Advance Excel
- Collected and analyzed statistics on program data and usage using Excel.
- Trained client service employees on excellent customer service and company systems.
- Applied advanced problem-solving experience and troubleshot and diagnosed complex project issues.
- Completed research on advanced analytical capabilities and tools to improve strategic data mining.
- Proven ability to develop and implement creative solutions to complex problems.
- Delivered impactful messages through clear verbal and written communication.
- Organized and detail-oriented with a strong work ethic.