Deepa Parthasarathy

Responsible for powering mobility, productivity and collaboration experiences for more than 350,000 globally distributed team members at Target (Head Quarters, Stores and Distribution Centres) on capabilities including Exchange and Administration, Chat, Meetings & Conferences, Virtual Whiteboarding, Content & Project Management.

• Empower team members with workplace experiences that are supported by best in breed SaaS solutions customized to the needs of team members and those built in-house to enable Hybrid way of working
• Manage L&M of $50M and HW& SW of $20M annually with vendors like Microsoft, Zoom, Slack, Smartsheet, Miro
• Manage India IT Site Services and End to End life cycle of infrastructure products and services, modernization of IT Infrastructure in offices
• Drive legal & compliance requirements. Responsible for all end User Devices (Laptop, Desktop, Mobile & Smart devices, Printers)

Led Digital Experience (DX) practice that offered integrated last mile solution to global consumers through creative design, analytics and enterprise class Content Management System(CMS) & Campaign Tools. Specialist in Digital Transformation leveraging highly scalable Web architecture, Deep Insights and transformative Customer Experience with Adobe, Sitecore, Teamsite and Crownpeak Platforms.

• Define & Execute Digital Road map by setting-up customer centric technology architecture
• Core delivery & Delivery operations
• Portfolio management, Program Management & Orchestration
• Pre-sales & Account Management

• Led Global delivery of Web Platform, Enterprise Content Management, Artificial Intelligence and Machine Learning, Enterprise Search
• Drove largest implementation of Adobe Experience Manager handing multitenancy ( 38 websites) with 99.999% uptime across 26 languages and 96 countries addressing 30M user visits per month serving 113M requests
• Managed implementation of platform for Omnichannel Personalized marketing through Open Text Media Manager for Digital Asset Management, Adobe Analytics and Adobe Target

• Delivered Service Delivery Platform with software overlay for solutions delivery in emerging markets in Smart and Connected Communities
• Led Cross functional teams in Engineering, Sales, Services, Legal, Marketing, Physicians & Medical experts to launch new services based on Cisco Medical Grade Network and Reference Architectures for Healthcare
• Built partner engagement across APJC to sell Connected Health Services
• Drove bookings of $3M in Australia and Malaysia. Partnered with Business development and Sales Account teams to grow Cisco Connected Health Services business globally to generate $11M in revenue
  

• Led Customer Experience organization through portfolio transformation, Vendor consolidation and Architectural simplification
• Built data analytics capabilities to amplify business growth and up-sell by providing Insights to accurate customer network data

• Oversaw start-up operations, recruiting, delivery and growth of India Center for IT Infrastructure
• Built India competency center to decentralize project delivery through service automation
• Managed framework-based service lifecycle automation and access control solutions to enable Enterprise Service management

Worked with Economical Insurance, Union Gas, Check Free i-Solutions, Poda Software as Business Analyst and Project Manager on digital transformation projects