Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Deepa Keen

Summary

A Dynamic Professional talented at Sales, Marketing and Customer Retention, seeking to grow in the same field to utilize my knowledge of Inbound Sales and Client Relationship Management in order to drive more value to the business and add to its long-term growth.

Overview

10
10
years of professional experience

Work History

Channel Sales Manager

Hiver
01.2024 - Current
  • Increased channel partner sales by developing and implementing effective strategies.
  • Expanded company''s market reach through identifying and recruiting strategic channel partners.
  • Enhanced partner relationships by providing regular training and support on products, services, and sales techniques.
  • Developed customized sales plans for each channel partner, driving increased revenue.

Channel Partnerships (B2B)

Hiver
08.2022 - 01.2024
  • Cultivated and developed strategic partnerships to build the channel market in the UK & USA regions.
  • Articulated value proposition to assigned territory partners to maintain and grow the partner network.
  • Maximized coverage within defined regions to penetrate organizations to utilize products.
  • Built relationships with sales and marketing experts.

Sr Growth Hacker

101 Smoothie
06.2021 - 01.2022
  • Studied demographic data to determine optimal targets, competitor offerings, and tactics for persuasion.
  • Boosted brand awareness by developing content for media relations, corporate communications, and social media posts.
  • Tracked key metrics and developed spreadsheets and data models.
  • Monitored data and made adjustments to marketing campaigns, resulting increase in sales.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Completed in-depth reviews of market conditions and customer preferences

Manager - Sales Optimization & Growth

International Centre For Culinary Arts
05.2019 - 05.2021

● Designing lead Journey on ZOHO CRM for optimizing sales processes & Data analysis for marketing strategy development.

● Lead Assigning and Tracking.

● Improved productivity initiatives.

● Daily sales call to produce maximum conversion numbers to help the team reach the sales targets.

Assistant Relationship Manager

Icc Loyalty
02.2019 - 04.2019

● Client Management for Loyalty portals of Credit card service for well known banks.

● Delivered an exceptional level of service to each customer by listening to concerns and answering questions.

Digital Marketing Manager

Passionpeers
06.2018 - 11.2018
  • Ability to transform research into substantial and reusable data for digital content creation
  • Partnership strategy, approach & relationship management
  • Project management
  • Social media platform management

Growth Hacker Intern

Fempeers
06.2018 - 11.2018

● Handling the brands marketing campaigns for Singapore & India.

● Creating an engaging environment for the customers.

● Managing Social Media platforms.

● Handling Corporate Relations for the company.

Commis Chef

Fairmont, The Palm
12.2014 - 10.2015
  • Collaborated with a team in a multicultural environment.
  • Executed tasks in a intense environment and satisfying the requirements of HNI clients.
  • Prepped over 300 dishes from different range of cuisines.

Education

Masters In Global Business - Contemporary Marketing

S P Jain School of Global Business
Dubai
09.2018

Diploma - Diploma in Culinary Arts

International School of Culinary Arts
Dubai
10.2014

Bachelor of Science - Geology

Maharaja Sayajirao University, Vadodara
Vadodara
06.2014

Skills

  • SAAS experience
  • B2C & B2B Sales
  • Staff development & optimization
  • Inbound Marketing
  • Sales Funnel optimization
  • Social media marketing
  • Content writing
  • Partnership & relationship management
  • Negotiation
  • Upselling Techniques
  • Time Management
  • Lead generation

Accomplishments


  • Global Immersion Project: Application of Sonic Branding -Illustrating the impact of sonic branding as a powerful tool to enhance Customer Buying Perception for L'Oreal Groupe.
  • Global Immersion Project: Applying Neuro-marketing in retail brand Management– neuro-triggers enhancing retail customer experience: a comparative analysis on Apple inc.

Languages

English
Proficient
C2
Gujarati
Proficient
C2
Hindi
Proficient
C2

Timeline

Channel Sales Manager

Hiver
01.2024 - Current

Channel Partnerships (B2B)

Hiver
08.2022 - 01.2024

Sr Growth Hacker

101 Smoothie
06.2021 - 01.2022

Manager - Sales Optimization & Growth

International Centre For Culinary Arts
05.2019 - 05.2021

Assistant Relationship Manager

Icc Loyalty
02.2019 - 04.2019

Digital Marketing Manager

Passionpeers
06.2018 - 11.2018

Growth Hacker Intern

Fempeers
06.2018 - 11.2018

Commis Chef

Fairmont, The Palm
12.2014 - 10.2015

Masters In Global Business - Contemporary Marketing

S P Jain School of Global Business

Diploma - Diploma in Culinary Arts

International School of Culinary Arts

Bachelor of Science - Geology

Maharaja Sayajirao University, Vadodara
Deepa Keen