.
  • Oversaw internal and external projects by reviewing activities, maximizing efficiency and increasing collaboration and communication transparency.
  • Responsible for all legal and financial related activities for company for Gurgaon Site.

Seinor Project Manager

HyperQuality India Pvt Ltd (Spoken Communication Inc.)
Gurugram, Haryana
06.2016 - 05.2018

• Worked with the CTO of the organization on planning and coordinating development effort on client requirements pertaining to the in-house software
• Responsible for managing a number of development projects involving multiple clients simultaneously
• Worked with the senior management in US head-office to understand client requirements and priorities
• Responsible for gathering TRIAGE teams for appropriate tradeoffs to optimize development effort for meeting client expectations on service delivery
• Interacted with Development and Testing teams to understand and manage dependencies
• Anticipated issues and bottlenecks in a process and gathered required teams to overcome the issues

Manager of Project Management

HyperQuality India Pvt Ltd (Spoken Communications Inc.)
Gurugram, Haryana
04.2013 - 12.2015

Assistant Project Manager

HyperQuality India Pvt Ltd
Gurugram, Haryana
11.2008 - 03.2013
  • Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
  • Escalated incidents to next level to remain compliant with company's standards and procedures.
  • Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
  • Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
  • Closely collaborated with project members to identify and quickly address problems.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.

Project Lead

HyperQuality India Pvt Ltd
Gurugram, Haryana
11.2006 - 10.2008

Education

Master of Science - Information Technology

Mahatma Gandhi University
Delhi
06.2011 - 05.2013

Bachelor in Information Technology - Information Technology

IGNOU ( Indira Gandhi National Open University)
Delhi
06.2001 - 06.2005

Skills

Excellent Communication

MS Office

Leadership

Project Scheduling

Client liaison

Cost Control

Teamwork and Collaboration

Certification

ITIL V4

Timeline

ITIL V4

12-2021

Senior Project Manager & Site Lead

HyperQuality India Pvt Ltd. (Avaya India)
06.2018 - Current

Seinor Project Manager

HyperQuality India Pvt Ltd (Spoken Communication Inc.)
06.2016 - 05.2018

Manager of Project Management

HyperQuality India Pvt Ltd (Spoken Communications Inc.)
04.2013 - 12.2015

Master of Science - Information Technology

Mahatma Gandhi University
06.2011 - 05.2013

Assistant Project Manager

HyperQuality India Pvt Ltd
11.2008 - 03.2013

Project Lead

HyperQuality India Pvt Ltd
11.2006 - 10.2008

Bachelor in Information Technology - Information Technology

IGNOU ( Indira Gandhi National Open University)
06.2001 - 06.2005
Deenanath DinkarSenior Project Manager