Deepa A
Office Admin, Front Office Executive
Thiruvananthapuram,Kerala
Summary
I am a Master Degree & Diploma holder with more than 20 years of experience and capable of executing my works with very minimal guidance.
Driven and resourceful administrative professional with 14+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
22
22
years of professional experience
4
4
Languages
Work History
Executive Assistant Cum HR
South End Trade Links
Thiruvananthapuram
10.2023 - 08.2024
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Handled confidential and sensitive information with discretion and tact.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Used advanced software to prepare documents, reports, and presentations.
- Answered high volume of phone calls and email inquiries.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Enhanced executive decision-making with comprehensive research and detailed reporting.
- Coordinated international travel arrangements, ensuring seamless logistics for executives attending global conferences.
- Negotiated with vendors for cost savings, securing high-quality services at reduced rates.
- Supported HR activities, facilitating hiring process by scheduling interviews and liaising with candidates.
- Supported strategic planning sessions, providing logistical support and compiling necessary background materials.
- Updated and maintained confidential databases and records.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Improved team communication and collaboration through coordination of weekly meetings and distribution of agendas.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Organized and coordinated conferences and monthly meetings.
Officer Admin
Tritech Traders
Thiruvananthapuram
08.2022 - 10.2023
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Improved department efficiency by streamlining and implementing policies and processes.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Coordinated operations with other emergency service groups.
- Coordinated with multiple agencies to streamline operations, enhancing overall response times during emergencies.
- Ensured compliance with national and local laws through regular policy reviews and updates.
- Organized public forums to address community concerns, improving transparency and accountability.
- Maintained database systems to track and analyze operational data.
Clerk Cum Data Entry Operator (Daily Wages)
College of Engineering Trivandrum
Thiruvananthapuram
01.2022 - 07.2022
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Reduced errors in data entry through rigorous attention to detail and double-checking work.
- Compiled and analyzed data to produce reports.
- Created and maintained detailed records of all office activities.
- Edited and proofread documents for accuracy and completeness.
Officer Admin
Tritech Traders
Thiruvananthapuram
08.2021 - 01.2022
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Improved department efficiency by streamlining and implementing policies and processes.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization. Coordinated operations with other emergency service groups.
- Coordinated with multiple agencies to streamline operations, enhancing overall response times during emergencies.
- Ensured compliance with national and local laws through regular policy reviews and updates.
- Organized public forums to address community concerns, improving transparency and accountability.
- Maintained database systems to track and analyze operational data.
Officer Sales Support
Marikar (Motors) Ltd
Thiruvananthapuram
12.2017 - 07.2021
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Coordinated operations with other emergency service groups.
- Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
- Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
- Improved team morale and performance with consistent feedback and recognition of achievements.
- Coordinated with multiple agencies to streamline operations, enhancing overall response times during emergencies.
- Streamlined report writing processes, allowing for quicker turnover and more accurate record-keeping.
- Generated reports detailing findings and recommendations.
- Conducted regular reviews of operations and identified areas for improvement.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
HR- Assistant
Marikar (Motors) Ltd
Thiruvananthapuram
11.2010 - 12.2017
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Organized new employee orientation schedules for new hires.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Processed employee termination paperwork at direction of supervisory staff.
- Updated and maintained employee attendance records.
- Participated in recruitment and selection process for new hires.
- Responded to employee inquiries regarding benefits and other HR topics.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Developed and maintained HR policies and procedures.
- Set up orientations and initial training for new employees.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Converted employee status from temporary to permanent.
- Conducted exit interviews with terminated employees.
- Compiled employee records from individual departments to maintain central files.
- Created job descriptions on boards for vacant jobs.
- Helped employees register for benefits programs using online portals.
- Assisted with creating employee handbooks and manuals.
- Checked references for potential candidates.
- Coordinated employee relocation processes.
- Aided staff with employee performance review paperwork and documentation.
- Tracked various statistics and kept detailed records to support human resources department.
- Participated in job fairs to recruit new talent.
- Monitored and analyzed employee satisfaction survey results.
Typist Cum Purchase Assistant
VDB Projects (P) Ltd (Vinayaka Developers and Builders (P) Ltd)
Thiruvananthapuram
07.2009 - 11.2010
- Thiruvananthapuram City Road Improvement Project (TCRIP) under TRDCL (Thiruvananthapuram Road Development Company Limited) for KRFB (Kerala Road Fund Board)
- Accurately typed 60 words per minute with no errors.
- Completed complex typing assignments on time demonstrating adaptability in various subject matters.
- Organized and prioritized proofreading, spell checking, document filing and data entry.
