Deepa Rajan
HR Professional
Bangalore
Summary
Acumen Personality with Experience in variety of roles from diverse industries at multiple locations. Expert in driving operations with ease in Managing People, Process and Policies. Devising SLAs, KPIs & KRAs to achieve best Customer Experience, Efficiency and Revenues. Managing Operations with Developing and Empowering the team, Process Improvement & Projects.
Overview
14
14
years of professional experience
Work History
Manager - Talent Advisor@ Wellsfargo
Randstad Sourceright
Bangalore
07.2022 - Current
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Improved marketing to attract new customers and promote business.
- Controlled costs to keep business operating within budget and increase profits.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Asst. Manager - HRBP
Tata 1MG Pvt Ltd
Bangalore
10.2021 - 07.2022
- Proven ability to develop and implement creative solutions to complex problems & Delivered services to customer locations within specific timeframes.
- Managed team of 1200 Employees PAN India, Involved in Strategic Initiatives and managed end-end Life cycle of Operations.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Setting up systems and procedures to ensure the company’s success over time.
- Worked on Employee Connects & Employee Engagements, supported L&D Team needs for the employees .Identified Issues,analyzed Information in providing Solutions.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Skilled at working independently and collaboratively in a team environment.
HR Operations
Hindustan Coca-Cola Pvt Ltd
Bangalore
09.2019 - 10.2021
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Organized and led staff orientation programs and training to promote collaboration.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Processed employee claims involving performance issues and harassment.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Liaised between multiple business divisions to improve communications.
- Coordinated technical training and personal development classes for staff members.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
Sr.Talent Lead Specialist
KellyOCG
Bangalore
01.2018 - 09.2019
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Experience in Permanent Staffing Requirements - Supporting the Retail & Non -IT Clients in End - End Life Cycle in Recruitment.
- Identified issues, analyzed information and provided solutions to problems.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Sr. Staffing Specialist@ Honeywell Technologies
Kelly Services India Pvt Ltd
Bangalore
07.2009 - 01.2015
- Gained strong leadership skills by managing projects from start to finish.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Cultivated interpersonal skills by building positive relationships with others.
- Intake Meetings with Parent in US Teams and involved in Employee REferral Programs(ERP) & Ensure Process adherence in Operations and managed in Hiring, issuing Offer Letters, Contract & transfer Letters, MIS Reports, Initiating Background Verification along with Database & Vendor Management.
Education
Diploma - Electronics & Telecommunication
SKB Polytechnic
Bangalore 04.2001 -
Skills
Time Management
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Manager - Talent Advisor@ Wellsfargo
Randstad Sourceright
07.2022 - Current
Asst. Manager - HRBP
Tata 1MG Pvt Ltd
10.2021 - 07.2022
HR Operations
Hindustan Coca-Cola Pvt Ltd
09.2019 - 10.2021
Sr.Talent Lead Specialist
KellyOCG
01.2018 - 09.2019
Sr. Staffing Specialist@ Honeywell Technologies
Kelly Services India Pvt Ltd
07.2009 - 01.2015
Diploma - Electronics & Telecommunication
SKB Polytechnic
04.2001 -
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