Deepa Nambiar
New Delhi
Summary
Certified Agile Coach with 19+ years in IT and 6+ years leading Enterprise Agile transformations. Experience driving Agile transformation, scaling frameworks, and coaching cross-functional teams. Proven track record of empowering teams, fostering collaboration, and delivering complex, high-impact programs by applying various Agile frameworks like SAFe, Scrum, Kanban, Spotify, Scrum@Scale, and Lean methodologies. Known for mentoring Agile leaders and enabling high-performing teams in complex, enterprise-level environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Agile Coach
Natwest (RBS)
Gurugram
10.2019 - Current
- Led the Agile transformation program Telstar; for pan-bank migration initiative.
- Oversaw the transition of the entire phone banking system from Cisco infrastructure to AWS Cloud.
- Collaborated with 20 cross-functional technology teams operating within a SAFe, setup with multiple ARTs.
- Successfully compressed the initial 3-year roadmap into a 20-month delivery window to align with license expiry.
- Acted as an enterprise Agile Coach, guiding teams and leadership through Lean-Agile practices.
- Designed Agile playbooks, trained ARTs, and led Inspect and Adapt workshops.
- Engaged with senior stakeholders to remove impediments and align road map priorities across business units.
- Completed a £20 million program 16 months ahead of schedule, avoiding costly license renewals.
- Improved team throughput by 45% and facilitated seamless business migrations.
- Positioned the bank’s cloud contact center capability as a benchmark across regions.
Agile Practitioner(Agile Coach)
Monotype Solutions
Noida
08.2018 - 09.2019
- Identified gaps in Agile culture and facilitating continuous improvement processes.
- Enabled teams to transition to Agile frameworks, enhancing collaboration and delivery effectiveness.
- Organized and implemented Scrum@Scale across multiple teams, ensuring alignment with project goals.
- Developed and utilized Agile Metrics for tracking sprint and release progress, enhancing visibility and team productivity.
- Led workshops and training sessions, including Agile Boot Camps and Agile Clinics, to educate teams and foster a culture of Agile excellence.
Scrum Master/Test Lead
Prometric Testing Pvt Ltd.
Gurugram
09.2010 - 08.2018
- Led two Agile teams (7 members each) supporting clients in Japan and the USA, driving Agile transformation and Scrum adoption.
- Facilitated Scrum ceremonies including sprint planning, daily stand-ups, retrospectives, backlog refinement, stakeholder meetings, and sprint reviews.
- Educated team members and stakeholders on Agile/Scrum practices, reinforcing framework adoption and continuous improvement.
- Worked with senior leadership, business, and release managers to align product vision, roadmap, and release planning.
- Led end-to-end test planning, scheduling, risk assessment, and test execution activities for multiple releases.
- Coordinated with QA Managers, Project Managers, and Developers to align testing strategies with project timelines.
- Created test plans and (LOE) estimates; validated business scenarios and ensured system/regression test coverage.
- Managed defect lifecycle, collaborated with development teams for resolution, and ensured sprint QA deliverables met.
Education
M.SC -
Delhi University
01.2004
B.SC -
Delhi University
01.2002
Skills
- Safe
- Kanban
- Scrumban
- Spotify
- TDD
- Jira
- EasyBI
- TFS
- Rally
- Confluence
- AWS Connect
- Leankit
- DB:SQL
- Cloud migration
- Scrum methodology
- Agile coaching
- Lean practices
- Stakeholder engagement
- Performance metrics
- Team facilitation
- Continuous improvement
- Cross-functional collaboration
- Risk management
- Training development
- Conflict resolution
- Change management
- Process optimization
- Agile training
- Adaptive planning
- Agile risk management
- Scaling agile
- Product owner support
- Sprint planning
- Iteration management
- Agile estimation techniques
- Agile metrics analysis
- Release management
- Scrum mastery
- Value stream mapping
- User story creation
- Servant leadership
- Retrospective facilitation
- Backlog grooming
- Lean thinking
- Organizational agility
- Agile tool proficiency
- Agile framework expertise
- Online-based education
Certification
- SPC 6.0
- SAFe Agilist 5.0
- PSM I
- PSM II
- CSM
- KMP 1
Personal Information
Title: Agile Coach
Professional Development
- Speaker, Avid Speaker in Agile community
- Panelist, Women in Agile – TechX Women Conference
- Trainer, Internal workshops on Scrum, SAFe, OKRs, and Agile Metrics, Agile Boot camps for new joiners, reskillers
Timeline
Agile Coach
Natwest (RBS)
10.2019 - Current
Agile Practitioner(Agile Coach)
Monotype Solutions
08.2018 - 09.2019
Scrum Master/Test Lead
Prometric Testing Pvt Ltd.
09.2010 - 08.2018
M.SC -
Delhi University
B.SC -
Delhi University
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