Badminton, Travelling
Hi, I’m
Deepa Kumari
Executive
Hamirpur
Summary
Results-oriented professional with extensive leadership experience in high-stakes environments. Skilled in strategic planning, operational optimization, and organizational growth. Known for fostering team collaboration and delivering results under changing conditions. Key strengths include strategic vision and stakeholder management.
Overview
5
years of professional experience
6
years of post-secondary education
2
Languages
Work History
Lion services Ltd
Executive
09.2022 - 05.2024
Job overview
- 1. Investigate and determine employee needs. Responsible for end-to-end recruitments
- 2. Designing and updating job descriptions
- 3. Work closely with the talent acquisition team for a seamless hiring process
- 4. Manage the full recruiting lifecycle across the various departments of the organization.
- 5. Collect daily, weekly, or monthly timesheets.
- 6. Distribute payment statements, and gather signed receipts (digital or paper).
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Resolved problems, improved operations and provided exceptional service.
RIMT University
Office Assistant in Department of Administration
02.2021 - 08.2022
Job overview
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Enhanced staff communication, creating comprehensive internal directory with contact information and areas of expertise.
- Improved accuracy of meeting minutes, capturing detailed notes and distributing them promptly to relevant stakeholders.
- Coordinated and scheduled meetings and appointments.
- Assisted with onboarding of new employees.
- Edited documents to keep company materials free of grammar errors.
- Monitored and tracked budgets and expenses.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
AMC Group of Industries
Customers Relationship Manager cum Administrative Assistant
08.2019 - 05.2020
Job overview
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.
- Participated in staff meetings to discuss innovative strategies to improve services.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
Education
Maharshi Dayanand UniversityHaryana
APGDCA (Advanced Post Gr. Diploma in Comp. Appl.)
01.2011 - 01.2011
University Overview
- GPA: 71%
Maharshi Dayanand University (MDU)Rohtak, Haryana
MCA (Master of Computer Applications)
01.2013 - 01.2015
University Overview
- GPA: 84%
Himachal Pradesh UniversityShimla
Bachelor of Arts
01.2007 - 01.2010
University Overview
- GPA: 69%
HP Board of School Education
Class XII
01.2006 - 01.2007
University Overview
- GPA: 63%
Skills
Teamwork and collaboration
Customer service
Computer skills
Problem-solving
Flexible and adaptable
Verbal communication
Operations management
Quality management
Staff motivation
Human resources
Interests
Gardening, Music
Watching TV
Accomplishments
- Winner of district level 1000 meter race
- Winner of Badminton tournament, Organized by Vserv
Timeline
Executive
Lion services Ltd
09.2022 - 05.2024
Office Assistant in Department of Administration
RIMT University
02.2021 - 08.2022
Customers Relationship Manager cum Administrative Assistant
AMC Group of Industries
08.2019 - 05.2020
Maharshi Dayanand University (MDU)
MCA (Master of Computer Applications)
01.2013 - 01.2015
Maharshi Dayanand University
APGDCA (Advanced Post Gr. Diploma in Comp. Appl.)
01.2011 - 01.2011
Himachal Pradesh University
Bachelor of Arts
01.2007 - 01.2010
HP Board of School Education
Class XII
01.2006 - 01.2007