DEEPA GOPAL
IT Project Manager PMP® | CSM® | Agile & Waterfall | Stakeholder Management | Digital Transformation
Bengaluru
Summary
- Results-driven Project Manager and Scrum Master with over 7.6 years of experience successfully managing complex, cross-functional projects across diverse industries.
- Leading high-performing teams, delivering high-quality software solutions, and driving projects to successful completion on time and within budget.
- Skilled in Agile methodologies, Scrum practices, and traditional project management frameworks, with proven expertise in full project lifecycle management from initiation to closure ensuring strategic alignment with organizational goals.
- Highly experienced in facilitating Agile transformations, conducting Scrum ceremonies (daily stand-ups, sprint planning, retrospectives, and backlog grooming), and utilizing tools such as JIRA to monitor project health and performance.
- Strong analytical and problem-solving skills coupled with excellent communication abilities foster seamless collaboration across stakeholders and technical teams.
- Technical background includes hands-on web application development using Java, Spring Boot, Struts2, and JavaScript, with proficiency in HTML, CSS, Bootstrap, and SQL database management.
- Experienced in working with RDBMS technologies (Sybase, MySQL, Oracle, PostgreSQL), NoSQL databases (MongoDB), and ORM tools (Hibernate).
Overview
7
7
years of professional experience
2
2
Certifications
4
4
Languages
Work History
IT Project Manager
AsiaPac Technology Pte Ltd
03.2023 - 05.2025
- Company Overview: https://www1.asiapac.com.sg/
- Managed and delivered IT programs 12 Projects
- Developed project management roadmap to define project objectives, timelines and milestones.
- Enhanced customer satisfaction with timely deliveries, effective communication, and high-quality results.
- Successfully drove end-to-end delivery of multiple high-impact projects valued at over SGD 26M +, across technology, operations, and business transformation domains, ensuring delivery on time, within scope and budget.
- Managed cross-functional project teams of up to 32 members, including business analysts, developers, QA engineers, vendors, and consultants, using Agile and Waterfall methodologies.
- Acted as primary liaison between internal teams and external stakeholders, translating business requirements into executable project plans and ensuring alignment with strategic objectives.
- Developed and maintained project documentation, including project charters, RACI matrices, timelines, risk registers, and stakeholder communications.
- Implemented project governance frameworks, tracked KPIs, and provided regular status reports and dashboards to senior leadership and stakeholders.
- Identified project risks and issues proactively; implemented mitigation strategies that reduced potential delays by ~5%.
- Facilitated stakeholder workshops and steering committee meetings, driving decision-making and consensus across departments.
- Delivered successful change management initiatives to ensure seamless adoption of new systems and processes across the organization.
- Received recognition for outstanding leadership and stakeholder engagement that improved project satisfaction scores by 12%.
- Successfully managed IT services and cybersecurity for high-profile clients, including governing bodies and major businesses in Singapore.
- Specialized in deploying, migrating, and optimizing cloud infrastructure in AWS and Azure environments.
- Acted as a primary liaison among stakeholders, overseeing the provision of regular project updates and risk assessments.
- Ensured project quality by managing testing processes and coordinating with QA teams and test consultants.
- Optimized project efficiency by managing resources, monitoring budgets, and ensuring adherence to financial limitations.
- Directed multiple vendors and teams to ensure seamless integration, testing, and completion of network infrastructure projects within deadlines and budgets.
- Implemented and optimized firewall systems, managing end-to-end project delivery and ensuring adherence to specifications.
Application Developer and Scrum Master
TechnoPals Pte Ltd, Client: NCS Group
05.2022 - 02.2023
- Company Overview: https://www.ncs.co/en-sg/
- Led Scrum team for 3 Singapore Government projects, overseeing application lifecycle. Tools: Jira, Retro, Java 1.8, Spring, Apache Ant, Oracle, Struts 1.0/2, Hibernate, AutoSys, Eclipse, REST, WebLogic.
- Responsible for developing and enhancing the application.
- Respond to alerts and incidents in a timely manner to minimize impact on business operations.
- Maintain documentation for production systems, configurations, and procedures.
- Implement and maintain automation scripts for routine tasks and monitoring.
- Ensure that changes are implemented smoothly and do not negatively impact system stability.
- Involved in each step of development from requirement gathering to delivering the application to client and one-week post production support monitoring.
- Collaborated closely with product owners to gain a comprehensive understanding of business objectives and user needs.
- Task planning, successfully breaking down complex projects into manageable milestones and prioritizing activities to meet tight deadlines, consistently achieving project goals within specified timeline.