- Supported administrative staff by transcribing meeting minutes and distributing them promptly.
- Facilitated smooth office operations by creating well-organized filing systems for paper and digital records.
- Prepared statistical reports with relevant company data and statistics.
- Used specialized techniques and shortcuts to improve typing speed and meet deadlines.
- Managed supplier relationships to ensure on-time deliveries and maintain high-quality standards.
- Improved procurement efficiency by streamlining purchasing processes and implementing strategic sourcing techniques.
- Implemented effective vendor management practices, leading to improved performance metrics and increased collaboration between departments.
- Analyzed and reported on inventory levels to determine purchasing requirements.
- Identified and resolved supply chain issues to mitigate delays and production disruptions.
Data Entry, DTP Operator & Front Office Executive
Vinaya Creations
Thiruvananthapuram
01.2007 - 07.2009
- Supported business growth by working on high-profile projects that showcased the company''s capabilities to potential clients.
- Enhanced document layouts by implementing creative design elements and typography techniques.
- Maintained consistency in branding by adhering to company style guidelines across all projects.
- Increased efficiency within the team by sharing best practices and providing support in using DTP tools.
- Developed strong relationships with printers, negotiating favorable terms for cost-effective production runs.
- Streamlined workflow for the team by optimizing DTP software usage and managing project timelines.
- Organized photo libraries by product codes to allow for quicker search results.
- Performed design, layout and typesetting of publications, office forms and various other projects to optimize designs and production strategies.
- Checked preliminary and final proofs for errors and made necessary corrections.
Typist (Daily Wages)
Kerala Urban & Rural Development Finance Corporation (KURDFC)
Thiruvananthapuram
06.2006 - 12.2006
- Increased typing accuracy by implementing proofreading and editing techniques.
- Accurately typed 60 words per minute with no errors.
- Expedited data entry tasks with efficient typing speed and accuracy.
- Increased overall office efficiency with proficient typing skills in various software programs.
- Typed legal briefs, reports and court petitions using correct legal format and design guidelines for documents.
- Typed official correspondence and reports from handwritten notes and other information sources.
- Reviewed and corrected digital files of book drafts, story drafts and editorials.
- Typed letters, memos and other correspondence for staff, using various software programs.
- Proofread and typed various legal documents for attorneys and law firms.
- Reduced errors in typed materials with thorough proofreading skills and attention to detail.
DTP Operator Cum Front Office Executive
Lipi Lasor Media
Thiruvananthapuram
09.2002 - 10.2005
- Enhanced document layouts by implementing creative design elements and typography techniques.
- Increased efficiency within the team by sharing best practices and providing support in using DTP tools.
- Developed strong relationships with printers, negotiating favorable terms for cost-effective production runs.
- Collaborated with graphic designers to create visually appealing documents, effectively communicating complex information.
- Streamlined workflow for the team by optimizing DTP software usage and managing project timelines.
- Designed templates, headers and footers, multi-column documents, tables and charts for needs.
- Prepared sample layouts for approval using computer software.
- Operated high-volume copiers, large and small laminators and binding and finishing machines to finalize 20 projects per week.
- Handled cash transactions accurately, ensuring proper accounting for daily financial reports.
- Liaised between clients and vendors and maintained effective lines of communication.
Education
MBA - HR
Jaipur National University
09.2017
Skills
Personal Information
- Father's Name: R.Bharathan
- Husband's Name: Shinod C.B.
- Date of Birth: 04/12/82
- Nationality: Indian
- Marital Status: Married
Disclaimer
03/01/25, Deepa A., Trivandrum
Timeline
Executive Assistant Cum HR
South End Trade Links
10.2023 - 08.2024
Officer Admin
Tritech Traders
08.2022 - 10.2023
Clerk Cum Data Entry Operator (Daily Wages)
College of Engineering Trivandrum
01.2022 - 07.2022
Officer Admin
Tritech Traders
08.2021 - 01.2022
Officer Sales Support
Marikar (Motors) Ltd
12.2017 - 07.2021
HR- Assistant
Marikar (Motors) Ltd
11.2010 - 12.2017
Typist Cum Purchase Assistant
VDB Projects (P) Ltd (Vinayaka Developers and Builders (P) Ltd)
07.2009 - 11.2010
Data Entry, DTP Operator & Front Office Executive
Vinaya Creations
01.2007 - 07.2009
Typist (Daily Wages)
Kerala Urban & Rural Development Finance Corporation (KURDFC)
06.2006 - 12.2006
DTP Operator Cum Front Office Executive
Lipi Lasor Media
09.2002 - 10.2005
MBA - HR
Jaipur National University
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