Python [beginner]
Deepa Sankar
Senior Deployment Manager - Product
Bengaluru
Summary
Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Senior Product-Deployment Consultant
AverQ Unify Private Limited
05.2022 - Current
- End-to-End Client Deployment for over 25 workflows, from Client Onboarding to Product Deployment in Production Environment and client support
- Integrated technology and business operations to identify targeted solutions to customer issues. Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Facilitated discussions with stakeholder groups to gain consensus on priorities and approaches for tackling identified issues or opportunities.
- Advised clients on change management strategies to ensure smooth transitions during periods of organizational transformation.
- Identified areas of improvement for clients' operations, implementing targeted solutions to increase productivity and adherence to Regulatory requirements
- Mentored junior consultants, fostering professional growth and building strong team dynamics.
- Provided ongoing support to clients post-implementation, ensuring long-term success of implemented solutions.
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients and workflows.
- Optimised customer experience by delivering superior services and effectively troubleshooting issues.
- Devised and implemented processes, procedures and trainings to streamline internal operations and increase efficiency.
Product-Deployment Analyst
AverQ Unify Private Limited
05.2019 - 04.2022
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Validated results and performed quality assurance to assess accuracy of data.
- Identified and resolved problems through root cause analysis and research.
- Enhanced interfaces to promote better functionality for users.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Evaluated customer needs and feedback to drive product and service improvements.
Marketing & Communication-Retail-Market & Instore
Titan Industries Ltd
Bangalore, Karnataka
1 2005 - 2010.03
- Responsible for store ambience, product & window display, in-store communication, ensuring adherence to brand SOPs, budgeting, planning & execution of new store openings, and marketing & planograms dockets.
- Coordinated cross-functional teams to execute integrated marketing campaigns, achieving desired results on time and within budget constraints.
- Organized, Managed and Executed display and marketing schedules based on product availability/delivery.
- Improvised Display planograms based on product availability and market sensibilities
- Supervised development of creative collateral including brochures, presentations, videos, and other promotional materials that effectively communicated brand value propositions to target audiences.
- Opening of 70+ stores within committed timelines.
- Created and led the training schedule, developed training materials, conducted regular training for employees to include new product and job specific training
Education
Bachelor of Science - Physics
Stella Maris College
Chennai, India 04.2001 - 04.2003
MBA - Marketing
Alliance Business Academy
Bengaluru, India 04.2001 - 04.2005
Skills
Client Requirements Assessment
undefinedAccomplishments
Solo Deployment - transitioning audit workflow for one of the largest banks in India - requirement gathering to production ready product.
Software
Figma [beginner]
Scrum Certification - Inprogress
Salesforce[Trailhead] - Explorer
Interests
Pottery
Reading
Baking
Community Contriubution
Teach for India Fellowship [2 year] - worked with children [grade 4 to 5], experienced valuable life lessons in persistence, endurance, culture and diversity, and humility. 13 of 38 children got admitted into Nigam Prathiba School [Govt run school for children who are good at academics]
Timeline
Senior Product-Deployment Consultant
AverQ Unify Private Limited
05.2022 - Current
Product-Deployment Analyst
AverQ Unify Private Limited
05.2019 - 04.2022
Bachelor of Science - Physics
Stella Maris College
04.2001 - 04.2003
MBA - Marketing
Alliance Business Academy
04.2001 - 04.2005
Marketing & Communication-Retail-Market & Instore
Titan Industries Ltd
1 2005 - 2010.03
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