- Initiated code reviews within the team to improve overall code quality and minimize potential errors during deployment phases.
- Developed custom solutions for clients based on their unique business requirements and objectives.
- Assisted with training junior developers, providing guidance on best practices in application development.
- Designed and developed application scripts for test scenarios.
- Worked closely with clients throughout the development process to gather feedback, ensuring that final products met their expectations.
- Enhanced application functionality by implementing new features and optimizing existing code.
- Developed multi-channel roadmap for desktop and web applications.
Software Engineer
Oracle India Private Limited Bangalore, India
09.2021 - 04.2022
- Deployed and managed Java apps globally. Product: Oracle WebLogic Server. Clients: IBM, Infosys, SAP, Cisco, Adobe, Wipro, Honeywell, Tech Mahindra. Tools: Java, WebLogic 10/11g/12c/14.
- Responsible for providing helpdesk service to include resolving issue and elevated defects.
- Documented helpdesk trouble tickets in the tool and leveraged the tool to create Helpdesk metrics.
- Developed, documented and executed standard operating procedures.
- Supported development and maintained system launch webpages.
- Assisted in development of test scripts and training materials.Identified risk areas, issue, and proposed solutions.
- Conducted installations, configurations, and patching of WebLogic servers.
- Implemented performance tuning strategies, resulting improvement in application response times.
- Collaborated with development and operations teams to troubleshoot and resolve complex issues promptly.
- Automated routine tasks using WebLogic Scripting Tool (WLST) and shell scripting.
Software Engineer (Scrum Master)
Société Générale Global Solution Center
08.2018 - 08.2021
- Company Overview: https://www.societegenerale.asia/en/
- Developed and maintained 2 banking applications. Tools: Jira, Team Mood, Retro, Java (1.6-1.8), Spring (Boot, Batch), Ant, Maven, Sybase, Oracle, PostgreSQL, Angular, Struts, Hibernate, Kibana, Elasticsearch, Logstash, Jenkins, AutoSys, Eclipse, IntelliJ, SOAP/REST services.
- Increased meeting efficiency by (20%) by organizing prioritization meetings with Product Owner and (5) stakeholders.
- Managing the sprint activities like retrospection, planning, sprint grooming and daily stand up.
- Training new members joining the team.
- Responsible for developing and enhancing the application.
- Involved in each step of development from requirement gathering to delivering the application to client and one-week post-production support monitoring.
- Involved in requirement doc walkthrough and solution design with PO/BA and team.
- Worked on JUnit, integration, regression testing to reduce defects on UAT/PROD.
- Involved in all the work from development to deployment.
- Major involvement in modernization of legacy technologies in the application.
- Major contribution in the transition phase to DevOps Methodology.
Education
Master Of Computer Application -
Visvesvaraya Technological University (BMS College of Engineering, Bangalore)
07.2018
Skills
Project Management: Microsoft Project Management Software, Project Planning, Resource Planning, Change Management, Scope Management, Budget Allocation, Risk Management, Customer Engagement, Agile/Scrum Methodologies, Risk Management
Certification
Project Management Professional (PMP) — Project Management Institute, License number:4161636 Validity: Jul 2025 to Jul 2028
Awards
- Outstanding Project Manager: Outstanding project manager award for handling organizations high revenue projects (2025).
- Michelin Star Award: For resolving major issues in the project in a quick time.(2024), Appreciation for Commitment: for implementing scrum and JIRA systems for streamlining process (2023).
- Certification of Achievement: For extensive Client Support during the major log4j vulnerability incident and for commitment (2021)
- Bravo Award -Commitment: On owning the responsibility to close all the Open Vulnerabilities in the application on time and for Database Migration with no interruption in production post migration (Q3-2020, Q1-2020, Société Générale)
- Bravo Award-Team Spirit: For managing the application at crucial times, extending the support and for training the new joiners (Q2-2019,Société Générale)
Industry Expertise
- Servant Leader
- Agile and Scrum Implementor
- Application Security & Compliance
- CI/CD Practices
- Digital Transformation
- Stakeholder Management
- Legacy System Modernization
- Project Management
- Communicator
Timeline
IT Project Manager
AsiaPac Technology Pte Ltd
03.2023 - 05.2025
Application Developer and Scrum Master
TechnoPals Pte Ltd, Client: NCS Group
05.2022 - 02.2023
Software Engineer
Oracle India Private Limited Bangalore, India
09.2021 - 04.2022
Software Engineer (Scrum Master)
Société Générale Global Solution Center
08.2018 - 08.2021
Master Of Computer Application -
Visvesvaraya Technological University (BMS College of Engineering, Bangalore)
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