Deepa Kumari
Operations Specalist
Gurgaon,HR
Summary
Versatile Operations Supervisor adept at taking on routine and complex business challenges with a resourceful and creative approach. Recognized as a driven, dedicated and hardworking leader with a history of streamlining operations and increasing efficiency. Operations Specialist with experience developing realistic solutions to assure satisfactory consumer and customer experiences. Fluency in English and Hindi. Committed to resolving problems and maintaining accurate metrics and reports.
Overview
6
6
years of post-secondary education
1
1
year of professional experience
Work History
Operations Specialist
Deepa Kumari
Gurugram, Haryana
02.2020 - Current
- Lead the Renewals documentation team
- Tracked and analyzed reports to determine needed improvements.
- Assisted various departments with change by communicating new improvement plans and expectations.
- Collected, arranged and input information into database system.
- Client interaction and dealing
- Dealing with Business Partners
- Provide help regarding virtual office documentation
- Resolve queries related to documents and Business
- Used to handle B to B calls and mails
- Provide help in Venue Onboarding
- Worked on excel, word and professionals mails.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Developed Numerous effective improvement plans.
Education
Bachelor of Technology - Electronics And Communication Engineering
Indira Gandhi Delhi Technical University For Women
Kashmere Gate 08.2015 - 08.2019
Intermediate - Science(Medical)
Darbari Lal D.A.V Model School
Pitampura 04.2014 - 06.2015
Matriculation -
Darbari Lal D.AV. Model School
Pitampura 04.2013 - 04.2014
Skills
Self-motivated professional
Conflict resolution
Leadership
Resource Planning and Scheduling
Proven experience in working in business operations or sales operations
Strong problem-solving and analytical skills
Good social and presentation skills
Excellent oral and written communication skills
High self-initiative with the ability to work well under pressure
Timeline
Operations Specialist
Deepa Kumari
02.2020 - Current
Bachelor of Technology - Electronics And Communication Engineering
Indira Gandhi Delhi Technical University For Women
08.2015 - 08.2019
Intermediate - Science(Medical)
Darbari Lal D.A.V Model School
04.2014 - 06.2015
Matriculation -
Darbari Lal D.AV. Model School
04.2013 - 04.2014