Deepa Shrotri
Executive Assistant I Human Resources I Coordinator I Virtual Assistant
Mumbai
Summary
Organized and dependable candidate successful at managing multiple priorities with a cheerful outlook. Willingness to take on added responsibilities to meet team goals. Resolute professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
1
1
Certification
Work History
HR – Business Coordinator
V Group INC
Pune
02.2022 - Current
- Employee Onboarding: Manage the onboarding process for new hires, ensuring a seamless and positive experience
- HR Reporting: Generate and analyze HR metrics and reports to support data-driven decision-making
- HR Documentation: Maintain accurate and up-to-date HR records and personnel files
- Employee Engagement: Develop and implement employee engagement initiatives to foster a positive workplace culture
- Training and Development: Coordinate employee training and development programs to enhance skills and knowledge
- Recruitment - Technical / Non-Technical
- Job Postings
- Job Scheduling
- Schedule meetings, interviews, HR events, etc
- And maintain the team’s agenda
- Perform orientations, onboarding, and update records with new hires
- Produce and submit reports on general HR activity
- Assist in ad-hoc HR projects
- Support other functions as assigned.
Consultant - UK/EU Hiring
Stanley David and Associates
Mumbai
10.2021 - 01.2022
- Recruitment Consultant with leading global information technology, consulting, and business process Services Company involved in sourcing, delivery & hiring and this includes hiring for their technical requirements
- Full-life cycle recruiting includes sourcing, screening, interviewing, negotiating packages, recommending candidates for employment, managing clients, and building relationships with technical professionals
- Planning & Execution for recruitment at diverse levels using innovative recruitment techniques, i.e., Head Hunting & Market Mapping, Networking & Referencing, job site search, Internet research, LinkedIn search, and Google X-Ray Search
- Oversaw daily operations to ensure elevated levels of productivity
- Conducted research, gathered information from multiple sources, and presented results.
Virtual Assistant
Achates Business Services
Mumbai
01.2017 - 08.2020
- Skills: secretary
- Customer Service
- Customer Relationship Management (CRM)
- Administrative Assistance
- Corporate Tie up
- Front Office Management, Database Management, Asset Management, Insurance Tracker & Renewal
- Managing and storing vendors’ contracts and invoice
- Keep detailed records of daily, weekly, and monthly costs and revenues
- Monitor Compliance with Safety and hygiene regulations
- Gather guests' feedback and recommend improvements to our menus
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
Executive Personal Assistant
Trimax IT Infrastructure & Services Ltd
Mumbai
09.2010 - 12.2014
- Skills: Secretary
- Leadership Communications
- Skilled Multi-tasker
- Meeting Scheduling
- Management
- Executive Administrative Assistance
- Human Resources (HR)
- Mindfulness
- Customer Relationship Management (CRM)
- Business Planning
- Handle Confidential Information
- PAN India Coordination, Calendars Management, Schedule, and time management
- Schedules calendar for Management and facilities for internal and external meetings conference calls and Travel Reimbursement
- Assists in the coordination of office and Company events and HR functions as and when required
- Receiving couriers on behalf of employees and handing them over safely to the correct employee
- Overseeing all secretarial activities and HR activities (Payroll, admin, etc.)
- Coordinate daily calendars of senior managers
- Plan appointments and events
- Function as the point of contact between executives and employees/clients/vendors
- Create regular reports and update internal databases
- Make travel arrangements
- Manage phone calls and emails and respond promptly to managers' queries
- Managing Documents of the department.
Sales Coordinator
ORION CALLTECH
Mumbai
04.2009 - 08.2010
- Skills: Business Process Outsourcing (BPO)
- Marketing Management
- Sales
- Training
- Managing the existing business relationship with existing Group companies and a host of new corporate Clients for corporate training
- Developing new business relations with some target corporate clients
- Planning and strategizing effective Dealing and providing the right solution to the clients
- Doing recruitment for BPO
- Handling walk-in
- Complete reporting and coordination with team members and report their work daily with Weekly Results cut-offs
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
Educational Counselor
NIIT CENTER
Mumbai
03.2007 - 04.2009
- Skills: Negotiation
- Analytical Skills
- Business Planning
- Key responsibilities include counseling parents & students and detailing to them the course, duration eligibility criteria, and mode of fee payment
- Counseling also includes advising them properly about the product also converting the walk-ins into admissions & then taking them as on-roll students
- Looking towards all ADMIN work which includes maintaining records, & files along with data development and updating in ERP
- Overseeing entire correspondence about counseling and development of a business portfolio of the Company
- During the events effectively oversaw each counseling and converted 80 % into admissions further also dealt with all the documentation of students & their certifications and solved many student-related problems
- Keeping complete records of Database events organized in various colleges also coordinated with many events conducted at various colleges and institutes.
Education
BBA -
Sikkim Manipal University
H.S.C -
University of Mumbai
S.S.C -
ST. Francis De-Sales High School
Skills
- Secretary
- Customer Service
- Customer Relationship Management (CRM)
- Administrative Assistance
- Leadership Communications
- Skilled Multi-tasker
- Meeting Scheduling
- Management
- Executive Administrative Assistance
- Human Resources (HR)
- Mindfulness
- Business Planning
- Handle Confidential Information
- Business Process Outsourcing (BPO)
- Marketing Management
- Sales
- Training
- Negotiation
- Analytical Skills
Certification
- MS Office (Word, Excel, PowerPoint), Internet Knowledge
- Flash animation (2D) From R. ADVANTEC COMPUTER EDUCATION.
- SQL SERVER2000, VISUAL BASIC from “APTECH COMPUTER EDUCATION”
- Linked IN Certificates -
- Improving Your Leadership Communications Improving Your Leadership Communications
- Applied AI for Human Resources
- HR as a Business Partner
- Human Resources: Running Company Onboarding
- Performance Management: Employee Engagement
- Talent Sourcing
Accomplishments
- Employee of the Quater
- Employee of the Year
Timeline
HR – Business Coordinator
V Group INC
02.2022 - Current
Consultant - UK/EU Hiring
Stanley David and Associates
10.2021 - 01.2022
Virtual Assistant
Achates Business Services
01.2017 - 08.2020
Executive Personal Assistant
Trimax IT Infrastructure & Services Ltd
09.2010 - 12.2014
Sales Coordinator
ORION CALLTECH
04.2009 - 08.2010
Educational Counselor
NIIT CENTER
03.2007 - 04.2009
BBA -
Sikkim Manipal University
H.S.C -
University of Mumbai
S.S.C -
ST. Francis De-Sales High School
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