Deepa Bhandari
Merchandiser
Gurgaon
Summary
Professional and dedicated individual with over 14+ years of experience skilled in customer support, client handling and experienced Merchandiser knowledgeable about products and eye-catching display strategies. Organized, hardworking and focused on driving sales through optimized merchandising. Proven success in planning and multitasking to accomplish challenging targets.
Overview
16
16
years of professional experience
2
2
Languages
Work History
Merchandiser
Rudra Rugs Private Limited
08.2023 - Current
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items, develop and presents detailed presentations based on client requirements.
- Verified products appeared at correct locations in proper quantities to ensure timely delivery.
- Managed follow-ups with vendors and conducted regular site visits Supervised product dispatches and handled follow-ups to ensure customer satisfaction.
- Managed and maintained inventory data sheets update pricing and signage to complete product displays and educate customers.
- Analyzed sales trends and provided insights for inventory planning Assisted in developing and executing merchandising strategies to enhance product visibility.
Business Development Associate
Indsource International LLP
01.2020 - 07.2023
- Associating the team in sourcing the right supplier for any new category request from customers.
- New Business generation by calling potential buyers to understand needs and providing relevant solution
- Development of various design merchandise for new clients to score partnership.
- Gathering appropriate product presentation based on buyer inspiration
- Updating sheets with time and action plans
- Shared experience in driving development, quotation and order follow up processes per the set strategy to secure the best deal for our customers
- Collaboration with buyers, suppliers, distributors and analysts to negotiate prices, quantities and time-scales
- Negotiating with the vendors to secure the most attractive prices.
Senior Reservation Executive, South Asia.
Radisson Hotel Group
01.2014 - 01.2019
- Facilitating services at the central reservation desk.
- Revenue generation.
- Updating Key travel agents and Companies about the packages/special discounted rates &keeping them update.
- Cross selling of brands to ensure maximum revenue
- Maintaining daily productivity reports to keep a record of revenue generated from respective hotels, number of reservations made.
- Handling guest escalation calls and ensuring immediate resolution of the same.
- Coordinating with hotel units for smooth flow of reservations.
- Assisting and day to day work management of Guest Loyalty program ‘Radisson Rewards’ along with the Guest services Team
Reservation Agent
Marriott Global Reservations Sales Office
01.2010 - 01.2014
- Facilitating services at the central reservation desk.
- Revenue generation.
- Developing business of hotels by providing support.
- Reverting to any reservation queries received over emails
Education
Bachelor of Arts -
Maharshi Dayanand University Rohtak
Rohtak, India01.2012
BTEC HNC (Higher National Certificate) - Aviation, Hospitality, and Travel
Franklin Institute of Airhostess Training
Delhi, India01.2009
Skills
- Communication
- Creative Thinking
- Networking
- Merchandise Planning
- Negotiation
- Multitasking
Timeline
Merchandiser
Rudra Rugs Private Limited
08.2023 - Current
Business Development Associate
Indsource International LLP
01.2020 - 07.2023
Senior Reservation Executive, South Asia.
Radisson Hotel Group
01.2014 - 01.2019
Reservation Agent
Marriott Global Reservations Sales Office
01.2010 - 01.2014
Bachelor of Arts -
Maharshi Dayanand University Rohtak
BTEC HNC (Higher National Certificate) - Aviation, Hospitality, and Travel
Franklin Institute of Airhostess Training
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