Deepa Khurana

Third-party risk management / Vendor risk Management

• Conduct risk assessments to help identify and describe the operational, reputational, financial, and compliance risks affecting MMC's businesses
• Coordinated vendor contracts and agreements to ensure compliance with organizational standards.
• Synchronize with the cross-functional teams to maintain the third party inventory, risk assessment information, contracts, service level agreements and required documents within Onestust system, Sirion Lab and SharePoint.
• Ensures contracts have been properly reviewed by legal, executed, stored in the company's document management system and are compliant with the Program
• Developed and maintained comprehensive contract documentation to support audit readiness.
• Reviewed terms and conditions, identifying potential risks and recommending mitigation strategies.
• Reviewed subcontractor agreements to ensure compliance with all relevant regulations, minimizing risk exposure.
• Reviewed current contracts to identify upcoming contract expirations and coordinated with stakeholders to analyze contract renewals and re-negotiation.
• Supports third party relationship owners with ad hoc information requests and document retrieval
• Collaborated with cross-functional teams to enhance compliance with regulatory requirements.
• Led training sessions on risk awareness and best practices for staff members.
• Trained staff in risk management policies and monitored compliance to control company liability.
• Collaborated with cross-functional teams to streamline procurement processes and improve efficiency.
• Led training sessions for team members on contract management best practices and Sirion Lab.
• Facilitated communication between involved parties to enable timely contract sign-off.

Vendor risk Management/ Vendor Management

• Enhanced client satisfaction with effective communication, regular progress updates, and prompt resolution of concerns.
• Evaluated team member performance regularly, providing constructive feedback for continuous improvement.
• Led cross-functional teams for successful project completion, ensuring timely delivery and high-quality results.
• Improved team productivity by streamlining workflow processes.
• Handle escalations more effectively to avoid missing of TAT.
• Update process documentations ( SOP's).
• Finance and accounting Domain Trainer.
• Support the monthly closing process to meet the corporate timing requirements
• Adherence to SOX controls to support internal and external audits
• Manage relationship with onshore business partners.
• Motivating team members to deliver high quality work within defied timelines.
• Ensure regular update and quality sessions are conducted frequently for the improvement of process knowledge among team members.
• Maintaining the monthly as well as weekly dashboards for reporting purpose to the onshore clients
• Supporting the Accounts Payable and Disbursement teams in paying up the vendors on time and maintaining a healthy relationship with clients.
• Built strong relationships with customers through positive attitude and attentive response.
• Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.

Accounts Payable/ Vendor Management

• Verifying Mercer's vendors and their invoices.
• Validating supplier details and authorizing them in Oracle or Citibank portal
• I-Expense interface exceptions and Invoice on hold report
• Interacting with vendors and providing the resolutions to their queries
• Posting of invoices in Oracle.
• Managing over 30 countries validation part for Mercer and Oliver Wyman. Making sure of their weekly Payment runs and activation of supplier at the right time.
• Providing 99% accuracy for all the validated invoices
• Validation of Invoices and Expense reports
• Running of reports through OBIEE and Oracle Interfaces
• Promoted a positive atmosphere through friendly interactions with customers and coworkers.
• Prepare weekly ageing report, quality audits, Daily work allocation.
• Managing Controls on duplicate payments to vendors and employees.
• Ensuring all client requirements are met
• Ensuring that the defined SLA's and targets are met for the team
• Member of InFUNite core team and was responsible for organizing fun events at organization level. This includes Mercer Got Talent, sports events, etc.