DEEPA GANESAN
Summary
A proactive and dedicated professional with an engineering background and banking experience, specializing in customer interactions. A collaborative, goal-oriented team player skilled at multitasking and eager to contribute to a dynamic environment that fosters continuous learning and development. Passionate about excellence and confident in the ability to add value, seeking opportunities to make a meaningful impact in a collaborative, innovative setting.
Overview
9
9
years of professional experience
Work History
Intern
MGM Healthcare
2024.05 - 2024.07
- Worked with Operations, Dialysis, Endoscopy and International Patients Department.
- Developed skills like Evidence based decision making, Time management, Effective communication, High volume handling.
- Learned optimization of tasks and achieving target within TAT.
- This internship has solidified my understanding of hospital operations.
Intern
Mehta Hospital
2024.01 - 2024.03
- Collaborated with multidisciplinary teams on projects
- Developed skills in healthcare management and project coordination
- Assisted in maintaining quality assurance and compliance
Assistant Manager
HDFC Bank
2017.03 - 2019.06
- Managed customer queries and ensured satisfaction.
- Handled Backend account operations and document verifications.
- Ensured Strict compliance with AML, KYC, RBI rules and FATCA norms.
- Managed and stored customer details with at most security and credibility.
A.S.E -Trainee
TCS
2015.06 - 2015.10
- Collaboratively with team members extracted and collected data needed to create new records in SQL.
- Assisted in developing new databases for customers.
- Assisted in designing and maintaining SQL queries.
- Validated accuracy of data to ensure integrity.
Education
Executive Diploma in Healthcare Management -
LIBA
Chennai, India 2001.04 -
Bachelor of Engineering -
Sri Sairam Engineering College
Chennai, India 2001.04 -
Skills
Fast Learner
Dedicated Team Player
MS Office
SQL Basics
Leadership and Problem Solving skills
Effective Communication
Timeline
Intern
MGM Healthcare
2024.05 - 2024.07
Intern
Mehta Hospital
2024.01 - 2024.03
Assistant Manager
HDFC Bank
2017.03 - 2019.06
A.S.E -Trainee
TCS
2015.06 - 2015.10
Executive Diploma in Healthcare Management -
LIBA
2001.04 -
Bachelor of Engineering -
Sri Sairam Engineering College
2001.04 -