Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Deepa Jodidar

Bengaluru

Summary

Accomplished Account Manager offering 9 years of proven experience overachieving sales quotas, building long-term client relationships and expanding sales territories. Self-motivated professional skilled at generating lucrative new business opportunities.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Lead Renewals Account Representative

OpenText
Bangalore
01.2024 - 04.2024
  • Renewing ITOM, ADM, and Cybersecurity contracts on time for North and South India.

Account Manager, Renewals Sales

Dell EMC
Bangalore
09.2019 - 12.2023
  • Responsible for EMC maintenance renewals, sales, and services.
  • At least T-90 approach to start the renewal discussion in advance, and to maintain a high renewal rate.
  • Running IB reports for enterprise and corporate accounts to ensure timely renewal.
  • Meeting customers for health check and to position upcoming renewals.
  • Acted as main point of contact in matters relating to client concerns and needs.
  • Plan and execute high renewal rate.
  • Identification, qualification, and closure of new opportunities for Dell multi-vendor support.
  • Forecasting deals on a weekly basis.
  • Pulling in deals from future quarters to reduce churn.
  • Effectively collaborate and build relationships with channel partners, field sales representatives, and executives.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Deliver and exceed the renewal quote.

Inside Territory Account Manager - Inside Sales

Juniper Networks / Tele direct
Kaula Lumpur
09.2017 - 08.2019
  • Primarily responsible for driving Juniper business in India with focus on Karnataka and Kerala
  • Assisting various stake holders by proving them intelligence at various levels to have successful closure of deals and maturing relationship with customers
  • Managing and developing Inside Commercial Accounts
  • Proactive to identify opportunities at customer end and aligning right resource and transferring ownership to perform various engagements and help exploring opportunities for cross sell and up sell various products
  • Nurturing and consulting customers to mature their IT Infra and deal with 'c' level executives in organization
  • Mentoring new comers in team
  • Running Joint Campaign's along with Juniper Partner's and distributors to drive more revenue.

Executive Inside Sales

Pitney Bowes/Team lease
Bangalore
07.2016 - 08.2017
  • Recruited to lead South Territory
  • Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling
  • Coordinated activities and projects to plan sales department operations and meet timelines
  • Responsible for Inside sales and marketing activities for DMT (Document Messaging Technology) and SMB (Shipping and Mailing Business) Solutions
  • Demand Generation, Pipeline acceleration, working on web inquiries, email queries, inbound chat enquiries, and 3rd party campaigns like Ad management, Trade India and Indiamart
  • Provide demonstration of PB Products
  • Arranging demonstration at client's location and scheduling meetings for field sales
  • Responsible for sharing RFQ's, Product Whitepapers and Success stories with prospective customers
  • Updating Information on SFDC and tracking team's data
  • Sending daily reports to team on Pipeline / Closure/ Leads.

Inside Marketing Representative - PAN India

SAP India Pvt.Ltd /Quantum
Bangalore
11.2014 - 12.2015
  • Resolved conflicts and negotiated mutually beneficial agreements between parties
  • Demand Generation, Lead Generation, Lead Nurturing, Pipeline acceleration
  • Working on Inbound enquiries (Calls & Chat), email marketing, event and post event analysis
  • Working on different campaigns, identifying market opportunities
  • Helping SME's and LEP's to run simple with SAP solutions
  • Interacting with Sales team and different channel partners until closure
  • Timely follow up on lead status (Channel Partners and Sales Managers)
  • Working along with partnered Lead Gen Company's and qualifying Leads.

Senior Analyst

HCL Technologies
Bangalore
08.2012 - 10.2013
  • Providing IT assistance by troubleshooting issues over email and telephone.

Client Technical Support Associate

Dell International Services
Bangalore
12.2010 - 04.2012
  • Responsible for troubleshooting DELL Hardware and software Issues.

Education

B.E: Electronics And Communication -

Bellary Engineering College - Bellary
06.2010

Skills

  • Account management
  • Sales Forecasting
  • Product and service sales
  • Relationship development
  • Review of contracts
  • Customer Retention
  • Customer Success Manager
  • Contract negotiation and closing tactics
  • CRM proficiency
  • Consultative Sales
  • Goal-Oriented

Accomplishments

  • Juniper Networks Inside Sales (APAC) Certificate of Appreciation.
  • Juniper Networks Inside Sales (APAC) Q2 FY18 Top Sales Award.
  • Juniper Networks Inside Sales (APAC) Q4 FY17 New Star Award
  • Juniper Networks Inside Sales (APAC) Q4 FY17 Top Sales Award.
  • DELL Technologies Award recognized for Results Q2
  • DELL Technologies Award recognized for Results Q3

Certification

  • Social Selling Mastery 3.4 – Sales for Life
  • Introduction to Artificial Intelligence - LinkedIn Learning
  • Customer Success Management Fundamentals - LinkedIn Learning
  • CCSM Level 1

Timeline

Lead Renewals Account Representative

OpenText
01.2024 - 04.2024

Account Manager, Renewals Sales

Dell EMC
09.2019 - 12.2023

Inside Territory Account Manager - Inside Sales

Juniper Networks / Tele direct
09.2017 - 08.2019

Executive Inside Sales

Pitney Bowes/Team lease
07.2016 - 08.2017

Inside Marketing Representative - PAN India

SAP India Pvt.Ltd /Quantum
11.2014 - 12.2015

Senior Analyst

HCL Technologies
08.2012 - 10.2013

Client Technical Support Associate

Dell International Services
12.2010 - 04.2012

B.E: Electronics And Communication -

Bellary Engineering College - Bellary

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Deepa Jodidar