DEEPA PRAKASH
AVP- Global Payment Operations - Data Management
Bengaluru
Summary
Seasoned data services and governance professional with over 13 years in corporate and investment banking operations. Expertise in SWIFT payments, ISO 20022, data management, and compliance initiatives. Skilled in driving strategic transformations, regulatory alignment, and automation to enhance data governance and business value. Proven leadership in managing cross-functional teams and ensuring audit readiness.
Overview
12
12
years of professional experience
14
14
years of post-secondary education
3
3
Certifications
Work History
AVP - Control Data Management - EMEA Payments Ops
MUFG Global Service Private Limited (MGS)
Bengaluru
12.2022 - 11.2024
- Led CIF and SSI data management for Cross Border and High Value payments across platforms, ensuring end-to-end data accuracy and compliance with ISO 20022 (MT/MX) standards.
- Enhanced transparency and auditability by maintaining accurate data records supporting operational risk controls.
- Implemented automated workflows for client onboarding and exit processing, improving efficiency and reducing manual error by 30%.
- Ensured consistency and alignment of operational processes across global platforms through structured documentation practices and governance protocols.
- Collaborated with auditors and compliance teams, proactively ensuring readiness and adherence to regulatory audits and internal controls.
- Contributed to metadata documentation and business attribute mapping for strategic transformation initiatives.
Manager - Business Readiness and Policy - EMEA Data Operations
HSBC - Market Security Services
Bengaluru
11.2020 - 12.2022
- Managed the lifecycle of over 140+ client data standards (CDS) policies, overseeing change governance and ensuring alignment with BCBS239-aligned regulatory frameworks.
- Spearheaded policy governance documentation efforts to ensure traceability, version control, and alignment across data operations.
- Partnered with global stakeholders across Risk, Compliance, and Technology to define training strategies and data stewardship roles.
- Delivered training initiatives that improved business team onboarding accuracy by 25%.
- Supported change initiatives and Agile deliveries by analyzing data attributes, profiling impacts, and defining readiness criteria for go-live.
Assistant Manager - Client Data Services
HSBC - Global Banking and Markets
Bengaluru
07.2012 - 11.2020
- Oversaw onboarding and maintenance of SSIs across FX, Derivatives, and Structured Finance using DTCC Omgeo Alert and Calypso.
- Acted as SME for SWIFT MT103, MT202, MT202Cov messages, managing settlement data flows and improving data consistency.
- Led cross-functional projects including Brexit SSI updates and automation via Blue Prism for CLS settlements, achieving over 70% STP.
- Drove improvements in data quality and risk mitigation by implementing operational controls and conducting regular data validations.
Education
Bachelor of Commerce -
Periyar University (PRIDE)
Selam 03.2011 - 04.2025
Skills
- Data Governance Strategy and Implementation
- Data Traceability Mapping and Business Metadata Documentation
- Data Quality Assurance and Regulatory Compliance
- Cross-Functional Change Management
- Data-Driven Insights and Process Optimization
- ISO 20022 (MT/MX), SWIFT Payments & Settlement Systems (CHAPS, FEDWIRE, TARGET2, SEPA)
- Policy Governance and Audit-Ready Documentation
- Agile Project Delivery and Stakeholder Collaboration
Certification
Scrum Master Foundational Certification (SFC) - ScrumStudy
Accomplishments
- Recipient of multiple Service Excellence Awards for operational accuracy and leadership
- Celebrated as a Stellar People Manager for coaching and mentoring impact
Technology And Platforms
SQL (MySQL) | Python | DTCC Omgeo Alert | Bloomberg | JIRA and Confluence | Power BI | Microsoft Office Suite
Timeline
AVP - Control Data Management - EMEA Payments Ops
MUFG Global Service Private Limited (MGS)
12.2022 - 11.2024
Manager - Business Readiness and Policy - EMEA Data Operations
HSBC - Market Security Services
11.2020 - 12.2022
Assistant Manager - Client Data Services
HSBC - Global Banking and Markets
07.2012 - 11.2020
Bachelor of Commerce -
Periyar University (PRIDE)
03.2011 - 04.2025
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