Deep Adhikari
Kolkata
Summary
Highly skilled finance professional with 7.4 years of experience in P2P operations. Proficient in team handling, invoice processing, indexing, and helpdesk functions. Expertise in managing escalations, SLAs/KPIs, and vendor management. Proactive problem-solver with a track record of addressing customer concerns and implementing solutions to improve processes. Experienced in reporting to provide clear process insights and adept at mentoring individuals to drive motivation.
Overview
9
9
years of professional experience
Work History
Team Lead
WIPRO
Kolkata
03.2021 - Current
- Handling Team queries and providing quick solution to the team
- Handling Vendor Queries
- Audit Checks on High Dollar invoices
- Focus on monthly Team productivity Target
- Invoice processing Quality Check
- Meeting Client expectation and SLA
- 100K invoice processing audit
- Provided analytical support to the accounts payable team, including preparing analyses and reports to identify areas for improvement
- Made recommendations for changes to methods and processes based on analyses prepared, resulting in increased efficiency and accuracy
- Prepared statistical reporting to track key metrics and performance indicators within the accounts payable function
- Resolved moderately complex accounts payable issues and problems, ensuring timely and accurate payment processing
Senior Associate
Genpact
Kolkata
05.2017 - 02.2021
- Handled invoice processing efficiently
- Conducted thorough invoice checks in SAP.
- Handled NON-PO invoice postings accurately
- Monitored consistency of 3-way and 2-way matches
- Managing accounts payable inquiries
- Tracked and addressed unresolved issues with clients promptly.
- Conducted thorough audits on high-value invoices
- Created weekly dashboards to provide clear insights to clients
- Streamlined document management
- Managed vendor and client communication regarding queries
- Maintained accurate aging records of invoices
- Optimized operations through targeted method enhancements
Officer
Axis Bank
06.2015 - 09.2016
- Managing branch operations day to day activities
- Handling bulk cash customer and retail customer
- Handling customer deliverables (debit card pin)
- Managing customer locker
- Check Clearing - CTS and NON-CTS
- Casa acquisitions and leads generation
- Branch joint custodian
Education
Bachelor of Accountancy - Accounting And Finance
Calcutta University
Kolkata09-2014
Skills
- Team engagement & Team handling
- Invoice Audit
- Detailed observation on Quality
- Process Expertise
- Process Improvement
- Sending Aging report to the approver
- Manage critical invoice
- Conducting process refresher training
- Escalation management
- KPI/SLA management
- Client management
- Vendor Management
- Analytical Skills
- Problem Resolution
- Client Relationship Building
- Attention to Detail
- SAP Invoice processing
- 2 & 3 way invoice validation
- Vendor invoicing
- Quality Assurance
- Reporting capabilities
Languages
English, Hindi and Bengali.
Hobbies and Interests
Travel and Car drive
Projects
Improvement Idea 1. Approval matrix - Prepared a database of all approver names and their role align with the specific service, which eliminate all incorrect routing to the approver causing delay in approval part Benefit: - It helped to route the invoice to the correct approver in first attempt and improved POT. It helped To streamline the approver workflow and it has improved SLA/KPI overall in the process
Accomplishments
The project is all about to pritorize the quick pay invoices which gets struck due to manual approval procedure. The listing out the vendors who submits the quick pay invoices and pritiorizing the invoices by obtaining preapproval on rates. The parameter which is placed based on invoice value and vendor name which will allow invoice to get autoapproved and directed for payment without any delay
Timeline
Team Lead
WIPRO
03.2021 - Current
Senior Associate
Genpact
05.2017 - 02.2021
Officer
Axis Bank
06.2015 - 09.2016
Bachelor of Accountancy - Accounting And Finance
Calcutta University
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