Summary
Overview
Work History
Education
Skills
Timeline
Generic

DEEPA RAVINDER

Bangalore

Summary

Strategic professional in management analysis known for unparalleled productivity and efficiency in task completion. Possess specialized skills in operational improvement, data analytics, and strategic planning. Excel at problem-solving, communication, and leadership, leveraging these soft skills to drive organizational success and foster team collaboration.

Overview

20
20
years of professional experience

Work History

Country Consultant - People & Communities

Cisco Systems India Private Limited
Bangalore
08.2024 - Current
  • Analyzed regional data to identify trends and support informed decision-making.
  • Facilitated workshops to gather insights from stakeholders across multiple departments.
  • Managed relationships with key clients to enhance communication and service delivery.
  • Documented research findings and prepared detailed reports on results and improvement strategies.
  • Collaborated with cross-functional teams to align project objectives and outcomes.
  • Participated in global strategy sessions to share regional insights and promote alignment.
  • Organized training sessions on cultural awareness for staff development.
  • Implemented innovative methodologies to resolve issues efficiently.

Leader – People Shared Services (APJC & Middle East)

Cisco Systems India Private Limited
11.2022 - Current
  • Vision & Communication | Embrace Technology | Talent Development Customer & Stake Holder Management | Change the Business & Run the Business Activities | Decision Making | Solution Oriented
  • Operations Representatives and Team Manager – People Shared Services (APJC & Middle East) Cisco Systems India Private Limited October 2016 to November 2022 Red badge POC | Manage daily operations | Monitor & address backlog | Organize refresher trainings & workshop sessions for the team | Stake Holder Management

HR Analyst, Staffing & Coordination

Cisco Systems India Private Limited
01.2010 - 10.2016
  • Live support | ToT on KPI targets | Internal debrief of training programs and refreshers | Red Carpet support | Training & Mentoring new Hires Interview scheduling | Offer Letter compliance and Management

Senior HR Analyst

Accenture Services Private Limited
01.2008 - 03.2010
  • End to end recruitment for clients | Application screening | Reference Checks | Background Verification

Senior Customer Service Associate

First Source Private Limited
07.2005 - 01.2008
  • Live support | Retention Calls | Billing & Product information | Training new Hires | Acting SME for all process related issues

Education

MBA - HRM & Operations

BSc - Environmental Science

Skills

  • Leadership & Development
  • Country Support Administration
  • Chief of Staff
  • Cisco Security Ninja White Belt
  • Continuous Improvement Yellow Belt
  • SAFE 4 Practitioner
  • 3P Ai Green Belt – In progress
  • Report writing
  • Cultural awareness training
  • Stakeholder engagement
  • Data analysis
  • Change management
  • Problem solving
  • Project alignment
  • Decision making
  • Team collaboration
  • Effective communication
  • Analyze data
  • Relationship building
  • Market research
  • Business intelligence

Timeline

Country Consultant - People & Communities

Cisco Systems India Private Limited
08.2024 - Current

Leader – People Shared Services (APJC & Middle East)

Cisco Systems India Private Limited
11.2022 - Current

HR Analyst, Staffing & Coordination

Cisco Systems India Private Limited
01.2010 - 10.2016

Senior HR Analyst

Accenture Services Private Limited
01.2008 - 03.2010

Senior Customer Service Associate

First Source Private Limited
07.2005 - 01.2008

MBA - HRM & Operations

BSc - Environmental Science

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DEEPA RAVINDER