Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Deepa Simwal

Deepa Simwal

Fraud verification specialist 1
Mumbai

Summary

With extensive experience in banking sector, challenging and time sensitive workplace, I am highly organized, efficient and proactive. Utilizing my initiative and skills I deliver high quality work consistently while meeting deadlines and maintaining confidentiality with strict adherence to internal rules to processes, and to employment law. I am now looking for a new opportunity where I can apply my skills within an exciting firm with growth prospects.

Overview

8
8
years of professional experience
2
2
Certifications

Work History

Fraud Verification Specialist 1

JPMorgan Chase
04.2023 - Current
  • Working on customer & business credit card applications.
  • Reviewing application for fraud characteristics and processing it accordingly.
  • Checking tools like customer assist, innovis, lexis nexis, Tsys, secretary of states , Cardflex & Credit bureau report to validate details provided by customer.
  • Reviewing documents send by applicants & decision applications accordingly.
  • If fraud application or documents found then marking that as fraud application & filling fraud file in Cardplex.
  • Taking inbound calls & assisting applicants / third party with their queries.
  • Maintaining excel sheet for applications done for the day.
  • Asking app count every hour from team & updating manager with same.
  • Sending MOM to team after meetings.
  • Assisting colleges with process relate queries.
  • Sending chase answers update to team.
  • Maintained accurate records of all verifications performed, ensuring easy access and retrieval when required by audit or management review

User Acceptance Testing - Citibank

Tata Consultancy Services
05.2022 - 1 2023
  • Develop extensive validation steps and procedures for complex test case scenarios and documenting for execution steps and results during User Acceptance Testing
  • Evaluate current reports processing or streamline whenever is needed by utilizing all technologies on hand, such as Bancs, Jira, Astra, Secore and SFE applications
  • Initiating trade in testing environment
  • Creating event
  • Initiating elections for testing
  • Custody testing
  • Corporate Actions - making changes as per execution plan
  • Raising defects
  • Assisting new team members on BAU functions
  • Re-testing defects found during testing period.

Citi Bank Back Office Process

Tata Consultancy Services
06.2018 - 04.2022

Citi Bank Sunshine Inbound Process

Tata Consultancy Services
08.2016 - 06.2018

Education

Tilak University
Pune
04.2001 - 2019.04

Hsc - undefined

Mumbai University

SSC - undefined

Mumbai University

Skills

Good verbal and written communication skills

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Certification

ISTQB Certified Tester - Foundation level

Timeline

Fraud Verification Specialist 1

JPMorgan Chase
04.2023 - Current

User Acceptance Testing - Citibank

Tata Consultancy Services
05.2022 - 1 2023

Citi Bank Back Office Process

Tata Consultancy Services
06.2018 - 04.2022

Citi Bank Sunshine Inbound Process

Tata Consultancy Services
08.2016 - 06.2018

Tilak University
04.2001 - 2019.04

Hsc - undefined

Mumbai University

SSC - undefined

Mumbai University

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Deepa SimwalFraud verification specialist 1